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Which delivery features are most important to consumers?

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Digital has transformed retail possibilities.Future of Retail 2018: Delivery & Fulfillment

And with e-commerce sales growing at nearly five times the rate of brick-and-mortar sales, retailers need to find cheaper and more efficient ways to deliver e-commerce orders.

But different age groups have different preferences for which delivery and fulfilment options are most important to them.

Find out which delivery features are most important to consumers as well as what fulfillment options retailers should be using to meet consumer demands in this new FREE slide deck from Business Insider Intelligence’s three-part Future of Retail 2018 series.

In this first installment of the series, Business Insider Intelligence explores delivery and fulfillment, including consumers’ delivery preferences, the challenges those demands pose to retailers, and the strategies retailers can use to meet consumers’ expectations of fulfillment without tanking their profitability.

As an added bonus, you will also gain immediate access to our exclusive Business Insider Intelligence Daily newsletter.

To get your copy of the first part of this FREE slide deck, simply click here.

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How consumers rank Facebook, Twitter, Snapchat, Instagram, LinkedIn, and YouTube on privacy, fake news, content relevance, safety, and sharing (FB, GOOGL, TWTTR, MSFT, SNAP)

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  • Digital trust is the confidence people have in a platform to protect their information and provide a safe environment for them to create and engage with content.
  • Business Insider Intelligence surveyed over 1,300 global consumers to evaluate their perception of Facebook, Twitter, Snapchat, Instagram, LinkedIn, and YouTube.
  • Consumers’ Digital Trust rankings differ across security, legitimacy, community, user experience, shareability, and relevance for the six major social networks.

If you feel like “fake news” and spammy social media feeds dominate your Internet experience, you’re not alone. Digital trust, the confidence people have in platforms to protect their information and provide a safe environment to create and engage with content, is in jeopardy.

Digital Trust Rankings 2018

In fact, in a new Business Insider Intelligence survey of more than 1,300 global consumers, over half (54%) said that fake news and scams were "extremely impactful” or “very impactful” on their decision to engage with ads and sponsored content.

For businesses, this distrust has financial ramifications. It’s no longer enough to craft a strong message; brands, marketers, and social platforms need to focus their energy on getting it to consumers in an environment where they are most receptive. When brands reach consumers on platforms that they trust, they enhance their credibility and increase the likelihood of receiving positive audience engagement.

The Digital Trust Report 2018, the latest Enterprise Edge Report from Business Insider Intelligence, compiles this exclusive survey data to analyze consumer perceptions of Facebook, Twitter, Snapchat, Instagram, LinkedIn, and YouTube.

The survey breaks down consumers’ perceptions of social media across six pillars of trust: security, legitimacy, community, user experience, shareability, and relevance. The results? LinkedIn ran away with it.

As the most trusted platform for the second year in a row – and an outlier in the overall survey results – LinkedIn took the top spot for nearly every pillar of trust — and there are a few reasons why:

  • LinkedIn continues to benefit from the professional nature of its community — users on the platform tend to be well behaved and have less personal information at risk, which makes for a more trusting environment.
  • LinkedIn users are likely more selective and mindful about engagement when interacting within their professional network, which may increase trust in its content.
  • Content on LinkedIn is typically published by career-minded individuals and organizations seeking to promote professional interests, and is therefore seen as higher quality than other platforms’. This bodes well for advertisers and publishers to be viewed as forthright, honest, persuasive, and trustworthy.

Want to Learn More?

Enterprise Edge Reports are the very best research Business Insider Intelligence has to offer in terms of actionable recommendations and proprietary data, and they are only available to Enterprise clients.

The Digital Trust Report 2018 illustrates how social platforms have been on a roller coaster ride of data, user privacy, and brand safety scandals since our first installment of the report in 2017.

In full, the report analyzes key changes in rankings from 2017, identifies trends in millennials' behavior on social media, and highlights where these platforms (as well as advertisers) have opportunities to capture their attention.

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'Pull into a secure location': Here's what Waymo tells autonomous car test drivers to do when they're threatened (GOOGL, GOOG)

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Waymo Castle

  • There have been at least 21 incidents in Arizona over the past two years where police were notified because of people attacking Waymo vehicles or threatening their human test drivers. 
  • According to a Waymo spokesperson, drivers who are feeling threatened on the road are instructed to find a secure location like a mall parking lot and decide whether or not to call 911. 
  • Most drivers, however, find it easier and more effective to use the hands-free option of calling the Waymo dispatch center instead. 
  • Waymo says there has not been a need to update its safety procedures, even as accounts of its cars being driven off the road by road-raged residents have surfaced. 

What does an operator of a self-driving car do when they're threatened or attacked by an angry motorist or pedestrian? 

If you work for self-driving car company Waymo, you go to the nearest mall. 

According to a spokesperson for Waymo, drivers feeling threatened on the road are instructed to find a secure location like a mall parking lot and decide whether or not to call 911. 

Waymo has been testing its robo-cars on Arizona public roads for roughly two years. The cars have a Waymo employee in the driver's seat, serving as a back-up driver who can take control of the vehicle when necessary (the self-driving car technology is still not perfect). 

Not everyone is enamored with the self-driving cars however, and the Waymo back-up drivers often find themselves on the front lines of anti-robot road rage. According to recent reports, Arizona residents have thrown rocks, brandished guns at and slashed the tires of the self-driving cars. 

Over the past two years, there have been at least 21 incidents where police were notified, according to the Arizona Republic.

Read more: People are attacking Waymo's self-driving cars in Arizona by slashing tires and, in some cases, pulling guns on the safety drivers

Waymo's training manual encourages drivers to “report suspicious behavior. When it’s safe to do so, pull into a secure location (E.g., a mall parking lot) and contact dispatch, or call 911 if you’re being threatened or feel that you’re in danger." 

Most drivers, however, find it easier and more effective to use the hands-free option of calling the company dispatch center, the spokesperson told us. A call to Waymo dispatch will alert the entire fleet when incidents occur. 

The spokesperson would not say how many threats have been reported to Waymo's dispatch center. 

Waymo says there has not been a need to update its safety procedures for drivers, even as accounts of its cars being driven off the road by road-raged residents have surfaced. 

“It’s a pretty close-knit group of folks. They’ve had really great lines of communication and those continue," the spokesperson said. 

