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How countries around the world are embracing digital disruption in financial services

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quarterly global fintech fundingThis is a preview of a research report from Business Insider Intelligence, Business Insider's premium research service. To learn more about Business Insider Intelligence, click here. Current subscribers can read the report here.

Fintech hubs — cities where startups, talent, and funding congregate — are proliferating globally in tandem with ongoing disruption in financial services. 

These hubs are all vying to become established fintech centers in their own right, and want to contribute to the broader financial services ecosystem of the future. Their success depends on a variety of factors, including access to funding and talent, as well as the approach of relevant regulators.

This report compiles various fintech snapshots, which together highlight the global spread of fintech, and show where governments and regulatory bodies are shaping the development of national fintech industries. Each provides an overview of the fintech industry in a particular country or state in Asia or Europe, and details what is contributing to, or hindering its further development. We also include notable fintechs in each geography, and discuss what the opportunities or challenges are for that particular domestic industry.

Here are some of the key takeaways:

  • Most countries in Europe have made some formal attempt to foster the development of domestic fintech industries, with Germany and Ireland seeing the best results so far. France, meanwhile, got off to a slow start, but that's starting to change. 
  • The Asian fintech scene took off later than in the US or Europe, but it's seen rapid growth lately, particularly in India, China, and Singapore.
  • The increasing importance of technology-enabled products and services within the financial services ecosystem means the global fintech industry isn't going anywhere. 
  • Fintech hubs will continue to proliferate, with leaders emerging in each region.
  • The future fintech landscape will be molded by regulatory bodies — national and international — as they seek to mitigate the risks, and leverage the opportunities, presented by fintech. 

 In full, the report:

  • Explores the fintech industry in six countries or states, and identifies individual fintech hubs.
  • Highlights successful fintechs in each region.
  • Outlines the challenges and opportunities each country or state faces. 
  • Gives insight into the future of the global fintech industry. 

Subscribe to an All-Access pass to Business Insider Intelligence and gain immediate access to:

This report and more than 250 other expertly researched reports
Access to all future reports and daily newsletters
Forecasts of new and emerging technologies in your industry
And more!
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Purchase & download the full report from our research store

 

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10 strategies proposed to stop shootings in America, and how likely they are to work

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UC Santa Barbara mass shooting mourning ceremony procession

  • The US makes up less than 5% of the world’s population but has 31% of the world's mass shooters.  
  • Lawmakers and interest groups are often at odds on policies to curb mass shootings, suggesting strategies varying from increased mental health evaluations to arming teachers. 

The US makes up less than 5% of the world’s population but has 31% of the world's mass shooters

Though mass shootings comprise a small amount of the country's overall gun violence, they have become a target for politicians and interest groups who seek to prevent the multiple deaths of people often targeted at random. 

Here are 10 of the most talked-about strategies that have been floated to stop mass shootings, and how likely they are to work: 

Assault weapons ban

Would it work? Likely. 

Though some experts doubt the results of assault weapon bans, many see it as an appropriate first step to keeping the highly lethal weapons beyond reach for good and bad actors alike. 

The last federal ban on assault weapons was passed by Congress in 1994 to combat mass shootings, which fell significantly over the 10 years the law was in place. 

Though lawmakers didn't specifically define an "assault weapon," they made 18 weapons illegal to manufacture, which did not affect the assault firearms already owned by Americans. 

After the law expired, researchers at the University of Pennsylvania expressed in a federally funded report that the ban's overall effect was unimpressive. 

"Should it be renewed, the ban's effects on gun violence are likely to be small at best and perhaps too small for reliable measurement," said the report, which the Department of Justice commissioned.

"Bans on assault weapons can both reduce the mayhem from and perhaps even reduce the frequency of these lethal crimes," Professor John J. Donohue III, a lead researcher on mass shootings at Stanford University said. "We see from diaries of the mass shooters that they see the AR-15 or some such as the vindication of their manhood and power and a vehicle for addressing their perceived grievances."

Fixing the "gun culture that steeps troubled and ineffectual men in this notion of redemption through violence and then makes the most deadly weaponry available to them" would have a direct effect on the rates of mass shootings, Donohue said. 



High-capacity magazine ban

Would it work? Likely.

Banning high-capacity magazines seems likely to significantly decrease the number of fatalities a shooter could inflict in a single attack, and increase chances for bystanders to intervene when the shooter is caught off guard, according to experts.

"Nearly every mass shooting illustrates that large capacity magazines can increase the death toll and that forcing a shooter to reload more frequently can provide opportunities for counter-attack by those around," Donohue said. 

Donohue added: "Accordingly, a ban on high capacity magazines is absolutely essential if one wants to reduce the loss of life from active shooter scenarios, and bans on assault weapons can both reduce the mayhem from and perhaps even reduce the frequency of these lethal crimes."

 



Funding CDC research into gun violence

Would it work? It depends.

Organizations including American Public Health Association and the American Medical Association have begun characterizing gun violence as a public-health problem to emphasize the research's critical role in developing data on gun ownership and violence that could be used to inform policies that would cut down on gun violence and mass shootings.

In 1996, congressional Republicans passed the Dickey amendment to pressure the Centers for Disease Control and Prevention away from conducting public health research on gun violence.

Though lawmakers have since clarified it was not a total ban on federal funding for gun-related research, the US spends less money researching gun violence than it does on almost any other leading cause of death.

That's because of "incredibly poor leadership decisions" from lawmakers, Dr. Stephen Markowiak, a general surgery research fellow and mass shootings researcher at the University of Toledo said.

"The reality is, we could solve this problem if we wanted to," he said. "We have these excellent resources available to our country that have a decades-old history of solving public-health crises."

 



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When it comes to VR hardware, consumers are balancing price point and experience

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Global VR Headset

This is a preview of a research report from Business Insider Intelligence, Business Insider's premium research service. To learn more about Business Insider Intelligence, click here.

The virtual reality (VR) market is expected to rally in 2018 after seeing slow growth from 2016 to 2017. The uptick will be largely catalyzed by the emergence of the newest headset form factor, stand-alone VR headsets, which address some of the biggest pain points that have prohibited mainstream consumers from adopting VR.

This new form factor is more affordable than cost-prohibitive high-end headsets and more capable than its smartphone-powered counterparts. Additionally, it features in-unit processing that frees the VR headset from wires. The first major stand-alone headset, the Vive Focus from HTC, was launched in January of this year, and more from other major companies like Oculus and Google are expected to follow over the next six months. 

In a new report, Business Insider Intelligence lays out where the VR market is and forecasts how it will grow over the next five years. We dissect the various hardware categories and the unique strengths and opportunities of each, and identify how they will gain traction at different points of the market’s evolution. Finally, we examine various components impacting consumer adoption.

Here are some of the key takeaways:

  • Business Insider Intelligence forecasts shipments of all VR headsets to grow 69% year-over-year (YoY) to reach 13.5 million in 2018. Powering that growth is the stand-alone VR headset category, which is expected to account for 30% of total headsets shipped in the year ahead. 
  • The VR hardware market is volatile because getting a device right is a balancing act. On one hand, the price point needs to be affordable for most consumers, and on the other, the experience has to be distinctive and immersive enough to convince a consumer to strap a visor to their face on a regular basis. 
  • While only a handful of stand-alone VR headsets will hit the market in 2018, they mark the biggest step toward mainstream adoption of consumer-oriented VR headsets by making the technology more accessible for the average consumer. 
  • Declining price points, coupled with high-quality headsets and the introduction of a game-changing app, are crucial for the VR industry to achieve before VR can really gain traction on a global scale.

