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These 20 airlines are the least likely to have delayed flights

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Copa Airlines Boeing 737

  • Every year, global travel data provider OAG sifts through a mountain of data to create its annual ranking of the airlines with the best on-time performance, or OTP, called the Punctuality League.

  • This year, OAG analyzed over 57 million flight records collected from around the world between January 1 and January 31, 2018.

  • The overall winner is Panama-based Copa Airlines
  • Hawaiian Airlines took the title of most punctual US airline while AirBaltic took the top spot among European carriers. Hong Kong Airlines took the top spot for Asian airlines while LATAM won for South America. South Africa's Mango Airlines was named the most punctual airline from the African continent.

  • Brazil's Azul was named the most punctual low-cost carrier. 
  • The airlines were then ranked based on their OTP, which is defined as the percentage of flights that depart or arrive with 15 minutes of their scheduled times.

In 2017, more than four billion people around the world traveled by air. The result is a growing airline industry that has pushed the constraints of the global air transport networks' existing infrastructure and technology. 

In an age of crowded airports and flight delays, some airlines perform better than others. 

Every year, global travel data provider OAG sifts through a mountain of data to create its annual rankings of the airlines with the best on-time performance, or OTP, called the Punctuality League.

"On-time performance is one of the single most important metrics in the travel industry," John Grand, a senior analyst at OAG, said in a statement. "Every on-time arrival and departure creates a significant trickle-down impact that affects travelers, other airlines and airports, business, travel suppliers and more."

Read more: The 10 best airlines in the world for 2019.

To create the rankings, OAG analyzed over 57 million flight records collected from around the world between January 1 and January 31, 2018. OAG must have data for at least 80% of an airline's flights in order for it to qualify for the list. 

The airlines are then ranked based on their OTP, which is defined as the percentage of flights that depart or arrive with 15 minutes of their scheduled times.

The overall winner is Panama-based Copa Airlines, with an on-time performance of just under 90%. 

Hawaiian Airlines took the title of most punctual US airline while AirBaltic took the top spot among European carriers. Hong Kong Airlines took the top spot for Asian airlines while LATAM won for South America. 

South Africa's Mango Airlines was named the most punctual airline from the African continent while Brazil's Azul was named the most punctual low-cost carrier. 

Here's a closer look at the 20 most punctual airlines in 2018: 

SEE ALSO: The 21 safest airlines in the world

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20. Alitalia: 82.87% on-time performance (OTP).



19. Mango Airlines: 82.88% OTP.



18. Solaseed Air: 82.90% OTP.



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Americans blame Trump for the government shutdown over a border 'crisis' that they don't see, according to polls

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donald trump border wall prototypes

  • A new Washington Post/ABC News poll found a majority of Americans blame President Donald Trump and Republican lawmakers for the partial government shutdown.
  • The poll also found that a minority of people polled support Trump's claims that there is a "crisis" at the southern border and its use to support a record-breaking shutdown.
  • Multiple other polls taken during the government shutdown have found that most people place the blame on Trump.

A new Washington Post/ABC News poll found that a majority of Americans blame President Donald Trump and Republican lawmakers for the partial government shutdown.

The poll comes as the shutdown broke the record for the longest in American history. It also found that a majority of Americans shied away from some of Trump's key positions that he is using to legitimize the shutdown.

The poll found 53% of Americans blame Trump and Republican lawmakers for the shutdown, while 29% blame Democratic lawmakers.

Though support for Trump's long-promised border wall, funding for which is at the heart of the shutdown, found a slight increase to 42% from 34% this month last year, 54% of Americans were found to still oppose the wall overall.

Read more: From airport lines to food inspections, here are all the ways the government shutdown is impacting the lives of average Americans

Just under half of Americans disagree with Trump's claims of a "crisis" at the border, as 47% said the situation at the border was serious, but not a crisis.

Other polls released over the weekend back the conclusion found in the Washington Post/ABC poll. A CNN poll released Sunday shows 55% of respondents blamed President Trump more than Democrats in Congress for the shutdown. It also found the 56% of people oppose the proposed border wall. An NPR poll from Friday found that just 3 in 10 believe that the government should be shut down until there is funding for the wall. A Reuters poll from Tuesday found that 51% believe that Trump "deserves most of the blame" for the shutdown.