SEE ALSO: The 29 best tech companies to work for in 2019, according to employees

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Women are sharing #TweetYourThobe, after Rep. Rashida Tlaib wears traditional Palestinian dress for swearing-in ceremony

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Rashida Tlaib new congress

  • Women are tweeting images of their thobes — traditional Palestinian dresses adorned with elaborate embroidery — inspired by freshman Rep. Rashida Tlaib.
  • Rep. Tlaib, who was elected in November to represent the 13th District in Michigan, was sworn into the 116th Congress on Thursday.
  • The congresswoman is one of the first two Muslim-American women elected to Congress, and during her swearing-in Rep. Tlaib wore a thobe.
  • The #TweetYourThobe movement was started by Palestinian-American novelist Susan Muaddi Darraj, The New York Times reported, as a way to show support for Tlaib.

Women are tweeting images of their thobes — traditional handmade dresses worn by Palestinian women across faiths — inspired by freshman Rep. Rashida Tlaib.

Rep. Tlaib, who was elected in November to represent the 13th District in Michigan, was sworn into the 116th Congress on Thursday. The congresswoman is the first Palestinian American women elected to Congress, and during her swearing in Rep. Tlaib wore a thobe.

Sneak peek: This is what I am wearing when I am sworn into Congress. #PalestinianThobe #ForMyYama

A post shared by Rashida Tlaib (@rashidatlaib) on Dec 14, 2018 at 2:03pm PST on

Rep. Tlaib shared that she would be wearing a thobe on Instagram last month.

"Sneak peek: This is what I am wearing when I am sworn into Congress. #PalestinianThobe #ForMyYama," she wrote on December 14.

However, the Instagram post was met with backlash, sparking Palestinian American novelist Susan Muaddi Darraj to float the idea of #TweetYourThobe on Twitter, as a way to show support for Tlaib.

"What if a lot of us Palestinian American women wore our dresses that day and tweeted pictures of ourselves to support her, because she was getting all this backlash?" Darraj told INSIDER. "And a lot of people liked it, but then I started getting an incredible amount of hate mail. It was awful."

The converation around the thobes was moved to a private Facebook group; Darraj initially invited 300 people to join, and by January 3, she said there were 8,000 members.

On Thursday the movement was launched, and images of women in their thobes flooded social media — along with messages about the importance of representation in Congress.

"It's really powerful," Darraj said of seeing Tlaib in Congress. "I think I'm more moved that she wore the dress her mother made for her, because these dresses — we all have them. These dresses are dresses that are made by hand, and they are very particular to the village where you grew up. You can look at a woman's dress and you can tell which village or which part of Palestine she's from."

Thobes, Darraj explained are worn to formal events, so it would make sense for the dress to be worn for the swearing in ceremony.

"I want to do something that sort of normalizes this moment that makes everybody aware that this is what we do in our culture," Darraj explained to INSIDER, saying that she was excited about people from all cultures connecting with the movement.

The movement is in line with the 116th Congress, which is most diverse in US history. Tlaib is one of the first two Musilm American women to serve in Conress, along with Rep. Ilhan Omar. Rep. The new Congress also saw the swearing in of the first two Native American women elected to Congress, Reps. Deb Haaland and Sharice Davids.

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NOW WATCH: Anthony Scaramucci claims Trump isn't a nationalist: 'He likes saying that because it irks these intellectual elitists'

Kawhi Leonard was viciously booed seconds after Spurs fans were chanting for his teammate in his first game back in San Antonio

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kawhi leonard danny green

  • Kawhi Leonard and Danny Green made their first visits back to the San Antonio Spurs as members of the Toronto Raptors on Thursday.
  • While Green received a big ovation, just seconds later, Spurs fans mercilessly booed Leonard, a result of his trade request last season.

San Antonio Spurs fans gave very different receptions on Thursday to Kawhi Leonard and Danny Green in both players' first visits back in San Antonio.

Green and Leonard were traded to the Toronto Raptors over the summer in exchange for DeMar DeRozan and Jakob Poeltl. Both players ere members of the Spurs for several years, making back-to-back Finals, including winning the 2014 championship.

However, Leonard, because of his fallout with the Spurs and subsequent trade demand, was not greeted warmly by Spurs fans, as expected.

During introductions on Thursday, fans were chanting for Green and gave him a huge ovation when his name was announced. Just seconds later, those cheers turned to jeers when Leonard was introduced.

Leonard, despite two All-Star appearances and a Finals MVP with the Spurs, fell out of standing last season over a bizarre injury saga, playing just nine games. He eventually requested a trade, and the Spurs obliged, sending him to the Raptors.

It doesn't appear Spurs fans are ready to forgive Leonard just yet.

SEE ALSO: The Raptors' year-long Kawhi Leonard gamble is going swimmingly, but could fall apart for the simplest reasons

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Here's why current smart home device owners are appealing to tech companies

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This is a preview of a research report from Business Insider Intelligence, Business Insider's premium research service. To learn more about Business Insider Intelligence, click here.

Not that long ago, many home-appliance and consumer-electronics makers were gearing up for what they thought would soon be a rapidly growing market for smart home devices.

The instant popularity of the Nest thermostat, introduced in 2011, seemed to confirm their hopes. But those expectations were dashed in the coming years as the market for connected home devices later stagnated. 

Even with these challenges, many of the biggest consumer technology companies are now moving into the smart home market. For example, Apple, which recently released its self-installed smart home ecosystem, called the Apple Home, traditionally doesn't move into a market until it's very mature and only when it can release a perfected product. Further, Google this fall launched the Google Home and its companion ecosystem, hoping to jump into the voice-activated smart home speaker market, which Amazon currently dominates with its Echo product line. 

In a new report, Business Insider Intelligence examines the demographics of the average smart home device owner and discuss why current smart home device owners are appealing to tech companies. The report also examines the plans of various tech giants in the smart home market and discuss their monetization strategies, and makes suggestions for how these companies can position themselves to make their products and devices more appealing to the mass market.

Here are some key takeaways from the report:

  • Tech companies primarily enter the market to enhance a core revenue stream or service, while device makers desire to collect data to improve their products and prevent costly recalls.
  • We forecast there will be $4.8 trillion in aggregate IoT investment between 2016 and 2021.
  • These companies are also seeking to create an early-mover advantage for themselves, where they gain an advantage by this head start on adoption.
  • Major barriers to mass market adoption that still must overcome include technological fragmentation and persistently high device prices.