In full, the report:

  • Forecasts the growth projections and shipment expectations of the global VR headset market, and breaks it up by the major headset categories.
  • Explores the four major segments in the current VR hardware market, defined by the hardware needed to power the experience — stand-alone, smartphone-powered, PC-powered, and game console-powered VR.
  • Identifies the key players shaping the burgeoning stand-alone VR headset segment.
  • Discusses the biggest challenges to VR development and adoption.

Subscribe to an All-Access pass to Business Insider Intelligence and gain immediate access to:

This report and more than 250 other expertly researched reports
Access to all future reports and daily newsletters
Forecasts of new and emerging technologies in your industry
And more!
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Purchase & download the full report from our research store

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Pfizer has a new strategy for fighting cancer that could generate $5 billion a year. We got a look inside. (PFE)

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Pfizer

  • Developing drugs to treat cancer is a major part of pharmaceutical giant Pfizer's future strategy.
  • Pfizer already has a presence in treatments for breast cancer and prostate cancer but is working to expand that. The company hopes that oncology franchises will start bringing in an additional $5 billion annually in the next several years.
  • Andy Schmeltz, Pfizer's global head of oncology, told Business Insider about the "recipe" that will help set the company apart.

Sitting in his spacious, wood-accented midtown office, Pfizer oncology chief Andy Schmeltz gestures to a diagram that charts out the drug giant's agenda for the next several years.

It shows the pharmaceutical company's ambitious "15 in 5" plan, laying out the 15 franchises that could become billion-dollar sellers for the company — far more than the five and two produced in prior five-year spans.

It's impossible not to notice how many of the drugs treat cancer. At a third of the list, oncology is a division Pfizer hopes that by 2022 will start bringing in at least $5 billion more each year, with at least a billion in sales expected in total from four new cancer drugs that were recently approved.

"We're glad you noticed," Schmeltz said, smiling.

One stereotype in the healthcare industry goes something like this: Small, adaptable biotech companies come up with innovative new drugs, and then large, slow-moving pharmaceutical companies sweep in and buy them.

The perception has held particularly strong for Pfizer, which ranks as one of the biggest US drugmakers, with a nearly $250 billion market cap and up to $55.5 billion in expected 2018 revenue. Pfizer is perhaps best known for the erectile-dysfunction medication Viagra and the high-cholesterol treatment Lipitor.

The 170-year-old drug behemoth is on a mission to change that, though, with oncology set to play a key role. As part of its focus on producing more cutting-edge medicines, Pfizer recently announced a spin-off of its consumer-health business with GlaxoSmithKline that will include popular brands like Advil, ChapStick and Emergen-C.

The company "gets the rap, historically, of being large and slow and, to be honest with you, if you go back not too many years, had a reputation for questionable R&D [research and development] productivity," Schmeltz told Business Insider last month. But "when we see the science moving in a particular direction, we can really move quickly."

A 'recipe' for cancer investments

Pfizer is currently focused on two types of cancer: breast cancer, through drugs including its flagship medication Ibrance, and prostate cancer, through its drug Xtandi.

Schmeltz, a 16-year Pfizer veteran who came up through the commercial side of the company and started as global president of Pfizer Oncology a year ago, pointed to Ibrance as an example of how quickly Pfizer can move.

Andy Schmeltz, Pfizer cancer chief

The breast-cancer drug had its first major data presentation just three years before its US approval in 2015, Pfizer says. Today, it says, about 73% of people with advanced breast cancer are eligible for Ibrance or a medication like it.

The drug giant also has ambitions in treatments for renal cell carcinoma (Sutent, Inlyta, and Inlyta plus Bavencio), lung cancer (Xalkori, Lorbrena, and Vizimpro) and hematology, Schmeltz said, plus targeted immunotherapy approaches with avelumab.

Read more:From the gene therapy that spurred a $9 billion acquisition to a CBD medication for rare types of childhood epilepsy, here are the 12 promising drugs to watch in 2019

Morgan Stanley analyst David Risinger, who has called Ibrance Pfizer's top growth driver, said late last month that "its oncology pipeline includes a collective group of new cancer drugs that add up to blockbuster sales potential."

Not all Pfizer's investments have panned out. Two late-stage ovarian-cancer studies failed in recent months. Bavencio has also had failures when tried in other types of cancers.

Pfizer is also active in longer-term research, the third prong of the company's strategy, which it hopes will produce the next big medical innovations.

Other companies working in oncology — and there are a growing number — have become leaders in immuno-oncology, which uses the body's immune system to fight cancer, or focus on blood cancers.

But part of what Schmeltz calls "the right recipe" means doing the opposite, or investing in a balanced way across different anticancer approaches.

Today, that means using roughly half of Pfizer's resources to invest in categories like small-molecule, targeted, and precision therapies, or drugs that target specific cancer-linked molecules, and roughly half in immuno-oncology approaches, according to Schmeltz, "rather than disproportionately going in one direction or the other."

"We're trying to be thoughtful that, given the unmet need in oncology, you can't have deep expertise and capability in everything across oncology," he told Business Insider.

Cancer, immunotherapy, immuno-oncology

Read more:A Yale scientist who pioneered a cutting-edge approach to cancer treatment is warning that the field is going off-course — and that drug giants could be making it worse

Building from breast and prostate cancer

The pharmaceutical giant also plans to keep leading in treatments for breast and prostate cancer, Schmeltz said.

If ongoing studies testing Ibrance in early breast cancer and as an add-on therapy are successful, they "could really expand the utility of Ibrance to women with breast cancer before the cancer has metastasized, which really could make a profound difference for them," he said, referring to the process by which cancer spreads in the body.

Those results are expected around 2020 or later. Including a form of metastatic breast cancer that Ibrance is already approved for, success could mean roughly doubling the number of people eligible for the drug, according to Schmeltz.

The same strategy applies in prostate cancer as well. Pfizer acquired Xtandi, which is jointly commercialized with Japan's Astellas Pharma, as part of a $14 billion acquisition of Medivation back in 2016. It started off in the metastatic disease and recently got a US approval in a nonmetastatic form of the disease.

The drug is also being studied in metastatic hormone-sensitive prostate cancer and nonmetastatic hormone-sensitive prostate cancer — all paving the way to a wider potential patient population, Schmeltz said.

Read more:Pfizer executives are changing their tune on an approach for a promising new way to treat cancer, and it could be where the field is headed

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NOW WATCH: Swearing has more benefits than you may think — from improving your workouts to bonding with your coworkers

This surprisingly low-key eye treatment I swear by is less than $10

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The Insider Picks team writes about stuff we think you'll like. Business Insider has affiliate partnerships, so we get a share of the revenue from your purchase.