The minority support for Trump's messaging reflects rebukes from top Democrats including House Speaker Nancy Pelosi, who has led calls for an end to the shutdown that was sparked by gridlock in Congress over Trump's demanded $5 billion to construct the wall.

Pelosi said last week that the president should "stop holding the American people hostage and stop manufacturing a crisis, and must reopen the government." Trump has since objected to the term "manufactured crisis" as offensive to border agencies, often using anecdotes about individual crimes committed by undocumented immigrants to hit back at Democrats. 

The government shutdown has now gone on for 23 days. It has affected a slew of agencies and services for millions of Americans. As Trump digs in on his wishes for the border, Democrats have insisted there will be no money allocated for the wall, and the shutdown appears to have no end in sight. 

 

SEE ALSO: Trump reportedly hid records of his conversations with Putin from his own administration

DON'T MISS: As the government shutdown over Trump's border wall rages, a journey along the entire 1,933-mile US-Mexico border shows the monumental task of securing it

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NOW WATCH: MSNBC host Chris Hayes thinks President Trump's stance on China is 'not at all crazy'

Who Americans want to win this weekend's NFL playoff games

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Drew Brees

  • Americans want the Chargers to beat the Patriots by an 18 percentage point spread
  • Respondents to our survey are split on the Colts-Chiefs game
  • The New Orleans Saints are the most preferred Super Bowl champ, with 32 percent of people ranking them in their top two. 

It's the second round of the NFL playoffs, with eight teams vying for four chances to make the AFC and NFC championship games. For fans of the 24 teams who are vying for excellent tee times at the golf course right about now, it can be challenging to figure out a rooting interest for some games. 

INSIDER ran a SurveyMonkey Audience poll that ran January 10-11, 2018 where we asked respondents to rank the eight remaining NFL teams based on how happy they would be if the team won the Super Bowl. All told, 1,050 respondents were presented with the question, with 794 opting to answer and ranking at least one team. 

We went through each of the four games this weekend.

andrew luck

Indianapolis Colts at Kansas City Chiefs

America is split on this game, with 51% of Americans pulling for Andrew Luck and the Colts to beat Kansas City. The two-percentage-point difference for Saturday afternoon's game is the closest of the divisional round. Overall, 12% of respondents most wanted the Colts to win the Super Bowl this year compared to 13% who ranked Kansas City as their number one choice. 

Sean McVay, Los Angeles Rams

Dallas Cowboys at Los Angeles Rams

The Dallas Cowboys are the team that the most respondents selected as the franchise they most wanted to see win the Super Bowl of the eight remaining teams, with 18% flagging Dallas as the preferred franchise for a ring. This doesn't mean most people like them, though: 54% of respondents ranked the Los Angeles Rams higher than the Cowboys, an 8-percentage-point spread. 

Philadelphia Eagles fans

Philadelphia Eagles at New Orleans Saints

The Saints are the most popular franchise this year, with 32% of people rating them as their first or second choice to win the Super Bowl. Philly is reasonably well-liked as well, so only 56% of raters pulled for the Saints over the Eagles, a 12-percentage point spread. 

Tom Brady

Los Angeles Chargers at New England Patriots

A full 41% of respondents placed the New England Patriots as their last- or second-to-last choice to win the Super Bowl. The Chargers are the overwhelming preference to win this game: 59% of respondents ranked them higher than New England in their ranking for teams they wanted to win the Super Bowl, an 18 percentage point spread that is unmatched in any other game this weekend.

SurveyMonkey Audience polls from a national sample balanced by census data of age and gender. Respondents are incentivized to complete surveys through charitable contributions. Generally speaking, digital polling tends to skew toward people with access to the internet. SurveyMonkey Audience doesn't try to weight its sample based on race or income. Total 1,116 respondents, a margin of error plus or minus 3.09 percentage points with 95% confidence level.