In full, the report:

  • Details the market strategy of prominent tech companies and device makers, and analyzes why which ones are best poised to succeed once adoption ticks up.
  • Offers insight into current ownership through an exclusive survey from Business Insider Intelligence and analyzes what demographics will drive adoption moving forward.
  • Explains in detail which companies are poised to succeed in the market in the coming years as adoption increases and mass market consumers begin to purchase smart home devices.

 

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Nearly three-quarters of bills will be paid digitally by 2022 — this is how banks can stay ahead of the trillion-dollar opportunity

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This is a preview of a research report from Business Insider Intelligence, Business Insider's premium research service. To learn more about Business Insider Intelligence, click here.

Between housing costs, utilities, taxes, insurance, loans, and more, US adults paid an estimated $3.9 trillion in bills last year.

Bill Pay MarketThat market is growing slowly, but it’s changing fast — more than ever before, customers are moving away from paying bills via check or cash and toward paying online, either through their banks, the billers themselves, or using a third-party app.

Thanks to rising customer familiarity with digital payments, an increase in purchasing power among younger consumers more interested in digital bill pay, and a rise in digital payment options, nearly three-quarters of bills will be paid digitally by 2022, representing a big opportunity for players across the space.

In theory, banks should be in a great position to capitalize on this shift. Nearly all banks offer bill payment functionality, and it’s a popular feature. Issuers also boast an existing engaged digital user base, and make these payments secure. But that isn’t what’s happening — even as digital bill pay becomes more commonplace, banks are losing ground to billers and third-party players. And that’s not poised to change unless banks do, since issuer bill pay is least popular among the youngest customers, who will be the most important in the coming year.

For banks, then, that makes innovation important. Taking steps to grow bill pay’s share can be a tough sell for digital strategists and executives leading money movement at banks, and done wrong, it can be costly, since it often requires robust technological investments. But, if banks do it right, bill pay marks a strong opportunity to add and engage customers, and in turn, grow overall lifetime value while shrinking attrition.

Business Insider Intelligence has put together a detailed report that explains the US bill pay market, identifies the major inflection points for change and what’s driving it, and provides concrete strategies and recommendations for banks looking to improve their digital bill pay offerings.

Here are some key takeaways from the report:

  • The bill pay market in the US, worth $3.9 trillion, is growing slowly. But digital bill payment volume is rising at a rapid clip — half of all bills are now digital, and that share will likely expand to over 75% by 2022. 
  • Customers find it easiest to pay their bills at their billers directly, either through one-off or recurring payments. Bank-based offerings are commonplace, but barebones, which means they fail to appeal to key demographics.
  • Issuers should work to reclaim bill payment share, since bill pay is an effective engagement tool that can increase customer stickiness, grow lifetime status, and boost primary bank status.  
  • Banks need to make their offerings as secure and convenient as biller direct, market bill pay across channels, and build bill pay into digital money management functionality.

In full, the report:

  • Sizes the US bill pay market, and estimates where it’s poised to go next.
  • Evaluates the impact that digital will have on bill pay in the US and who is poised to capitalize on that shift.
  • Identifies three key areas in which issuers can improve their bill pay offerings to gain share and explains why issuers are losing ground in these categories.
  • Issues recommendations and defines concrete steps that banks can take as a means of gaining share back and reaping the benefits of digital bill pay engagement.

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Retired US admiral slams Trump's views of the military in a stunning opinion column: Trump thinks his military generals are 'Rambos'

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Donald Trump Jim Mattis

  • Retired four-star US Navy Adm. James Stavridis wrote a scathing opinion column discussing President Donald Trump and the former military generals who served in his Cabinet.
  • Stavridis, NATO's 16th Supreme Allied Commander, suggested Trump was "attracted to the macho, direct, domineering profile that many civilians associate with generals."

  • Stavridis said that former Defense Secretary Jim Mattis believed his role "might not be 'mission impossible' but he knew it was going to be 'mission very difficult.'"

Retired four-star US Navy Adm. James Stavridis wrote a scathing opinion column about President Donald Trump, in which he highlighted the military generals who have since left his administration.

Stavridis, who served as NATO's 16th Supreme Allied Commander and is currently an executive at a financial management organization, suggested Trump was "attracted to the macho, direct, domineering profile that many civilians associate with generals" and similar portrayals of military leaders in movies.

The retired admiral speculated that the aforementioned "macho" image associated with military leaders is why the president surrounded himself with his generals.

"[Trump] may have thought associating with them would burnish his own credentials as an alpha male," Stavridis wrote in TIME. "But it has likely dawned on Trump that generals are more cerebral than he ever would have guessed, have a pesky habit of quietly judging him in ways that got under his skin, are more intellectual planners than operational Rambos, and don't quite care about the politics and media signals that the President holds dear."

james stavridis

Stavridis continued by comparing Trump to the midshipmen and cadets at US military academies, who are held to a strict code of conduct.

"There was also an ongoing sense that the President's moral structure was, shall we say charitably, unconventional to the military mind," Stavridis said. "Cadets and midshipmen at the service academies operate on a very simple honor code: to not lie, to not cheat, to not steal."

"Every year, a handful of young officers run afoul and are summarily dismissed," Stavridis added. "For those who follow along the career path, any officer who violates the Uniform Code of Military Justice in any way ... would be court-martialed and removed from the service. The President's style of playing loose with the truth and facts ... grate on the military mind."

The latest general to quit the Trump White House was former Defense Secretary Jim Mattis, who resigned in December, citing policy differences with the president. After Mattis' resignation letter was made public and his differences with Trump became clearer, his scheduled departure of February was accelerated to the end of 2018.

Stavridis recounted a discussion he had with Mattis prior to becoming Trump's defense secretary. Stavridis asked Mattis, a former four-star US Marine, whether his personality would clash with Trump's if he took on the role.

"He said it might not be 'mission impossible' but he knew it was going to be 'mission very difficult,'" Stavridis said, adding that the comment came "from a man who has repeatedly taken on the toughest of assignments."