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  • Drugstore staple Aquaphor can be used on the under-eye area and face to lock in skin's moisture, especially in the dry winter months, for under $10.
  • A study published in the British Journal of Dermatology has found a link between dry and skin and wrinkles, and Aquaphor delivers a level of hydration that can keep fine lines from forming.
  • It can also be used as a balm for dry skin, dermatitis, and scrapes.

Years ago, I worked as a journalist on the entertainment news beat — which meant I spent a good amount of time face to face with impossibly beautiful actresses, singers, and socialites. In person, these women were even more flawless than you can imagine: perfect, plump skin, no fine lines in sight, and an otherworldly glow that can't be attributed to highlighter (or an Instagram filter) alone.

Luckily, the bulk of my job involved interviewing celebs about their beauty must-haves, and I paid special attention anytime anti-aging products came up in conversation. I always expected my high-profile interviewees to rattle off a long list of luxury serums, moisturizers, and creams that I couldn't afford (or maybe even pronounce); and most of the time, that's exactly what happened.

Until the day one of Hollywood's elite (who shall remain nameless — a journalist never reveals her sources, after all) confided in me her surprisingly low-key anti-aging eye treatment: Aquaphor, an under-$10 drugstore staple that you probably already have in your bathroom cabinet.

I admit that Aquaphor seems like an unexpected choice for eye care. The mineral-packed jelly is actually intended to heal cracked hands and feet or treat minor scrapes, and doesn't boast any fine line-fighting skincare ingredients like retinol or vitamin C. However, its ability to cover the outermost layer of skin with a watertight seal and lock in hydration makes it an anti-aging agent, as well.

Why? Because hydration has been shown to be the most important factor in remaining wrinkle-free. One study published in the British Journal of Dermatology observed a group of 122 women over a period of eight years, and found that over time, well-moisturized skin looks significantly younger than dry skin. In fact, subjects with hydrated skin saw only 22% more wrinkles over eight years, while participants with dry skin saw 52% more wrinkles. In other words, moisturization (along with sun protection, of course) is the key to bouncy, younger-looking skin — and Aquaphor is nothing if not extremely moisturizing.

A quick peek at the ingredients list proves it: With petrolatum as its base, Aquaphor creates a water-protective barrier around the area of application to help the skin retain moisture. It also includes hydration-sealing emollients like natural mineral oil and lanolin, and a waxy mineral substance called cerasin, which makes the formula safe for sensitive skin. Finally, Aquaphor is packed with pathenol, a derivative of vitamin B that stimulates skin cell regeneration, and chamomile, a natural anti-inflammatory.

It's worth noting that Aquaphor doesn't add hydration; it simply prevents a natural function known as Transepidermal Water Loss (or TEWL), in which water evaporates from the skin. This process speeds up as you age, leading to drier, thinner skin — aka fine lines, wrinkles, and sagging. By keeping your moisture levels locked and sealed, Aquaphor basically defies the forces of time and nature. (Traditional moisturizers act in pretty much the opposite way — they add moisture, but don't seal it in.)

While all of that sounds great, I'll be the first to say that applying Aquaphor as an eye cream is not the most user-friendly experience. The thick, jelly-like texture is slippery and goopy and doesn't exactly sink into the skin; but the payoff is so, so worth it. I've been using this as my go-to eye treatment every night since this celebrity spilled her secret, and my skin has never looked more hydrated or glowing.

I reach for Aquaphor to treat any dry patches of atopic dermatitis that pop up — they're always gone by morning — and have even been known to slather a light layer on my cheekbones and brow bones during the day as a subtle highlighter. Aquaphor is also my #1 in-flight hydration hack. Frequent fliers, take note: I slather my face in the stuff after boarding, and by touch-down I'm the glowiest girl on the plane.

I can't get enough: I keep an extra-large jar in my bathroom, and travel-size tubes in my pockets, purses, and bedside table. With the weather getting colder and skin getting drier, I suggest stockpiling Aquaphor to keep the delicate under eye area plump and hydrated. You've got nothing to lose (except $10).

Buy the Aquaphor Healing Ointment for $9.96 (7 oz.) at Amazon.

Buy the Aquaphor Healing Ointment for $4.99 (1.75 oz.) at Ulta and Target.

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Elizabeth Warren addresses DNA test and Native American heritage during Iowa trip: 'Tribal citizenship is very different from ancestry'

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COUNCIL BLUFFS, IOWA - JANUARY 04: Sen. Elizabeth Warren (D-MA) greets potential voters during a campaign stop at McCoy's Bar Patio and Grill on January 4, 2019 in Council Bluffs, Iowa. Warren announced on December 31 that she was forming an exploratory committee for the 2020 presidential race. (Photo by Scott Olson/Getty Images)

  • Massachusetts Sen. Elizabeth Warren addressed the DNA test she conducted to show she has Native American ancestry.
  • Warren made the comments during her first trip through Iowa after launching her exploratory committee to run for president in 2020.
  • Warren emphasized the difference between "ancestry" and "tribal citizenship." 

Sen. Elizabeth Warren addressed the DNA test she revealed to show she could have Native American ancestry while on the campaign trail in Iowa, days after launching her exploratory committee to run for the Democratic presidential nomination in 2020.

During a town hall event, an audience member asked Warren about the DNA test and if it gave President Donald Trump "fodder to be a bully," Politico reported.

Read more: Meet the 2020 presidential contenders who are poised to start campaigning right away in 2019

"I can’t stop Donald Trump from what he’s gonna do," Warren said of Trump, who often calls her "Pocahontas" to mock her claims of a Native American lineage. "I can’t stop him from hurling racial insults. I don’t have the power to do that."

"I am not a person of color. I’m not a citizen of a tribe. Tribal citizenship is very different from ancestry," she added. "Tribes and only tribes determine tribal citizenship and I respect that difference. I grew up in Oklahoma and like a lot of folks in Oklahoma, we heard the family stories of our ancestry."

Warren noted that she revealed the DNA test results last year because it had become such a dominant issue from Republican critics during her 2012 Senate campaign.

"And so my decision was, we’re just going to put it all out there," she said.

In her teaching career, Warren repeatedly categorized herself as a minority, specifying that she was Native American. Critics have made allegations that Warren used her claimed heritage to gain advantages in academia, despite a lack of official ties to any tribe. The criticism has become a pain-point for Warren as she ramps up her campaign for president.

SEE ALSO: Democrats warn that a formal request for Trump's tax returns may not come quickly

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NOW WATCH: Anthony Scaramucci claims Trump isn't a nationalist: 'He likes saying that because it irks these intellectual elitists'

These are the top five trends shaping the future of digital health

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The healthcare industry is in a state of disruption. Digital solutions are becoming a necessary part of the new global standard of care for patients and regulation is being fast-tracked to catch up to digital health innovation.

Digital Health

These rapid changes will have ripple effects across the entire healthcare system, impacting incumbents and new entrants alike.

Based on our ongoing analysis, understanding of industry trends, and conversations with industry executives, Business Insider Intelligence, Business Insider’s premium research service, has put together The Top Five Trends Shaping The Future of Digital Health.

To get your copy of this free report, click here.