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NOW WATCH: 7 science-backed ways to a happier and healthier 2019 that you can do the first week of the new year

16 ways to go on a digital cleanse if you use Google products religiously (GOOG, GOOGL)

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  • If your new year's resolution was "spend less time on my phone," it can already feel challenging to stick to it.
  • Google has some built-in tools to help you relax and de-stress, or use less technology altogether.
  • There are 16 hidden features inside Google's most popular products to help you combat your tech addiction.

Now that the new year is here, many of us are trying to form new habits, like eating healthier and exercising more.

But if your resolution is to spend less time staring at screens or using your phone, it can be difficult.

How do we change years of habits in a few weeks?

Well, you don't have to do it alone.

Most of us use at least one Google product regularly, whether that's Google Maps, YouTube, Gmail, or even an Android phone or a Pixel. Built into those tools are features to help you wind down and de-stress, or take a break from technology altogether.

So if you're one of the many whose resolution was "spend less time on my phone," here are some easy ways to stick to it, thanks to Google.

SEE ALSO: 11 tips and tricks to get the most out of your new Wear OS smartwatch

If you have an Android phone ...

  • If you're an Android user — if you have a Samsung phone, LG, OnePlus, or virtually any smartphone that's not an iPhone — there's a digital well-being dashboard on your device (as long as it's running Android 9 Pie). The dashboard will give you a picture of how you use each app on your phone daily — as in, how many times you unlock it, how many minutes you've spent staring at it, and even which apps are taking up the largest percentage of your time online.
  • Once you figure out which apps you use way too much, you can use the app timer to limit how much time you spend on an app each day. When that limit is reached, your device will pause that app for the rest of the day.
  • There's also a wind-down feature in Android 9 Pie that will automatically switch on Do Not Disturb and fade your device's screen to grayscale once it's bedtime.

If you're an iPhone user, don't worry — iOS 12 includes a few similar features.



If you watch a lot of YouTube videos ...

  • If you spend a lot of time on YouTube, you know how easy it can be to get sucked in to watching video after video. But hidden inside YouTube's mobile app is a time-watched profile, which lets you know how much time you spend inside the app along with a daily average. To find this feature, tap on your account inside the mobile app.
  • The app also includes the ability to set goals for how much you want to watch in a given day. Once you set a goal, YouTube's take a break reminder will pop up. It forces the video to pause at intervals, which you can set yourself. To turn this feature on, tap your account icon inside the mobile app.
  • You can set quiet hours for the YouTube app as well, which will silence notifications from the app during your customizable quiet hours.


If you own a Google Home ...

  • With Google Home, you can set up bedtime routines to help you wind down at night. If you say a voice command like "Good night" or "Bedtime," Google Assistant will run your routine, which could include anything from turning off the lights to playing sleep sounds as you fall asleep.
  • You can also say, "Hey, Google, turn on Do Not Disturb," which will silence all notifications on both your Google Home devices and your Pixel phone.
  • The downtime feature on Google Home also lets you set up a customizable schedule for your device that allows you to take regular breaks.


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The best lifestyle tech we saw at CES 2019

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savvy electric mirror ces 2019

  • Business Insider scoured the 2019 Consumer Electronics Show in Las Vegas to find the very best cutting-edge tech.
  • The best lifestyle tech we saw at CES 2019 had to be Electric Mirror's Savvy Smart Mirror, a gorgeous mirror that can also display information, run apps, play music and videos, and much more. 
  • While it's targeted towards hotels, the Savvy Smart Mirror has great potential to enhance any kind of lifestyle.

LAS VEGAS - Mirrors are perhaps the most underrated part of any home. We use them all the time, primarily as feedback mechanisms: to know if we've done a good job brushing our teeth, or brushing our hair, or picking our outfit for the day.

ces 2019 graphicThat's why Electric Mirror had the best lifestyle tech we saw at CES 2019, with its Savvy Smart Mirror — a device that improves upon one of the most useful items we keep in our homes.

The Savvy Smart Mirror has the mirror aspect down, but it just looks futuristic. Being able to see important information like the weather, or the news — stuff you might want to see before leaving in the morning, or sleeping at night — is not only useful, it's pretty cool.