Trump US troops military Iraq

Many generals who transitioned into the Trump White House have left:

  • Former national security adviser Michael Flynn, a former three-star US Army general, was fired after he was discovered to have lied to the FBI.
  • H.R. McMaster, Flynn's replacement and a former three-star US Army general, was fired amid numerous reports of conflicts with Trump.
  • Former White House chief of staff John Kelly, a retired four-star general in the US Marine Corps, left in December. Kelly later went on to describe the job as "bone-crushing hard," but said he opted to take the position because of a sense of duty.

Stavridis appeared to understand Kelly's reasoning, but questioned whether his and other generals' commitment to a greater good was achieved by taking on a Cabinet role in the Trump administration.

"In the military, we say the first duty of an officer is to bring order out of chaos," he wrote. "I'm glad that the generals stepped into the breach."

"But in the end, each of them had to ask himself, 'At what point does my serving in this White House become less a guardrail and more an enabler?'"

SEE ALSO: 'Embarrassing' and 'entirely inappropriate': One of the most highly decorated former US Army generals blasts Trump's visit with US troops in Iraq

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Insurtech Research Report: The trends & technologies allowing insurance startups to compete

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Insurtech 2.0

Tech-driven disruption in the insurance industry continues at pace, and we're now entering a new phase — the adaptation of underlying business models. 

That's leading to ongoing changes in the distribution segment of the industry, but more excitingly, we are starting to see movement in the fundamentals of insurance — policy creation, underwriting, and claims management. 

This report from Business Insider Intelligence, Business Insider's premium research service, will briefly review major changes in the insurtech segment over the past year. It will then examine how startups and legacy players across the insurance value chain are using technology to develop new business models that cut costs or boost revenue, and, in some cases, both. Additionally, we will provide our take on the future of insurance as insurtech continues to proliferate. 

Here are some of the key takeaways:

  • Funding is flowing into startups and helping them scale, while legacy players have moved beyond initial experiments and are starting to implement new technology throughout their businesses. 
  • Distribution, the area of the insurance value chain that was first to be disrupted, continues to evolve. 
  • The fundamentals of insurance — policy creation, underwriting, and claims management — are starting to experience true disruption, while innovation in reinsurance has also continued at pace.
  • Insurtechs are using new business models that are enabled by a variety of technologies. In particular, they're using automation, data analytics, connected devices, and machine learning to build holistic policies for consumers that can be switched on and off on-demand.
  • Legacy insurers, as opposed to brokers, now have the most to lose — but those that move swiftly still have time to ensure they stay in the game.

 In full, the report:

  • Reviews major changes in the insurtech segment over the past year.
  • Examines how startups and legacy players across distribution, insurance, and reinsurance are using technology to develop new business models.
  • Provides our view on what the future of the insurance industry looks like, which Business Insider Intelligence calls Insurtech 2.0.

Subscribe to an All-Access pass to Business Insider Intelligence and gain immediate access to:

This report and more than 250 other expertly researched reports
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'The Walking Dead's' Austin Amelio is heading to spin-off 'Fear TWD' for its next season

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austin amelio twd 815

  • "The Walking Dead's" Austin Amelio is heading to AMC's spin-off "Fear the Walking Dead" for its fifth season.
  • Amelio's character, Dwight, last appeared on the "TWD" during season eight.
  • The "Walking Dead" star told fans at a convention in December his character was "alive in the world somewhere."

"The Walking Dead's" Austin Amelio hinted at Walker Stalker Con New Jersey fans may see his character Dwight again in the zombie apocalypse. It turns out it just won't be on the main AMC show.

Comicbook.com reported Dwight will be crossing over to spin-off "Fear the Walking Dead," according to multiple sources involved with the show. INSIDER confirmed Amelio will indeed head to the companion show for its fifth season.

At Walker Stalker Con New Jersey in December, Amelio said the former Savior is still alive and kicking.

"He's not dead... That's all I can say," Amelio told a small crowd of fans during a panel INSIDER attended. "He's alive. He's alive in the world somewhere."

austin amelio jayson warner smith twd

Amelio will be the second cast member from "The Walking Dead" to crossover onto "Fear." Lennie James joined the show during its fourth season as his character Morgan. 

Fans last saw Dwight on season eight of "TWD" after the war with Negan ended. Daryl spared his life but told him if he was to ever return that he'd personally kill him. In response, Dwight went in search of his ex-wife Sherry (Christine Evangelista). 

sherry dwight the walking dead

Evangelista left "TWD" during season seven and starred on E!'s "The Arrangement." The show was recently canceled leaving hope that we could potentially see her return to the franchise. 

INSIDER could not confirm whether or not Evangelista may also appear on "Fear" with Amelio. Regardless, we're holding out hope for a Dwight and Sherry reunion. But in the world of the zombie apocalypse, as we know, love usually doesn't come out on top.

You can follow along with our ongoing "Walking Dead" coverage here. "TWD" returns to AMC Sunday, February 10 at 9 p.m. There is no set premiere date for season five of "Fear TWD" yet.

If you're missing Dwighty boy on "TWD" you can see him again with Norman Reedus on season three of his AMC series, "Ride with Norman Reedus," which will also return to TV February 10. Amelio will appear on the fourth episode of the season.

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A massive storm bringing torrential rain and waves up to 16ft high is pounding Thailand, and has already killed 1 person

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Tropical Storm Pabuk Thailand

  • Tropical storm Pabuk has made landfall in Thailand, and is expected to be the worst in a generation.
  • One person has been confirmed dead. Winds as strong as 46 mph have been recorded, and Thai forecasters warned of waves as tall as 16ft.
  • Thousands of tourists are stranded on islands with transport links cut off from the mainland.

A tropical storm bringing torrential rain, high winds, and waves up to 16ft high has slammed into Thailand, in what could be the nation's worst storm in more than 30 years.

At least one person has been confirmed dead in Tropical Storm Pabuk as of 5 p.m. local time on Friday. The national meteorological service also warned of "severe conditions" still to come.

The storm made landfall over Pak Phanang, Nakhon Si Thammarat, on the country's west coast shortly before 1 p.m., according to the Thai Meteorological Department.

Pak Phanang, Nakhon Si thammarat thailand storm landfall

The storm's maximum sustained winds are 46 mph, the department said.

The department warned that "torrential downpours" would strike the mainland.

Forecasters expect the storm to slow as it moves over land, at which point it would be classified as a depression rather than a tropical storm.