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[Report] Future of Life Insurance Industry: Insurtech & Trends in 2018

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  • Life insurance is fundamentally hard to sell; it’s morbid to think about, promises no immediate rewards, and often requires a lengthy paper application with minimal guidance.
  • Despite the popularity of personalized products in other areas of finance and fintech, life insurance largely remains unchanged.
  • A small, but growing pocket of insurtech startups are shaking up the status quo by finding ways to digitize life insurance and increase its appeal.

Life insurance is a fundamentally difficult product to sell; it requires people to think about their deaths without promising any immediate returns.

Life Insurance Graphic

And, despite tech innovations and the development of personalized services in other areas of finance, life insurance remains largely unchanged.

Luckily, there is a small but growing pocket of insurtech startups looking to modernize it. These companies are finding ways to digitize life insurance to  appeal to consumers — and they’re giving incumbents the opportunity to revamp traditional offerings, either by partnering with them or using their technology.

Business Insider Intelligence, Business Insider's premium research service, has forecasted the shifting landscape of life insurance in the The Future of Life Insurance report. Here are the key problems insurtechs are tackling:

  • Lack of education: Forty percent of US consumers told the Life Insurance and Market Research Association (LIMRA) that they feel intimidated by the life insurance application process, often drastically overestimating its cost and facing uncertainty about how much or which type of coverage to buy.
  • Inconvenient application process: It can take weeks or months for coverage to take effect because of the sheer number of meetings and parties combing through paperwork in each round of the application process. The risk for the insurer often warrants reviews from the carrier, a team of underwriters, a broker, and even a medical examiner.
  • Low customer loyalty: Life insurance tends to be a “set it and forget it” type of purchase, with very few people revisiting it after buying. Insurers and consumers therefore have limited contact for most of the relationship — with the exception of an annual bill, of course.
  • Inefficient data management and processing: The aggregate data life insurers rely on is typically fed into algorithms that make broad assumptions about particular populations, and often incorporate outdated medical documentation — all of which can delay applications and result in unnecessary rejections.

Want to learn more?

The need for modernization in life insurance is clear: Overall sales are slowing and policy ownership is hitting record lows. And because it’s such a tightly-regulated space, innovation from incumbents has stagnated — but they’re not helpless. Consumer-focused and insurer-focused startups have emerged to offer new technologies and process improvements.

The Future of Life Insurance report from Business Insider Intelligence looks at the two main strategies life insurtechs are adopting to drive change in this market, for the benefit of both buyers and sellers. In full, the report discusses best practices incumbents and startups should adopt to steer clear of the risks attached to applying emerging technologies to such a tightly regulated product.

Insurtech startups will soon set new industry standards and consumer expectations around this complex product. That, in turn will serve as a catalyst for innovation among legacy players.

Companies included in this report: Ladder, Haven Life, Getsurance, Tomorrow, Fabric, Atidot, AllLife, Royal London, Polly, Life.io, Legal & General, Vitality, Discovery, John Hancock, Dai-ichi Life.

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Knicks' Enes Kanter to skip London trip, fearing assassination ordered by Erdogan

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DENVER, COLORADO - JANUARY 01: Enes Kanter #00 of the New York Knicks plays the Denver Nuggets at the Pepsi Center on January 01, 2019 in Denver, Colorado. NOTE TO USER: User expressly acknowledges and agrees that, by downloading and or using this photograph, User is consenting to the terms and conditions of the Getty Images License Agreement.(Photo by Matthew Stockman/Getty Images)

  • New York Knicks center Enes Kanter is skipping the team's trip to London, fearing retribution from the Turkish government.
  • Kanter is an opponent of Turkish President Recep Tayyip Erdogan, who has had his passport revoked and arrested his father.

LOS ANGELES (AP) — New York center Enes Kanter will not travel to London for the Knicks' upcoming international game because he believes he could be assassinated because of his opposition to Turkish President Recep Tayyip Erdogan.

Kanter announced his plan Friday night after the Knicks' 119-112 win over the Lakers.

"Sadly, I'm not going because of that freaking lunatic, the Turkish president," Kanter told ESPN. "There's a chance that I can get killed out there. So that's why I talked to the [Knicks'] front office. I'm not going."

"It's pretty sad that just all this stuff affects my career and basketball, because I want to be out there helping my team win," he added. "But just because of that one lunatic guy, one maniac or dictator, I can't even go out there and just do my job. So it's pretty sad."

Kanter will stay in New York while the Knicks travel to face Washington in London on Jan. 17. He says he can't travel anywhere except the U.S. and Canada because "there's a chance I could get killed out there."

Kanter has been a vocal critic of Erdogan for years, and his Turkish passport was revoked last year. Kanter is a follower of a U.S.-based Turkish cleric accused of masterminding a failed military coup in 2016. His father was arrested by Turkish authorities in 2017 as part of their investigation into the cleric. Kanter says the arrest was because of his own statements. 

 

SEE ALSO: Elizabeth Warren addresses DNA test and Native American heritage during Iowa trip: 'Tribal citizenship is very different from ancestry'

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NOW WATCH: 7 things you shouldn't buy on Black Friday

Nancy Pelosi defended Rashida Tlaib after the freshman congresswoman said Democrats would 'impeach the motherf---er' in reference to Trump

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Nancy Pelosi

  • Nancy Pelosi defended Rashida Tlaib after the freshman congresswoman said Democrats were "going to impeach the motherf---er."
  • "I don't think it's anything worse than what the president has said," Pelosi said on Friday.
  • Tlaib faced some backlash after the statement from some Republicans and the president himself.

Speaker of the House Nancy Pelosi doesn't have a problem with the profanity-laced call for impeachment freshman congresswoman Rashida Tlaib directed at President Donald Trump.

"I probably have a generational reaction it, but in any event I'm not in the censorship business,"she told Joy Reid at an MSNBC Town Hall on Friday. "I don't like that language, I wouldn’t use that language, I don't again establish any language standards for my colleagues. But I don't think it's anything worse than what the president has said."

The House speaker was responding to a question from Reid about Tlalib's assertion that Democrats were "going to impeach the motherf---er," referencing Trump.

Read more: 'We're going to impeach the motherf---er': Rep. Rashida Tlaib made a strident anti-Trump speech hours after being sworn in

Tlaib faced some backlash after the statement from some Republicans and the president himself. "I think she dishonored herself and I think she dishonored her family,"he said on Friday.

It also placed some Democrats, who worry about political optics of prematurely calling for impeachment, in an uncomfortable position. Jerrold Nadler, chairman of the House Judiciary Committee, called conversations about impeachment premature.

"I disagree with what she said. It is too early to talk about that intelligently. We have to follow the facts,"The New York Times reported. 

Pelosi defended Tlalib, and chalked up some of the backlash to gendered beliefs about the way women should speak.

"If she were a man would they be making a fuss right now?" Pelosi said Friday.

You can watch the full interview here >>

SEE ALSO: Trump says Rep. Rashida Tlaib 'dishonored' her family, disrespected US by saying 'impeach the motherf---er'

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NOW WATCH: Anthony Scaramucci claims Trump isn't a nationalist: 'He likes saying that because it irks these intellectual elitists'

Here's an early glimpse into the autonomous trucking market — and how self-driving technology is disrupting the way goods are delivered

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autonomous trucking graphic

This is a preview of a research report from Business Insider Intelligence, Business Insider's premium research service. To learn more about Business Insider Intelligence, click here. Current subscribers can read the report here.

