Two Papa John’s Pizza employees in Sanford, Florida were fired after an irate customer posted a racist voicemail the delivery man accidentally left after “butt-dialing” the customer on Sunday night.
The Daily Dot reported on Monday that the manager of the store confirmed the customer’s video is authentic, adding that the store had received more than 300 angry calls in response.
In the video, the unidentified customer states off-camera that he tipped the driver 21 percent before showing the phone logs confirming that the driver called again and let loose with a string of racial slurs, not knowing he was being recorded.
“That’s the only requirement for being a nigger in Sanford,” the driver tells a co-worker, while complaining about the tip. “Yeah, they gave me five bucks there. Fine, outstanding African-American gentleman of the community.”
The driver then sings versions of both the overture from the opera The Wedding of Figaro and the theme song to the television show SWAT laced with the slur, before accusing the customer of being “so black, fireflies follow him around in the daytime.”
“As an African-American in this community and also someone who has always tipped their Delivery Drivers 21 percent, I am disgusted entirely by this conversation,” the customer wrote in his submission of the video to World Star Hip Hop.“Instead of focusing on ‘better ingredients’ and ‘better pizza,’ they should prioritize ‘better integrity’ and ‘better people’ on the top of their ‘to-do list.’”
According to the Dot, the video has been seen more than 271,000 times since being posted. Papa John’s was also embarrassed online in January 2012 after a customer in a New York City store posted a receipt identifying her as “lady chinky eyes.”