It could still cause significant damage in this weakened state.

Thailand tropical storm Pubak

Officials said that the person confirmed dead was killed when their fishing boat capsized in the strong winds, according to the Reuters news agency.

Four other members of the crew survived, Reuters said.

Thailand storm Pubak

Thailand's Disaster Prevention and Mitigation agency said that thousands of residents in coastal areas had been evacuated for their own safety.

Thousands of tourists are trapped on some of the country's most popular islands, including Koh Samui, Koh Phangan, and Koh Tao island, CNN reported.

Koh Samui Thailand

Kittipop Roddon, district chief of Koh Samui, told CNN on Friday that there are around 20,000 on the island, which is Thailand's second-largest.

All transportation links to the mainland have been suspended since Thursday, leaving the island "totally cut off," he said.

But he said the island has enough food and supplies to last through the storm.

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Ariana Grande has released deleted scenes and bloopers from her 'Thank U, Next' video, and it features Kris Jenner telling her not to get chlamydia

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ariana grande

  • Ariana Grande has released a video of deleted scenes and bloopers from her "Thank U, Next" video.
  • It features clips of Jennifer Coolidge as Paulette from "Legally Blonde" taking her dog back form her ex, as well as Kris Jenner as Ariana's mom in "Mean Girls" warning her not to get chlamydia.
  • Fans are loving the video.

Ariana Grande has released deleted scenes and bloopers from her "Thank U, Next" video.

The pop star tweeted a link to the new YouTube clip on Friday morning — and her post has already been liked more than 28,000 times.

When the original music video dropped, it broke YouTube records for number of views in 24 hours.

The widely loved video — which you can watch here— pays homage to women-led rom-coms, featuring Grande and a star-studded cast recreating scenes from films such as "Mean Girls,""Legally Blonde," and "13 Going On 30."

Read more: Ariana Grande's 'Thank U, Next' music video features nods to 'Mean Girls,' 'Legally Blonde,' and more iconic movies — watch it here

Various actors from the original casts even came back to reprise their roles, including Jonathan Bennett as Aaron Samuels in "Mean Girls" and Jennifer Coolidge as Paulette from "Legally Blonde."

Now Grande has shared an unexpected treat for fans, releasing a video of deleted scenes and bloopers.

The video begins with a never-before-seen clip of Grande and Coolidge recreating the "Legally Blonde" scene where Paulette takes back her dog from her ex-husband (who is even played by the same actor as in the original film).

thank u next legally blonde 2

In this version, Paulette instead uses the three now iconic words to say goodbye to her husband: "Thank U, Next."

thank u next legally blonde 3

As well as a selection of bloopers, the video also shows extra footage of Kris Jenner playing Ariana's Mom during the "Mean Girls" Christmas talent show.

thank u next kris jenner

"When I was raising Ariana, I always told her that if a guy ever f---s with her, she should just say 'thank u, next,'" Jenner says.

She also quotes the famous line said by Coach Carr in the original film: "And if she ever had sex without a condom, she would get chlamydia and die."

Read more: Ariana Grande's new song 'Thank U, Next' namedrops her exes and details what they taught her

Unsurprisingly, fans are loving the new video.

"This was the best thing ever to wake up to," one person wrote on Twitter.

"This made me so happy," added another.

"This is the one video I didn't know I needed," said a further fan.

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NOW WATCH: I'm a diehard iPhone user who switched to Android for a week — here's what I loved and hated about the Google Pixel 3 XL

The stock market's best-performing trade has gotten a massive overhaul — here's what that means for investors, and how they should adjust

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trader nyse point

  • For much of the past few years, it's been a surefire strategy for stock investors to simply buy proven winners and watch them continue their ascent higher.
  • Goldman Sachs says this trade has undergone a huge shift that investors can take advantage of if they recognize the implications.
  • Here's what's driving this change, and what traders can do about it.

For a long time, the best way for investors to make money trading stocks was to simply pile into proven winners.

The so-called momentum trade was perfect for an environment characterized by low volatility and a gradual grind to new record highs. The best-performing stocks remained that way for prolonged stretches, with minimal pullbacks. And the propensity of investors to buy on weakness helped keep the dynamic afloat.

But in 2018, the landscape changed. Volatility was shaken from its long slumber, and the market was once again subject to sharp losses at moment's notice. The fourth quarter of 2018 was particularly dicey, with the S&P 500 dropping 14%, dragging full-year performance to its worst since the financial crisis.

Amid all of the turbulence, the momentum trade actually stayed admirably strong. It ended 2018 as the top-performing investment factor, providing an 11% return for the year.

Screen Shot 2019 01 02 at 4.08.25 PM

But how? After all, the market's tried and true winners took the biggest beating when things went south in the fourth quarter. How did momentum possibly keep outperforming?

Because the entire nature of the momentum trade shifted.

Once closely linked to growth stocks — or those expanding at above-average rates — momentum has instead aligned itself more with defensive, stable areas.

The chart below shows this dynamic in action. Since the end of October, there's been a major increase in turnover in both the leaders and laggards factored into the momentum trade. This suggests that a major shuffle is underway — one Goldman sees favoring defensive stocks that spent so long underperforming.

Screen Shot 2019 01 03 at 11.28.03 AM

"With the market sell-off, what comprises momentum has shifted dramatically," a group of Goldman strategists led by Jessica Binder Graham wrote in a client note. "Given the rotation in the market out of high multiple, high-growth into more defensive, stable names, we also see our [momentum] factor moving in that direction."

So what's an investor to do, given the rapidly shifting tide in the market's best trade? One option would be to forego specific momentum-linked names in favor of an exchange-traded fund that actively updates to reflect the strategy's latest and greatest additions.

At $8 billion, the iShares Edge MSCI USA Momentum Factor ETF (MTUM) is probably your best bet. And wouldn't you know it, during the US stock market's much-maligned 2018, MTUM declined less than half as much as the benchmark S&P 500.

Beyond that, investors would be well-served to recognize the larger defensive shift occurring in the market. It suggests that while traders aren't outwardly bearish, they're inching their way towards safety, in the event of a collapse. That fact alone should encourage people to reduce risk-taking.