Trucking is set to transform radically in the coming years, with innovative technologies enabling trucks to take over more and more driving responsibilities, saving time and money for operators and businesses that rely on shipping.

Autonomous trucks are being tested on roads around the world, and systems from startups like Peloton and Embark could make their way into commercial trucks as soon as next year. Fleets will be able to leverage autonomous technologies to cut costs and gain a critical edge over competitors.

But to start planning for, and to eventually implement, those technologies, companies need to know what sorts of systems will be ready and when, and what regulatory hurdles will need to be overcome to get autonomous trucks on the road. 

In The Autonomous Trucking Report, Business Insider Intelligence provides an early glimpse into the emerging autonomous trucking market. First, we look at the trucking market as it stands today, offering a basic profile of the industry and highlighting a number of the challenges and issues it faces. Then, we go through the three waves of autonomous technology that are set to upend the industry — platooning, semi-autonomous systems, and fully autonomous trucks — looking at who is making strides in each of these areas, when the technology can be expected to start making an impact, and what companies can do to get ahead of the curve.

Here are some of the key takeaways:

  • Advanced and autonomous technology will enable operators and shipping firms to eradicate some of the challenges that have long plagued them. Trucks will take over more and more driving responsibilities, saving time and money for operators and businesses that rely on shipping.
  • The impact of autonomous technologies on the trucking industry will come in three major waves: platooning or fuel-saving vehicle convoys, semi-autonomous highway control systems, and fully autonomous trucks.
  • Change to the trucking industry will be gradual but inexorable. Companies with foresight can start to make long-term plans to account for the ways that autonomous technologies will change how goods and products move from place to place.

In full, the report:

  • Analyzes the development of autonomous trucking technology.
  • Explains the waves in which advanced and autonomous technologies will start to impact the trucking industry, providing detailed explanations of how a company can take advantage of the disruptive technology transforming logistics at each stage.
  • Profiles the efforts of the companies that are at the forefront of new technology in trucking, looking at what they're working on and when their efforts could start to impact the market.

To get this report, subscribe to a Premium pass to Business Insider Intelligence and gain immediate access to:

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Video of Drake fondling 17-year-old on stage sparks questions about the relationship between male musicians and their young female fans

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drake

  • Drake is at the center of controversy after an old video of the rapper surfaced where he kisses and fondles a 17-year-old fan onstage. 
  • The video sparked backlash at the rapper, who is 32 years old, in the latest outpouring of concern over his encounter with a woman under 20. 
  • The controversy over the video comes around the time of a resurgence in the discussion concerning musicians' relationships with much-younger women. 

Drake is at the center of a resurged discussion about musicians and relationships with much-younger women after an old video of the rapper closely dancing with and kissing a 17-year-old surfaced on Twitter.

The video, which was taken at a concert two years ago, captures the rapper inviting a female fan onstage. After dancing with her, the rapper kisses her and touches her breasts in front of the cheering crowd.

He then asks how old she is, and reacts along with the laughing crowd when she answers 17.  

"I can't go to jail yet, man!" shouts Drake, to amused cheers from the crowd. "Why do you look like that?!"

"Well look, I had fun," he continues. "I don't know whether I should feel guilty or not, but I had fun. I like the way your breasts feel against my chest. I just want to thank you."

After kissing her face several more times, the rapper sends her offstage.  

The encounter provoked a wave of comments on social media, many of which referenced "Surviving R. Kelly" a documentary series by Lifetime that portrays allegations against the singer as part of what accusers have called a "sex cult."

The series is the harshest look yet at the R&B singer who enjoyed massive success even after he wed now-deceased pop star Aaliyah when she was 15 and had a sex tape leaked that showed him with a 14-year-old girl. Though the singer was later arrested on child pornography charges, he continued to work as a musician, collaborating with major artists. 

Read more: The complete timeline of Drake's rise to stardom, from starring on 'Degrassi' to his record-breaking reign as a rapper

Many who took issue with the video of Drake compared his encounter with the 17-year-old to Kelly's behavior.

Writer and professor Eve Ewing pointed out on Twitter that "people are not asking questions that should be asked" about the rapper's conduct and relationships.

Drake has raised concern in the past

Millie Bobby Brown, the 14-year-old actress of Stranger Things fame, said in September on the Emmys red carpet that she was friends with the rapper, who she called "a great friend and a great role model."

"We just texted each other the other day, and he was like, 'I miss you so much,' and I was like, 'I miss you more,'" she said.

After outcry from users across social media who found her comments suspect, Brown defended her friendship with the rapper, calling concern "weird." 

The criticism that followed Brown's description of their relationship was most likely fueled by Drake's previous connection to 18-year-old model Bella Harris, who he has reportedly known for years.

The pair's relationship can be traced through her Instagram posts, which include pictures of her backstage at various concert venues where he performed on his past few tours.

Harris was 16 in a photo posted during the rapper's 2016 tour.

last night w this legend💙🤘🏼 #revengetour

A post shared by Bella B Harris (@bellabharris) on Sep 28, 2016 at 7:51am PDT on

She later posted a photo in August 2018 of the two hugging backstage at Madison Square Garden, which stoked rumors the two were dating.

no place I’d rather be 💙

A post shared by Bella B Harris (@bellabharris) on Aug 24, 2018 at 10:06pm PDT on

Page Six later reported Drake having dinner with an unidentified woman in Washington DC, and Harris denied the suggestion it was her.

Though the true nature of their relationship is unclear, Harris' posts depicted her as the second woman nearly half Drake's age to show off a close relationship with the rapper. 

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Three ways brands can benefit from adopting voice technology (AAPL, AMZN, GOOGL, MSFT)

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  • Voice assistants like Amazon's Alexa, Google's Assistant, Apple's Siri, and Microsoft's Cortana, are pegged to trigger a widespread transformation across the retail industry in the years to come.
  • The current interest in, and adoption of, voice assistants for commerce is being driven by recent technological breakthroughs, advantages of the tech over existing channels, and the development of voice apps.
  • As consumer demand for voice technology mounts, brands offering this functionality throughout the entire customer journey stand to gain in three key ways.

Not too long ago, if your friend had a smart speaker like Amazon’s Alexa or Google's Assistant in their living room, it seemed like a rare novelty. Within a matter of months, however, smart speakers have started becominghousehold staples — and they’re still only at a fraction of their growth potential.

US Consumers Use Voice Assistants Throughout the Entire Shopping Journey

One of the biggest drivers of adoption has been increased functionality. Smart speakers aren’t just changing the music and turning on the lights; they’re helping consumers find new products and make purchases — and they’re quickly becoming a preferred method of shopping.

In fact, nearly a quarter of consumers globally already prefer using a voice assistant over going to a company website or mobile app to shop. This share will jump to 40% by 2021, according to Capgemini.

Consumers are on board with the prompt, convenient nature of shopping with smart speakers — and brands who join them stand to reap massive rewards. The Voice in Retail Report from Business Insider Intelligence, Business Insider’s premium research service, highlights the value voice brings to the shopping funnel and how retailers can implement it throughout the customer journey.