Since it runs on Android (albeit an older version: 7.1 "Nougat"), the Smart Mirror can also run full apps, like Pandora for music. It's a mirror, but it's also a massive touchscreen. And down the line, we could see it getting even better with more smart-home controls and mirror-specific applications, to take advantage of the unique form factor.

The Savvy Smart Mirror is available in 10-inch and 22-inch sizes — on the showroom floor at CES, we saw two 22-inch panels working next to each other, which we could imagine in a large home or even a hotel. Given how much we all rely on mirrors, we could see an interactive mirror having great potential for an improved lifestyle.

What it is: An interactive mirror that shows you information.

Who makes it: Electric Mirror, Inc., based in Everett, Washington.

Why it's the best: Mirrors are essential to any lifestyle. They tell us how we look, and how we present ourselves, but the Savvy Smart Mirror can tell you even more than that — it can tell you the weather, or the news, or tell you about interesting attractions nearby, or let you control the lights in your room. It's equally appealing to businesses and consumers, and it could have a big impact on not only lifestyle, but happiness. 

Where and when you can get it: It's currently available through Electric Mirror's website.

How much it will cost: Electric Mirror will give you a quote based on your specific needs and setup.

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NOW WATCH: British Airways has a $13 million flight simulator that taught us how to take off, fly, and land an airplane

Kevin Hart's new movie 'The Upside' exceeded expectations and dethroned 'Aquaman' from top of the box office

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the upside STX

  • The Kevin Hart-Bryan Cranston dramedy "The Upside" won the domestic weekend box office, taking in an estimated $19.6 million.
  • That knocks "Aquaman" from the top spot after being there for three-straight weekends.
  • "The Upside" had an impressive win, exceeding box office projections that had the movie opening around $10 million-$15 million.
  • The movie was originally to be released by The Weinstein Company before the sexual misconduct allegations against Harvey Weinstein crippled the company. Lantern Entertainment took over the title when the company bought remaining Weinstein Company assets in a bankruptcy auction in July 2018.
  • STXfilms was brought on to release the movie, it marks the first box office win for the company since it launched in 2014.
  • "Aquaman" has now earned over $1 billion at the global box office, marking the first DC Extended Universe title to hit that milestone.

"Aquaman" has finally been taken down from the number one spot at the domestic box office after being perched there for three straight weeks, and the movie that did it was the unlikely movie to pull it off.

STXfilms' dramedy "The Upside"— starring Bryan Cranston as a paralyzed billionaire who hires a recently paroled convict, played by Kevin Hart — won the weekend box office with an estimated $19.6 million.

It's not only a remarkable feat that a $37.5 million-budgeted character study took down "Aquaman," the biggest movie in the world since the holidays. "The Upside" faced tough odds of even making it to screens.

At one time "The Upside" was part of the upcoming slate for The Weinstein Company, the now defunct production and distribution company of Harvey and Bob Weinstein. Following the numerous sexual misconduct allegations against Harvey Weinstein that forced him out of Hollywood and left The Weinstein Company and its movies in question, Lantern Entertainment purchased the remaining assets of the company in a bankruptcy auction in July 2018.

Lantern brought on STX to release "The Upside," which then worked with its director Neil Burger to recut the movie from an R-rated title to a more audience-friendly PG-13 version before its release. 

Despite sitting on the shelf since being shot in the beginning of 2017, Kevin Hart's Oscar host controversy that surrounded his promotion of the movie, and the movie only having a 40% Rotten Tomatoes score, "The Upside" exceeded industry projections.

Projected to only open around $10 million-$15 million, the movie's $19.6 million take showed that audiences were ready for a change after weeks of seeing the DC Comics superhero, and it's evident Hart didn't lose his huge fanbase despite backlash from his past anti-gay jokes.

Read more: The 43 biggest movies coming out in 2019, which could propel the box office to another record-breaking year

It's a huge win for STX, as this marks the first box office win for the company since it launched in 2014.

But don't feel bad for "Aquaman." The latest DC Comics title from Warner Bros. succeeded beyond any DC Extended Universe release to date, hitting the $1 billion milestone at the global box office. The movie hit the figure on Sunday following a $17.2 million take over the weekend putting its domestic total at $287.8 million.