SEE ALSO: The global investment chief at $3 trillion Charles Schwab outlines the 3 ways his firm is preparing for the next meltdown — and how you can do the same

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3 top executives at Axios, one of the hottest media startups around, have left in quick succession

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Jim VandeHei

  • Axios has lost its top three technical executives, all in the past six months.
  • They were heads of technology, product, and design, and were key to the company delivering on its selling point of providing news in a reader-friendly way.
  • The online media startup has grown rapidly through advertising, which some sources said has led to tensions with the product side.
  • Axios' cofounder said the company is as obsessed with audience as ever and is on track to grow revenue again in 2019.

Axios was founded on the idea of delivering “smart brevity." In the past six months, all of the technical leadership that’s key to carrying out that mission has left the company.

Those departing had been with the company since its start or early on: Matt Boggie left as CTO in September after two years; Alexis Lloyd, the chief design officer, left in July after two years; and Emma Schwartz, VP of product, left in November after a year and a half.

They reported, variously, to cofounders Jim VandeHei and Roy Schwartz.

Several design team members also have left, sources said.

Read more:People are buzzing about a new media company called 'Axios' — here's everything we know about it

Axios was launched in January 2017 by VandeHei, Schwartz and Mike Allen, with a plan to take the rapid-fire media model they built at Politico and apply it more broadly to serve busy professionals with tightly written business and politics newsletters, formatted for mobile devices.

They started it with $10 million in funding led by perennial media VC backer Lerer Hippeau Ventures, along with NBC News, Emerson Collective, Greycroft Partners, and Atlantic Media owners David and Katherine Bradley. Axios’ manifesto listed principles such as “reader first,” “elegant efficiency,” and “smart, always.”

Tensions arose over product, sources said

Product has become an increasingly important function at media companies as people get news and information on more screens and platforms and expect the experience to be user-friendly and uniform regardless of where they access it.

While Axios had a product-focused mission, had product execs from the start, and built its own content management system, tensions arose between people on the technical side and the founders over how that mission would get carried out, three former employees said.

Common refrains were that conversations about product often ended with leaders saying, “What is product?,” or top staff would “bring in people with expertise and be unwilling to listen to it,” the ex-employees said.

VandeHei made waves early on by saying Axios would launch a subscription product costing as much as $10,000 a year. The company has put that offering on hold indefinitely, saying it made sense to chase advertising while it was still plentiful.

Tensions between the ad and product side at ad-driven media companies are inherent. The ad side wants to maximize revenue, which can conflict with the user experience. At Axios, ex-employees said, the lofty goal of serving the reader sometimes ran up against the pursuit of ad dollars.

For one thing, the company has launched multiple newsletters, for a total of 18, which, as some see it, runs the risk of confusing readers. There are three devoted to finance and markets, for example: Axios Edge, Axios Markets, and Pro Rata.

And Axios just bought Kendall Baker's Sports Internet newsletter and will relaunch it as Axios Sports January 7.

A planned mobile app was another sore point mentioned by some former employees. The goal was to make the app distinct from the website but leaders would add web-like features that would water down the differentiation, people involved said. Months of work later, the app never came out as the project ended up being delayed to this year.

Defenders of the company insist it is just as obsessed with the user experience as ever.

"We are obsessed with being audience first — it’s literally the first tenet of our Axios manifesto and the first thing we discuss when designing a new feature or rolling out a new coverage area," VandeHei said.

Axios is on track to double revenue in 2019

And by its own accounts, Axios is still in strong growth mode. It has said revenue would double in 2018, to more than $20 million, and projects doubling revenue yet again in 2019. Axios has 145 employees, up from 35 at launch, and plans to add another 60 in 2019. Original and new investors put in another $20 million less than a year after the company’s founding.

The company is looking for heads of tech and product with an emphasis on people who have product experience as it shifts away from design. It’s hired a Silicon Valley search firm to handle the searches.  

“Axios has grown and changed in ways that no one could have imagined. We’re grateful for our alumni, and they’ll always be part of our DNA and our creation story. We’re growing and hiring, and actively looking for talent,” VandeHei said.

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Trump's trade war is probably hitting the US economy a lot harder than China's, HSBC says

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Trump Xi Jinping

  • Washington and Beijing have placed hundreds of billions of dollars worth of tariffs on each other.
  • The results have been more negative for the US than for China, according to a recent HSBC research note.
  • While China has been benefiting from strong import demand in most of its other trading partners except for the US and Germany, the analysts said, the US has not.

Americans have felt relatively more pain from President Donald Trump’s trade war than Chinese consumers and businesses, according to analysts at HSBC.

Studies of trade-war impacts by the International Monetary Fund and the European Central Bank found the "likely impact on the US economy to be significantly more negative than on China," analysts Janet Henry and James Pomeroy said in a research note. "Whereas China has been benefiting from strong import demand in most of its other trading partners except for the US (and Germany, due to cars), the US has not."

After tariffs were placed on hundreds of billions of dollars worth of products between the US and China, signs of threatened growth have emerged across the global economy. On Thursday, a key gauge of factory activity in the US fell by the most in more than a decade in December as hiring and new orders slowed sharply.

"The story here is that the trade war, coupled with China’s underlying slowdown, is wreaking havoc in both countries," said Ian Sheperdson, chief economist at Pantheon Macroeconomics.  "This makes us all the more convinced that a meaningful trade deal will be done over the next few months, but the manufacturing numbers will get worse before they get better."

But aside from products facing earlier tariffs — including washing machines, solar panels and metals — Chinese exports to the US have held up better than expected. Washington's goods trade deficit with Beijing hit an all-time high of $43.1 billion in November, with shipments up by nearly a tenth from a year earlier.

"One problem for the US is that many of its large export markets are not growing as quickly," the HSBC analysts said. "Another is that, according to US customs data, it is not just the US products that China imposed its retaliatory tariffs on that have seen weakening export growth to China, but US exports to China have seen some softening across the board."

Screen Shot 2019 01 03 at 1.51.49 PM

To be sure, the US is far from alone in hurting from the tariffs, which Trump asserts are necessary to force China to change business practices seen as unfair. Trade barriers come at a particularly difficult time for officials in Beijing, who are grappling with an economy that has been growing at its weakest pace in a decade.

Manufacturing data out Wednesday showed China's private manufacturing activity contracted in December for the first time in 19 months. Adding to concern, Apple CEO Tim Cook said later that day the company had underestimated the slowdown in the second largest economy.