Here are three ways brands can capture consumers with voice technology:

  • Driving product purchases: Voice assistants make spending faster and easier when consumers are unable to use their hands. The ability to make a purchase on any channel and the addition of personalized, intelligent elements to the shopping experience are simplifying the transition from product discovery to product purchase.
  • Heightening customer loyalty: Brands can leverage voice assistants in the post-purchase phase to track delivery status, automate part of the return process, interact with customer service, offer feedback, and collect consumer behavioral and transactional data.
  • Shifting consumers’ spending behaviors: Smart device ownership has a snowball effect, so as the smart device ecosystem reaches the mainstream, consumers will flock to connected cars, smart home devices and appliances, and connected virtual reality and augmented reality (VR/AR) headsets.

Want to Learn More?

Shoppers are interested in using voice assistants for every stage of the customer journey, from initial product search and discovery to post-purchase customer service and delivery status. And retailers that take advantage of consumers’ desire to leverage voice will be in a stronger position to heighten customer engagement, increase conversion times, drive sales, and boost operational efficiency.

The Voice in Retail Report from Business Insider Intelligence examines the trends driving the adoption of voice commerce, details the role of voice throughout the customer shopping journey, outlines how brands can benefit from implementing voice in their strategies, and explores what's ahead for the technology in retail.

 

 

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Trump and Pence offered completely different accounts of a meeting to resolve the government shutdown

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  • Vice President Mike Pence and other senior Trump administration officials met on Saturday with Democratic congressional staffers about the ongoing government shutdown.
  • Trump said the meeting made "not much headway" and his press secretary said "little progress was made."
  • But Pence's office called the meeting "productive."

Vice President Mike Pence and other senior Trump administration officials met on Saturday with Democratic congressional staffers to try to break a deadlock over a proposed border wall and end a two-week-old partial government shutdown.

But Pence and President Donald Trump seemed to disagree about the progress made.

The meeting yielded little progress, acting White House chief of staff Mick Mulvaney told CNN. Mulvaney blamed Democrats for the lack of progress.

"I thought we had come in to talk about terms that we could agree on, places where we all agreed we should be spending more time, more attention, things we could do to improve our border security," he told CNN's Jake Tapper. "And yet the opening line from one of the lead Democrat negotiators was that they were not there to talk about any agreement."

Trump also indicated the meeting didn't make any progress. "V.P. Mike Pence and team just left the White House. Briefed me on their meeting with the Schumer/Pelosi representatives. Not much headway made today. Second meeting set for tomorrow. After so many decades, must finally and permanently fix the problems on the Southern Border!"he tweeted.

Readmore: SHUTDOWN SHOWDOWN: Trump threatens to close the government for 'months or even years' to get border-wall funding

donald trump

But a pool report from Pence's office painted the meeting in more optimistic terms and called the conversation "productive." The report said Democrats at the meeting "requested further details in writing on needs" of the Department of Homeland Security in order to come to an agreement, and Pence's office said further information would be provided to Democrats tonight or tomorrow.

Trump is demanding $5.6 billion to build a wall along the US-Mexico border, but Democrats in control of the House of Representatives this week passed a bill to reopen the government without providing additional funding for the wall.

Trump has said he will not sign the bill until he gets the money for the wall.

With the two sides sticking to their positions, a quarter of the federal government has been closed for two weeks, leaving 800,000 public workers unpaid.

Before entering the talks on Saturday, Pence tweeted that the administration's goal was not just to end the shutdown but "to provide funding to end the crisis at our southern border, achieve real border security & to build the wall!"

Read more: Trump goes off the rails in freewheeling news conference raging about the shutdown, the border wall, DACA, and Democrats

chuck schumer nancy pelosi

Jared Kushner, Trump's son-in-law and a senior adviser, also attended the meeting at the White House, along with Homeland Security Secretary Kirstjen Nielsen and Mulvaney. They were negotiating with senior staff for the top Democrats in Congress.

Nancy Pelosi, the new Democratic speaker of the House of Representatives, said this week that Trump's proposed wall was "immoral" and a "waste of money."

Trump reiterated his demand for a border wall in a series of tweets on Saturday.

"The Democrats could solve the Shutdown problem in a very short period of time," Trump said. "All they have to do is approve REAL Border Security (including a Wall), something which everyone, other than drug dealers, human traffickers and criminals, want very badly!"

Trump threatened on Friday to take the step of using emergency powers to build the wall without Congress' approval. Such a move would almost certainly be met with legal challenges.

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Early adopters of AI in transportation and logistics already enjoy profit margins greater than 5% — while non-adopters are in the red

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AI Drive Revenue

This is a preview of a research report from BI Intelligence, Business Insider's premium research service. To learn more about BI Intelligence, click here.

Major logistics providers have long relied on analytics and research teams to make sense of the data they generate from their operations.

But with volumes of data growing, and the insights that can be gleaned becoming increasingly varied and granular, these companies are starting to turn to artificial intelligence (AI) computing techniques, like machine learning, deep learning, and natural language processing, to streamline and automate various processes. These techniques teach computers to parse data in a contextual manner to provide requested information, supply analysis, or trigger an event based on their findings. They are also uniquely well suited to rapidly analyzing huge data sets, and have a wide array of applications in different aspects of supply chain and logistics operations.

AI’s ability to streamline so many supply chain and logistics functions is already delivering a competitive advantage for early adopters by cutting shipping times and costs. A cross-industry study on AI adoption conducted in early 2017 by McKinsey found that early adopters with a proactive AI strategy in the transportation and logistics sector enjoyed profit margins greater than 5%. Meanwhile, respondents in the sector that had not adopted AI were in the red.

However, these crucial benefits have yet to drive widespread adoption. Only 21% of the transportation and logistics firms in McKinsey’s survey had moved beyond the initial testing phase to deploy AI solutions at scale or in a core part of their business. The challenges to AI adoption in the field of supply chain and logistics are numerous and require major capital investments and organizational changes to overcome.

In a new report, BI Intelligence, Business Insider's premium research service, explores the vast impact that AI techniques like machine learning will have on the supply chain and logistics space. We detail the myriad applications for these computational techniques in the industry, and the adoption of those different applications. We also share some examples of companies that have demonstrated success with AI in their supply chain and logistics operations. Lastly, we break down the many factors that are holding organizations back from implementing AI projects and gaining the full benefits of this disruptive technology.

Here are some of the key takeaways from the report:

  • The current interest in and early adoption of AI systems is being driven by several key factors, including increased demands from shippers, recent technological breakthroughs, and significant investments in data visibility by the industry’s largest players.
  • AI can deliver enormous benefits to supply chain and logistics operations, including cost reductions through reduced redundancies and risk mitigation, improved forecasting, faster deliveries through more optimized routes, improved customer service, and more.
  • Legacy players face many substantial obstacles to deploying and reaping the benefits of AI systems, though, including data accessibility and workforce challenges.
  • AI adoption in the logistics industry is strongly skewed toward the biggest players, because overcoming these major challenges requires costly investments in updating IT systems and breaking down data silos, as well as hiring expensive teams of data scientists.
  • Although AI implementations are unlikely to result in large-scale workforce reductions in the near term, companies still need to develop strategies to address how workers' roles will change as AI systems automate specific functions.