SEE ALSO: The 31 best movies you can watch on Amazon's new free streaming channel, IMDb Freedive

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NOW WATCH: A drag ballet troupe has been performing around the world for nearly 50 years

AI 101: How learning computers are becoming smarter

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artificial intelligence social network eter9

Many companies use the term artificial intelligence, or AI, as a way to generate excitement for their products and to present themselves as on the cutting edge of tech development.

But what exactly is artificial intelligence? What does it involve? And how will it help the development of future generations?

Find out the answers to these questions and more in AI 101, a brand new FREE report from Business Insider Intelligence, Business Insider's premium research service, that describes how AI works and looks at its present and potential future applications.

To get your copy of the FREE slide deck, simply click here.

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Here's how Julián Castro came to be a 2020 presidential contender and what might be next

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julian castro

  • Julián Castro, former Housing and Urban Development secretary under President Barack Obama, has announced his bid for the presidency. 
  • Castro has a track record that includes revolutionary early childhood education programs while mayor, and controversy around handling of mortgage sales during his tenure at HUD. 
  • Based on his announcement, Castro plans to use his experience in local government to tout community-minded policies

Julián Castro, former Housing and Urban Development secretary, has joined the race for the 2020 Election. 

Speaking to a crowd in his hometown of San Antonio, Texas, on Saturday, Castro touted his commitment to policies that included early childhood education, accessible college alternatives, universal healthcare, and criminal-justice reform.

See the policies with roots in Castro's personal and professional past that he's cast as key to his campaign:

SEE ALSO: Julián Castro, former Housing and Urban Development secretary under Obama, announces 2020 presidential bid

DON'T MISS: Democratic contenders for the 2020 presidential nomination are turning to Instagram Live as a secret weapon

Castro and his twin brother, Joaquín, who is a US representative that heads the Congressional Hispanic Caucus, were raised in San Antonio, Texas by their activist mother, Rosie.

Source: Business Insider



Both brothers went to Stanford University, where Julián credited affirmative action for his acceptance, before attending Harvard Law. After finishing his degree at Harvard, Julián ran for San Antonio City Council, which he won in 2001.

Source: The New York Times



Castro has been a longtime support of LGBTQ rights. He became the first San Antonio mayor to serve as the grand marshal of the city's Pride Parade in 2009 and signed the "Mayors for the Freedom to Marry" petition for same-sex marriage equality in 2012.

Source: Politico



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Tom Brady sacrificed at least $60 million in his career with discounted contracts for the Patriots

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tom brady

  • Tom Brady has made $197 million over the course of his career, but he could have made more.
  • Brady has frequently taken contract extensions and restructured his deals to help the New England Patriots address other spots on the roster, giving up at least $60 million over the course of his career.
  • We conservatively calculated what Brady might have earned in his career if he had signed a new deal equal to the going rate for top quarterback contracts throughout his career.
  • The conservative estimate put his contract discounts at $60 million, but could have been closer to $100 million.


The New England Patriots have ruled the NFL for two decades in a way no other team in league history ever has.

A big part of that has been finding a legendary quarterback in Tom Brady, who not only has dominated on the field but has sacrificed to put his team in a good position.

Brady has made plenty of money in his NFL career — about $197 million — but what if he had not taken less or restructured contracts over the course of his career to help the Patriots out? Brady would be a richer man, and perhaps the highest-paid player in NFL history.

Read more:The 29 NFL players who have made at least $100 million in their careers

If Brady consistently signed deals equal to those of the biggest quarterback contracts, we found he could have made $257.9 million to this date. That is about $60 million more than his actual earnings, and approximately $9 million more than Peyton Manning made in his career, the most in NFL history (you can see how we reached this number below).

Tom Bradys actual vs potential career earnings

Measuring such a thing is not an exact science. In the NFL, even the best and highest-paid players rarely see the end of a contract. In Brady and the Patriots' case, they have frequently adjusted his deals to lower his base salary and cap hits to address roster needs while giving him a bigger signing bonus and money upfront.

To project Brady's non-discounted career earnings, we kept his rookie deal and first extension the same. In 2002, Brady signed a four-year, $28 million contract. His next extension came in 2005. By this point, he had won three Super Bowls and was a 2-time Super Bowl MVP. It is safe to assume that by 2005, he could have started commanding top contracts.