"While we anticipated some challenges in key emerging markets, we did not foresee the magnitude of the economic deceleration, particularly in Greater China," he said in the letter lowering Apple's revenue forecast.

Still, recent equity performance suggests both countries have suffered from rising protectionism. Stock markets around the world have shuddered in wake of the trade war, recording their some of the largest annual drops in years at the end of 2018. In the US, for instance, equities had their worst year since the financial crisis. 

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Apple's brutal sales warning sparked a Wall Street debate on whether tech stocks will be dragged into a disastrous downturn

SEE ALSO: Apple just issued a warning on iPhone sales, but Google Trends saw problems years ago (AAPL)

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These are the top 5 startups across digital freight services, warehouse robotics, AI, last-mile delivery robotics, and self-driving cars

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  • Artificial intelligence (AI), robotics, and self-driving technology are helping the transportation and logistics industry finally transform by cutting costs, optimizing delivery routes, and automating mundane tasks.
  • Startups will be the lynchpin of this transformation because they specifically target areas of need  with cutting-edge solutions.
  • Business Insider Intelligence examined the top 5 startups within five key areas: digital freight services, warehouse robotics, AI for supply chain management, last-mile delivery robotics, and self-driving car software.

Transportation and logistics industries have operated largely the same way for decades. But the surge in e-commerce in the last several years, combined with consumers’ appetite for same-day delivery, has brought us to a tipping point.

Total Logistics Costs

Delivery companies are doing all they can to get orders to customers’ doors as quickly as possible, which has facilitated wholesale changes in how they operate.

Cutting-edge digital solutions (including digital freight services, warehouse robotics, AI for supply chain management, delivery robotics, and autonomous driving software) are forcing traditional delivery companies to either evolve or see their core businesses erode.

Transportation & Logistics Startups to Watch, a new report from Business Insider Intelligence, monitors the biggest change agents in the industry to offer unique insight into the development of the transportation and logistics space at large, and shows how traditional companies are adapting to their new environment.

Want to Learn More?

Business Insider Intelligence's Startups to Watch reports give a high-level overview of the funding trends for startups in a particular coverage area, as well as a list of key startups (by function, what they do, key news, and statistics). Businesses need to understand new competitive threats, technologies, and acquisition opportunities in order to thrive. These reports provide that contextual information in an easy-to-digest manner.

In full, the Transportation & Logistics Startups to Watch report dives into the top 25 companies - five startups across five key disruption areas - that are easing shipping burdens, improving order fulfillment efficiency, optimizing delivery, and automating processes.

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Apple's stock just plunged, but Wall Street is telling clients to hold on for dear life (AAPL)

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child on pole covered in grease, hanging on

  • While a swath of analysts slashed their price targets on Apple following the company's revenue warning, the majority are not turning all-out bearish just yet.
  • Of the major Wall Street analysts covering Apple, 23 carry a "buy" rating, 23 carry a "hold" rating, and two carry a "sell" rating.
  • While nearly 30 analysts lowered their price targets on Wednesday and Thursday, just three lowered their ratings. In other words, the vast majority are advising their clients to keep holding on.
  • "Despite slowing iPhone sales, we still anticipate Apple will continue to grow its install base," one analyst said.

Apple was the biggest story on Wall Street Thursday as shares plunged 10% to levels not seen since mid-2017 and equity analysts slashed their price targets left and right.

But the vast majority of analysts aren't retreating into bear country, with some suggesting the company's installed base is intact, and that the problems surrounding Apple — largely slowing iPhone sales — are confined to the Chinese market. 

After US markets closed on Wednesday, Apple told investors it would report fiscal first-quarter revenue below prior estimates, warning mainly on weak iPhone demand in China. The iPhone accounts for a hefty 63% of Apple's total revenue, according to UBS (followed by services, at 14% of the company's total revenue), and the announcement spooked shareholders. Apple shares have now plummeted almost 40% from their October 2018 high.

While nearly 30 analysts lowered their price targets on Wednesday and Thursday, just three shops — Jefferies, Macquarie, and Loop Capital Markets — lowered their ratings. None dropped their rating to a "sell."Out of the major Wall Street analysts tracked by Bloomberg, 23 carry a "buy," 23 carry a "hold," and two carry a "sell." 

In other words, analysts are advising investors to keep holding on despite the losses.

Take Mike Walkley, who covers Apple for Canaccord Genuity. In a note out Wednesday, he lowered his iPhone unit sales estimates and his target price on the stock from $225 to $190 — still quite a bullish view, forecasting a 33% gain from current levels. He reiterated his "buy" rating.

"Despite slowing iPhone sales, we still anticipate Apple will continue to grow its install base and believe the company’s ecosystem will contribute to ongoing growth, particularly for higher-margin Services and Other Products," Walkley said.

"We maintain our belief Apple can expand its leading market share of the premium-tier smartphone market and the
iPhone installed base (excluding refurbished iPhones) will exceed 700M in 2018."

Read more:Apple just issued a warning on iPhone sales, but Google Trends saw problems years ago

Others echoed a similar sentiment. Angelo Zino, who covers Apple for CFRA Research, in a note out Thursday morning, maintained his "buy" rating, but took down his price target from $215 to $195.

"We note a number of potential catalysts including the release of a video streaming offering, 5G iPhones in CY 20, and more aggressive share repurchases," he wrote.

Zino told Business Insider he would be more concerned about Apple's warning if its guidance appeared to be a more broad-based issue, but it was rather "iPhone-centric," and more or less contained in China for now.

Read more: Goldman Sachs called Apple's bombshell holiday quarter miss way back in November

Meanwhile, Wedbush analyst Dan Ives called the episode the "darkest day in the iPhone era," but reiterated his "outperform" rating and slashed his price target from $275 to $200.

Finally, Instinet analyst Jeffrey Kvaal said China is the main macroeconomic challenge facing Apple right now. 

"Apple indicated the conditions in the rest of the world are a secondary factor," he wrote to Business Insider in an email on Thursday.

"Within China, I think it is right to say both macro and product cycle issues are in play. Certainly the smartphone market in China has been soft for everyone, Apple included." 

Kvaal reiterated his "neutral" rating on the stock, but took his price target down from $185 to $175. When asked whether he believed Apple's sales warning was a more sweeping sign of economic trouble, Kvaal didn't quite respond.