 In full, the report:

  • Details the factors driving adoption of AI systems in the supply chain and logistics field.
  • Examines the benefits that AI can deliver in reducing costs and shipping times for supply chain and logistics operations.
  • Explains the many challenges companies face in implementing AI in their supply chain and logistics operations to reap the benefits of this transformational technology.

Interested in getting the full report? Here are two ways to access it:

  1. Subscribe to an All-Access pass to BI Intelligence and gain immediate access to this report and over 100 other expertly researched reports. As an added bonus, you'll also gain access to all future reports and daily newsletters to ensure you stay ahead of the curve and benefit personally and professionally. >>Learn More Now
  2. Purchase & download the full report from our research store. >> Purchase & Download Now

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The Internet of Things Report: Technology Trends & Market Growth

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This is a preview of the Internet of Things (2018) research report from Business Insider Intelligence. To learn more about the IoT ecosystem, tech trends and industry forecasts, click here.

The Internet of Things (IoT) is transforming how companies and consumers go about their days around the world. The technology that underlies this whole segment is evolving quickly, whether it’s the rapid rise of the Amazon Echo and voice assistants upending the consumer space, or growth of AI-powered analytics platforms for the enterprise market.

Investments into Internet of Things solutions

And Business Insider Intelligence is keeping its finger on the pulse of this ongoing revolution by conducting our second annual Global IoT Executive Survey, which provides us with critical insights on new developments within the IoT and explains how top-level perspectives are changing year-to-year. Our survey includes more than 400 responses from key executives around the world, including C-suite and director-level respondents.

Through this exclusive study and in-depth research into the field, Business Insider Intelligence details the components that make up the IoT ecosystem. We size the IoT market and use exclusive data to identify key trends in device installations and investment. And we profile the enterprise and consumer IoT segments individually, drilling down into the drivers and characteristics that are shaping each market.

Here are some key takeaways from the report:

  • We project that there will be more than 55 billion IoT devices by 2025, up from about 9 billion in 2017.
  • We forecast that there will be nearly $15 trillion in aggregate IoT investment between 2017 and 2025, with survey data showing that companies' plans to invest in IoT solutions are accelerating.
  • The report highlights the opinions and experiences of IoT decision-makers on topics that include: drivers for adoption; major challenges and pain points; deployment and maturity of IoT implementations; investment in and utilization of devices; the decision-making process; and forward- looking plans.

In full, the report:

  • Provides a primer on the basics of the IoT ecosystem.
  • Offers forecasts for the IoT moving forward, and highlights areas of interest in the coming years.
  • Looks at who is and is not adopting the IoT, and why.
  • Highlights drivers and challenges facing companies that are implementing IoT solutions.

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The vacant NFL head coaching jobs ranked, and the candidates rumored to be in the mix for them

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Baker Mayfield

  • Eight NFL teams are heading into the offseason in search of a new head coach.
  • Some candidates in high demand could have their pick of available gigs.
  • Looking at the situation of each franchise, it's clear that two teams are far better opportunities than any other in the NFL.

The 2018 NFL regular season is in the books, with 12 teams left to compete for their spot in Super Bowl LII and the rest of the league preparing for next year.

For many teams whose season is over, that means cleaning shop, and on this week's proverbial "Black Monday," a whopping six teams chose to let go of their head coaches in favor of searching for another candidate for the job.

Combined with the midseason firings, there are eight head coaching positions to be filled, and a plethora of candidates that includes former coaches, current college coaches, and coordinators hoping to make the leap.

While there are only so many NFL head-coaching jobs, not all are created equal. Depending on the state of the franchise — it's young players, cap space, and the influence of ownership — some jobs look much more enviable heading into the 2019 season.

Below we break down the most enticing jobs in the NFL and some of the candidates rumored to be in the mix to fill them.

8. Miami Dolphins

2018 record: 7-9

Rumored candidates: Chiefs offensive coordinator Eric Bieniemy, Patriots defensive coordinator Brian Flores, Dolphins special teams coordinator Darren Rizzi

Why they're interested: You have to start your NFL head coaching career somewhere and all of the names currently set to interview for the Miami job so far would be first-time head coaches in the league. With big questions across the board on offense, from a frustratingly average quarterback to a group of receivers and running backs that were quite vocal about their dislike of previous head coach Adam Gase, it will be far from an easy entrance into NFL head coaching.



7. Cincinnati Bengals

2018 record: 6-10

Rumored candidates: Former Browns head coach Hue Jackson, former Broncos head coach Vance Joseph, Chiefs offensive coordinator Eric Bieniemy, Rams quarterbacks coach Zac Taylor, Patriots offensive coordinator Josh McDaniels

Why they're interested: The Bengals have been stuck between being bad and mediocre for too long, and while the roster includes some studs such as A.J. Green and Joe Mixon, the team is far from a Super Bowl run. Still, the Bengals job is an opportunity to rebuild the team anew and comes with what must feel like a healthy amount of job security.



6. Tampa Bay Buccaneers

2018 record: 5-11

Rumored candidates: Vikings defensive coordinator George Edwards, Chiefs offensive coordinator Eric Bieniemy, former Packers head coach Mike McCarthy

Why they're interested: There's a good amount of talent in Tampa Bay, but even after a difficult year at the quarterback position, general manager Jason Licht recently made it clear that the team would be sticking with Jameis Winston moving forward. If that's something an incoming head coach is willing to work with, the Buccaneers job is rather enticing.



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Top 5 Healthcare Startups & Digital Health Tech Disruptors

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The healthcare industry is facing disruption due to accelerating technological innovation and growing demand for improved delivery of healthcare and lower costs. Tech startups are leading the way by seizing opportunities in the areas of the industry that are most vulnerable to disruption, including genomics, pharmaceuticals, administration, clinical operations, and insurance.

Venture funds and businesses are taking notice of these startups' potential. In the US, digital health funding reached $1.6 billion in Q1 2018, according to Rock Health — the largest first quarter on record, surpassing the $1.4 billion in venture funding seen in Q1 2016. These high-potential startups provide a glimpse into the future of the healthcare space and demonstrate how we’ll get there.

In this report, a compilation of various notes, Business Insider Intelligence will look at the top startups disrupting US healthcare in four key areas: artificial intelligence (AI), digital therapeutics, health insurance, and genomics. Startups in this report were selected based on the funding they've received over the past year, notable investors, the products they offer, and leadership in their functional area.

Here are some of the key takeaways from the report:

  • Tech startups are entering the market by applying the “Silicon Valley” approach. They're targeting shortcomings and legacy systems that are no longer efficient.
  • AI is being applied across five areas of healthcare to improve clinical operation workflows, cut costs, and foster preventative medicine. These areas include administration, big data analysis, clinical decision support, remote patient monitoring, and care provision.
  • Health tech startups, insurers, and drug makers are rapidly exploring new ways to apply digital therapeutics to the broader healthcare market that replace or complement the existing treatment of a disease.
  • Health insurance startups are taking advantage of the consumerization of healthcare to threaten the status quo of legacy players. 
  • Genomics is becoming an increasingly common tool within the healthcare system as health organizations better understand how to extract the value from patients’ genetic data. 