We imagined a scenario where Brady signed new deals in 2005, 2009, 2013, and 2017 that were the equivalent of the going rate for the top quarterback at the time. In each of those four years, we gave Brady a new contract equal to that of the biggest contracts for veteran quarterbacks that had been signed before that season or the previous season. We also imagined that Brady only played four seasons under each contract and then signed a new deal.

Here are the contracts we used:

  • 2005: Peyton Manning — 7 years, $99.2 million
  • 2009: Eli Manning — 6 years, $99.8 million
  • 2013: Drew Brees — 5 years, $100 million
  • 2017: Ben Roethlisberger — 4 years, $87.4 million

An important note: In 2017, Matthew Stafford signed the largest quarterback deal at five years, $135 million. However, with Brady turning 40 that season, we hedged, imagining the Patriots exercising caution and not committing such a number to a player entering his 40s.

Again, that's a conservative estimate. If we were to use Stafford's $135 million contract in 2017, Brady would have given up something closer to $76 million to this point in his career.

One could also argue that Brady could demand better than the top quarterback deals in any given year. A more aggressive estimate would suggest that Brady has sacrificed something closer to $100 million.

Of course, it's possible that if Brady took a max contract every chance he could, his legacy and the Patriots' might be different. In 2007, Brady restructured his deal to make room for Randy Moss. In recent years, he has taken money upfront so the Patriots could re-sign key free agents. Perhaps if Brady had not restructured or agreed to new deals, the Patriots would not have been as good, taking some of the luster away from both parties.

Brady has said he wants to play until he's 45, meaning he has a few more opportunities to still cash in. But at the moment, the best quarterback in NFL history won't go down as the highest-paid.

Jenny Cheng contributed to this report.

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NOW WATCH: I went on Beyoncé's 22-day diet — and I lost 15 pounds

The woman who gave birth in a vegetative state has given a face to an issue that happens with disturbing frequency

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Phoenix Hacienda HealthCare nursing home 2x1

  • The sexual assault investigation into a woman who gave birth in a vegetative state in Arizona is highlighting a bigger issue of institutional abuse.
  • Experts say such sexual abuse of the disabled is shockingly common, and that more needs to be done to ensure America's most vulnerable do not continue to become victims.
  • Meanwhile, medical studies show that the woman may have been more aware than her vegetative state suggests — meaning it's possible she could have felt the assault but was physically unable to stop it.

The story of a 29-year-old woman who gave birth at a care facility in Arizona last month, despite having been in a vegetative state for more than a decade, has shocked the nation and prompted a sexual assault investigation.

And experts say such abuse is not rare and is an oft-ignored example of the disturbingly high rates of abuse among America's most vulnerable.

Medical studies add another layer of terror to the case, suggesting that the victim may have been more aware than her vegetative state suggests — meaning she may have felt the assault and could even know the identity of her attacker.

The woman is recovering in a local hospital, and the baby boy is healthy.

Phoenix Police are now investigating the incident as a possible rape, and have obtained search warrants to collect DNA from all of the male staffers to see if any of them are the father.

Read more: Police to take DNA from every male caregiver who had access to the woman who gave birth after 14 years in a vegetative state

hacienda healthcare

This isn't the first case like this

Experts say the vegetative patient's pregnancy is not a surprise for people who study these institutions.

Several similar cases have been documented in the past 25 years. Take the Rochester, New York woman who gave birth to a baby boy in 1996, despite having been in a coma-like state since a 1985 car crash. Two years later, a woman in Massachusetts, who had been in a coma for five years, gave birth to a baby girl. One of the most recent cases happened in 2015, in Argentina, where a woman who had been in a coma for a year became pregnant.

Statistics back up the fact that institutional abuse is a systemic problem at care facilities.

Several studies have shown that women with disabilities in particular are at an increased risk of being the victims of sexual assault. One 2006 study found that women with disabilities are four times more likely to be sexual assaulted as abled women are.