"This is well above my pay grade – I’m just a tech analyst."

Read more:

Apple shares.

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The first two Native American congresswomen hugged on the House floor after they were sworn in to the most diverse Congress ever

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  • The first ever Native American women elected to Congress hugged after they were sworn into office on Thursday.
  • Deb Haaland (New Mexico's first district) and Sharice Davids (Kansas' third district) embraced as the new House Speaker Nancy Pelosi congratulated the 116th Congress.
  • Haaland is a member of the Laguna Pueblo people, and Davids is from the Ho-Chunk (Winnebago) nation.
  • This Congress has 102 women, a record, and is also the most ethnically diverse in US history.
  • See photos of the 101 new House members sworn in at the ceremony here.

The first two Native American congresswomen ever elected hugged on the House floor on Thursday as they were sworn into the most diverse Congress ever. 

Deb Haaland (New Mexico's first district) and Sharice Davids (Kansas' third district) shared a tearful embrace, as new House Speaker Nancy Pelosi congratulated the 116th Congress for taking up office. 

Here's a video of the moment. After they hug, Haaland uses Davids' scarf to wipe away her tears. 

Haaland is a member of the Laguna people, and Davids is from the Ho-Chunk (Winnebago) nation.

Davids is also a lesbian, making her the first ever LGBT member of Congress from the state of Kansas. After the ceremony she tweeted: "Not a bad first day on the job."

Sharice Davids and Deb Haaland

Read more:The most diverse Congress in US history is sworn in as Democrats take the reins of power in the House

The makeup of Congress is really different this year. It's the most diverse in US history, with 102 women in the ranks, more than ever before.

There were other notable firsts, Rashida Tlaib (Michigan) and Ilhan Omar (Minnesota) were the first Muslim women to be sworn into Congress.

Rashida Tlaib Ilhan Omar

Tlaib also became the first Palestinian-American elected to the House, and wore a traditional Palestinian thobe to the ceremony.

Despite new records for diversity amongst the Democrats, Business Insider previously reported that 90% of House Republicans will be white men.

Ten new senators and 101 new House members were sworn-in in total on Thursday.

The results from the Midterm elections held on November 7 saw the Democrats sweep into power, after eight years in the minority.

New House speaker Nancy Pelosi — who led Thursday's ceremony — was reelected with 220 votes, becoming the first woman to hold the position twice.

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10 things you need to know before the opening bell (SPY, SPX, QQQ, DIA, AAPL)

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Harbin ice festival


Here is what you need to know.

  1. Here comes the jobs report. The US economy is expected to have added 184,000 nonfarm jobs in December with the unemployment rate holding at 3.7%, according to economists surveyed by Bloomberg.
  2. The US and China have agreed to a fresh round of trade talks. Jeffrey Gerrish, the US deputy trade representative who has been mentored by Robert Lighthizer, the US trade representative who is particularly hawkish on China, will lead the US delegation for talks to be held Monday and Tuesday in Beijing.
  3. China posts some surprisingly strong economic data. The IHS Markit China Composite Purchasing Managers' Index hit 52.2 in December, its highest reading in at least five months, according to a report out Friday.
  4. China makes a big move to boost its slowing economy. The People's Bank of China slashed its reserve requirement ratio by 100 basis points on Friday, freeing up a net 800 billion yuan ($116.51 billion) of liquidity, Reuters reports.
  5. Stock markets around the world are in rally mode. Hong Kong's Hang Seng (+2.24%) led the charge in Asia, and Germany's DAX (+1.64%) was out front in Europe. The S&P 500 was set to open higher by 1.46% near 2,484.
  6. The stock market's top trade has gotten a massive makeover. The so-called momentum trade has undergone a huge shift, and Goldman Sachs lays out ways it thinks investors can take advantage of the changing tide.
  7. Apple's stock just plunged, but analysts are saying to hold on for dear life. Apple plunged 10% Thursday, and is now down 40% from its October peak, after the tech giant warned fiscal first-quarter revenue would miss expectations, but the lion's share of Wall Street analysts still have the stock rated "buy."
  8. The Fed chairman speaks. Federal Reserve Chairman Jerome Powell is scheduled to speak at the American Economic Association and Allied Social Science Association 2019 Annual Meeting in Atlanta at 10:30 a.m. ET. The former Fed chairs Ben Bernanke and Janet Yellen will also take part in the joint discussion.
  9. Carlos Ghosn, the former Nissan chairman, gets his day in court. He is set to appear next week after requesting an open hearing to hear the reason for his detention, the Japanese news agency NHK reported Friday.
  10. There's US economic data besides the jobs report. Markit Services PMI will cross the wires at 9:45 a.m. ET. The US 10-year yield was up 5 basis points at 2.60%.

Join the conversation about this story »

NOW WATCH: The equity chief at $6.3 trillion BlackRock weighs in on the trade war, a possible recession, and offers her best investing advice for a tricky 2019 landscape

The 50 best-selling cocktails in the world in 2019

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bamboo cocktail

While the world of cocktails may seem to be constantly evolving, it's the classic recipes that customers continue to demand year after year.

In its January issue, Drinks International released its list of the world's best-selling classic cocktails in 2019 — and it shows that while bartenders may put a modern spin on old recipes, the desire for established, sophisticated drinks remains.

The website asked bartenders from 127 of the best bars in 38 countries around the world (all of which have won or been nominated for global awards over the past year) to rank their 10 best-selling cocktails.

Read more:The 30 best-selling cocktails in the world in 2018

It then weighted and ranked each drink to compile the list.

From moscow mules to mai tais, scroll down to see the 50 best-selling cocktails in the world, ranked in ascending order — and to see how many you've tried.

50. White Russian

Made popular in the 90s' by "The Big Lebowski," this vodka, cream, and coffee liqueur cocktail may not be as trendy as it once was, but it still made it's way into the top 50.



49. Bellini

Invented by Guiseppe Cipriani, the founder of Harry's Bar in Venice, the bellini may not be considered to be a cocktail by some, with only two ingredients — prosecco and peach purée or nectar.



48. Champagne Cocktail

Made with sugar, Angostura bitters, Champagne, brandy, and a maraschino cherry as a garnish, the Champagne Cocktail seems a little outdated next to some of its more modern contenders.



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