 In full, the report:

  • Details the areas of the US health industry that show the greatest potential for disruption.
  • Forecasts the industry adoption of bleeding edge technology and how it will transform how healthcare organizations operate.
  • Unveils the top five startups in AI, digital therapeutics, health insurance, and genomics, and how they're positioned to solve big issues that key players in healthcare face. 
  • Explores what's next for the leading startups, providing a glimpse into the future of the healthcare space and demonstrating how we’ll get there.

Subscribe to an All-Access pass to Business Insider Intelligence and gain immediate access to:

This report and more than 250 other expertly researched reports
Access to all future reports and daily newsletters
Forecasts of new and emerging technologies in your industry
And more!
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Purchase & download the full report from our research store

 

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How consumers rank the top delivery services in the US — and how they stack up against the growing threat of Amazon (AMZN, FDX, USD)

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The transportation and logistics industry is undergoing a massive shift as a result of surging deliveries. Daily parcel volumes are higher than ever before — but so are customers’ expectations for cheap and fast fulfillment. 

UPS Leads the Pack with the Best Tracking Features

To keep up with mounting demand, retailers and their logistics partners have been racing to develop more efficient processes with experimental supply chain models like crowdsourced delivery — the Uber model in which customers use mobile apps to connect directly with local couriers for on-demand or same-day fulfillment.

And it’s not just startups like Deliv and Postmates getting in on the action. This year Amazon not only launched its own shipping service to deliver packages for other businesses (“Shipping with Amazon”) but also announced its “Delivery Service Partner” program, which provides capital incentives for people to launch their own delivery companies fulfilling orders on behalf of Amazon itself.

With emerging delivery models like these aggressively stealing away customers, the pressure is on for legacy players like FedEx, UPS, the USPS, and the thousands of businesses who depend on them every day, to respond. But it will take more than just material resources or a large fleet of vehicles to truly compete. These companies need to earn the trust of consumers.

Business Insider Intelligence, Business Insider’s premium research service, has obtained exclusive survey data to paint the 2018 delivery landscape and the trends of its major players. The findings comprise the team’s latest Enterprise Edge Report, The 2018 Delivery Trust Report, and give transportation, supply chain, and logistics companies the tools they’ll need to win back customers.

Enterprise Edge Reports are the very best research Business Insider Intelligence has to offer in terms of actionable recommendations and proprietary data, and they are only available to Enterprise clients.

In full, the study:

  • Uses proprietary consumer survey data to evaluate how the largest delivery companies in the US stack up on customer service, package tracking, package protection, and timeliness of delivery.
  • Assesses how at risk these providers are to new challengers entering the space.
  • Shares strategies on how delivery companies can achieve feature parity and, ideally, differentiation, in customer experience.

So, which delivery features do consumers care about?

First and foremost, speed. It makes sense that consumers value fast delivery, but did you know just how many of them prioritize this feature? According to a recent survey from Dropoff, it’s 99%. And with millions of packages delivered nationwide every single day, that’s a lot customers with high expectations.

But customers don’t just want their packages delivered quickly; they want to follow the journey from store to doorstep. Another one of the most important offerings delivery companies boast is real-time tracking, with nearly 90% of consumers noting it in the Dropoff survey.

Amazon package

If they can get it right, tracking is a twofold advantage for delivery companies; it entices consumers who want to know when their packages are coming, and it appeals to merchant partners who might be willing to switch delivery service providers for the added visibility and customer benefit.

And the field is still wide open for companies to differentiate on this feature. Among those who had a package delivered from UPS, FedEx, USPS, or DHL in the last year, nearly 30% of Business Insider Intelligence survey respondents couldn't actually say which company offered the best tracking features. Whether it means using mobile apps, SMS texting, or chatbots to communicate with customers, there’s plenty of opportunity for logistics companies to hone and become known for this feature.

Want to learn more?

This is just a snapshot of the Business Insider Intelligence 2018 Delivery Trust Report, which compiles the complete survey findings to dive deeper into the opportunities delivery companies have to engage and delight customers.

The multi-part report also presents actionable insights that transportation and logistics companies can use to fight back against Amazon’s continuous push into deliveries.

 

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Jeremy Lin told a great story about how Mike D'Antoni 'empowers' players and helped inspire the famous Linsanity run

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  • Jeremy Lin credited Mike D'Antoni for helping sustain his confidence during his "Linsanity" run eight years ago with the New York Knicks.
  • Lin recalled having nine turnovers in a loss and D'Antoni calling him afterward to encourage him to keep turning over the ball if it meant he would play aggressively.
  • Lin said D'Antoni "empowers" players and the support of the coaching staff helped him during the run.

It's been eight years since Jeremy Lin's incredible "Linsanity" run with the New York Knicks.

Lin became an international phenomenon over a three-week stretch when he took over the Knicks, leading them back into playoff contention while putting up All-Star level stats.

While Lin saved his job with the Knicks and possibly his NBA career with his breakout, he still remembers how crucial then-Knicks head coach Mike D'Antoni was to inspiring the run and keeping his confidence afloat.

Lin was a guest on The Ringer's "Winging It" podcast and said he'll always support D'Antoni because D'Antoni, now the Houston Rockets head coach, "empowers" players. Lin recalled a phone call from D'Antoni after a loss that encouraged Lin to keep his head up.

"I remember I had one game where I had 9 turnovers and we lost," Lin said. "I got a call from him after the game and he's like 'You alright?' I'm like 'Yeah.' It was actually our first loss during the Linsanity stretch. So we had won seven straight and this was our first loss. And he was like, 'Hey I just wanna call and let you know, next game, go ahead and get 20 turnovers.' He's like, 'I want you to get 20 turnovers next game.' He's like, 'Because if you get 20 turnovers, you'll probably get 40 assists. I just want you going downhill all day, all night. Do not think once about your turnovers or stopping to attack. Just play through all of them.'"

Jeremy Lin signsDuring the 10-game stretch of Linsanity, Lin averaged 24 points and 9 assists per game, but turnovers were a constant struggle, as he gave up the ball an average of six times per game. Still, Lin said the encouragement of D'Antoni and his coaching staff kept him going.

"Again, that's why I played so well. I had this coach that was empowering me, constantly in my ear telling me 'Go, go, go. Trust your instincts.' A big part of Linsanity was just being in that environment, being in a pick-and-roll system that's suited my style, and having coaches around just being like, 'Look, we trust you, we know that you're gonna make the right play more times than you won't. Let it fly.'"

Lin has bounced around the NBA since the 2011-12 season with the Knicks, playing for six teams in seven years. He's averaging 10 points, 2 rebounds, and 3 assists coming off the bench for the Atlanta Hawks this year.

Read more: The key to the Knicks' rebuild could be a 20-year-old French guard that the NBA can't seem to figure out

Lin said on the podcast that he knew his NBA future was in doubt during the 2011-12 season. He had been cut from teams twice before, and the deadline for final rosters was a week after his first breakout game with the Knicks.

"By the time Linsanity came around, I was already, like, back against the wall, like, 'If I'm going out, I'm doing it my way and swinging for the fences,'" Lin said.

"You did that," co-host and Hawks teammate Kent Bazemore said.

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