"There are statistics that even suggest that if a woman has a disability ... she will be abused in some form or fashion,"Sara Plummer, an assistant professor at the Rutgers University School of Social Work, told INSIDER. "So that's 100% — whether that be sexual abuse or physical abuse or emotional abuse or financial abuse."

She says what's disturbing about the case is that the abuse likely wouldn't have been discovered if the woman didn't get pregnant.

It should also be mentioned that the victim in this case was Native American, another population that reports extremely high rates of sexual assault. According to a 2016 report from the National Institute of Justice, more than four in five American Indian and Alaska Native women have experienced violence in their lifetime — including 56% who have specifically reported being sexual assaulted.

Despite abuse of people with disabilities being such a widespread problem, Plummer said there isn't much research into the issue.

"No one really wants to talk about it, because it's really awful. And I've been talking about it for 20 years," she said.

Hacienda HealthCare

Who could have done it?

Investigators in Arizona appear to be zeroing in on the possibility that someone who works at the facility got the patient pregnant.

When it comes to sexual abuse, Plummer says that it is often the people who work with the disabled who commit these types of crimes. Family members, on the other hand, are much more likely to abuse a disabled relative financially, physically, or emotionally, she said.

But Pamela Teaster, director of Virginia Tech University's Center of Gerontology, who has also studied institutional abuse, said investigators shouldn't rule out the possibility that it wasn't a staff member.

Teaster says she once conducted a study that looked into the abuse of elderly people in nursing homes and it found that the staff "were actually less likely to do the abusing."

"It was the [other] residents — it was the van driver, it was when ... somebody went home on a weekend with a family member. It happened then," she said.

cops outside hacienda healthcare

The birth raises questions about care levels in these facilities

Both Teaster and Plummer were suspicious of reports that say the staff had no idea the patient was pregnant until she went into labor. Teaster said "it doesn't pass the sniff test."

"I'm confident that people didn't know, but somebody knew. Something is amiss there," she said.

If no one truly did know that the woman was pregnant, Plummer said it's indicative of the kind of care she was receiving.

"It seems off that all of a sudden they are surprised that she is giving birth, which says that the level of care that this patient was receiving was really the bare minimum," Plummer said.

INSIDER uncovered at least two other disturbing incidents from the facility's past. In 2017, Hacienda was cited when a female nurse walked in on a male patient bathing, and in 2013, a staffer was fired for making inappropriate sexual comments about several patients.

Teaster and Plummer say these kind of incidents are common at such facilities because the jobs are hard to fill. Teaster said several states have also tried to make it legal to hire ex-felons for these jobs.

And like other kinds of abuse, some people out there specifically work at these facilities to target vulnerable people.

Plummer said these predators look for places where they know "individuals are going to be vulnerable."

The issue with these care facilities, Plummer said, is that administrators rarely report such abusers to the police because they're worried about the negative attention the business will get.

"The problem is that they don't want to highlight it because then nobody else would put their family there and they won't make money. So they quietly dismiss the person and then that person goes on to abuse other individuals at a new setting," Plummer said. "The patient is not the priority, unfortunately."

But predators aren't the only issue. Overworked and under-trained staff can also hurt patients, Plummer said.

"If you let somebody sit in their diaper for five hours, is that abuse? I would say it is because it’s neglect," Plummer said. "But these individuals aren't taught well enough to understand what these kinds of things are that they should avoid. They're not trained."

Another issue that Teaster pointed out is that some of these workers don't see the patients as equals.

"There is a population of people who don't respect the dignity of people for whom they see as less than human," she said.

Teaster said these kind of abuses can happen "at any kind of facility," no matter how well-funded they are.

Plummer agrees.

"Having affluence will not protect a person with disabilities, especially if they are particularly vulnerable," she said.

This means that people who have a disabled loved one should be careful if they are looking to place them in an institution, Plummer warned.

"I would be very hesitant to put somebody into an institution unless I was very close to that institution and I visited on a regular basis, because there are so many people coming in and out of the room and taking care of my loved one," she said. "I want to know that they're safe and I cannot assume and I cannot rely on the fact that the people that work there have my loved one's best interest at heart."

former hacienda healthcare caregiver

Preventing future abuse

A first step for making these facilities safer for patients is to focus on the staff, adding training and increasing pay so "that there's incentive to do your job and to do it well," Plummer said.

She also recommended a database be started to track employees who have been fired for mistreating patients, so they can't simply move to a new facility to start abusing all over again.

She said that if the person who assaulted the Arizona patient isn't caught, it's likely that they're a worker who's already moved on to another facility.

Teaster mentions increasing the ratio of staff to residents and starting at a young age to teach kids that people with disabilities should be respected.

Both Teaster and Plummer say there needs to be more oversight at these centers.

"People need advocacy if they are going to be in a facility," Teaster said. "They need advocates, they need people who come and go, who watch for them, because the majority, many of them, are understaffed and overburdened. And when you're understaffed and overburdened, care and monitoring are not optimal."

former hacienda healthcare manager

What is a vegetative state?

Since the story broke, many have confused a vegetative state with being in a coma. They are not the same thing, University of Washington neurologist Dr. Claire Creutzfeldt told INSIDER.

A coma is a period of unconsciousness and unresponsiveness that a person enters into immediately after sustaining a serious brain injury. Eventually, this person will either die, gain consciousness again, or transition into a persistent vegetative state (PVS). Some people may eventually regain consciousness, but that chance deteriorates over time, according to the Brain Foundation.

PVS is different from being in a coma in that a person may open their eyes or respond to some triggers. But there is still no thought going on in their head and they should not feel pain, Creutzfeldt says.

Read more:A woman in a nursing home gave birth while in a vegetative state. Here's what to know about the condition.

Creutzfeldt said someone in a vegetative state can improve and enter into a "minimally conscious state." The issue here is that it's sometimes hard to figure out whether someone is in a PVS or has regained some consciousness, especially if they still have no control over their movement.

In August, the American Academy of Neurology released a new set of guidelines for how to treat people in a PVS, after multiple studies found that about 40% of patients are misdiagnosed as vegetative when they actually have some cognitive function.

One of recent study from 2014 had 13 patients diagnosed as vegetative take a special MRI that created an image of their brain function when responding to questions. These scans were compared with the brain images of healthy individuals. When the vegetative patients were asked to visualize playing tennis, four of the patients' brains lit up in a way that was similar to the healthy individuals.

That adds another layer to the case. If true for this patient, it means that she may have felt the assault and even know who her attacker is.

But there's almost no chance that she will one day regain consciousness and be able to identify her attacker. Creutzfeldt says the chances of regaining consciousness after being in a vegetative or minimally-conscious state for more than a decade are very slim.

Join the conversation about this story »

NOW WATCH: 7 science-backed ways to a happier and healthier 2019 that you can do the first week of the new year

The three types of Amazon buyers — and how other e-tailers can lure them away (AMZN)

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Keep your friends close and your enemies closer. That’s the strategy e-tailers will have to adopt if they want to compete with Amazon. To fight back against the e-commerce giant’s expanding dominance, other online retailers must understand exactly why and how customers are buying on Amazon — and which aspects of the Amazon shopping experience they can incorporate into their own strategic frameworks to win back customers.

Why Amazon First

Business Insider Intelligence, Business Insider’s premium research service, has obtained exclusive survey data to give e-tailers the tools to figure out how to do just that with its latest Enterprise Edge Report: The Amazon Commerce Competitive Edge Report.

Enterprise Edge Reports are the very best research Business Insider Intelligence has to offer in terms of actionable recommendations and proprietary data, and they are only available to Enterprise clients.

Business Insider Intelligence fielded the Amazon study to members of its proprietary panel in March 2018, reaching over 1,000 US consumers – primarily hand-picked digital professionals and early-adopters – to gather their insights on Amazon’s role in the online shopping experience.

In full, the study:

  • Uses exclusive survey data to analyze the factors behind Amazon’s success with consumers.
  • Segments three types of Amazon customers that e-tailers should be targeting.
  • Shares strategies on how e-tailers can attract shoppers at key moments.

First, why is Amazon so popular?

Amazon is ubiquitous. In fact, a whopping 94% of those surveyed said they’d made a purchase on the site in the last twelve months. And of those who did, the vast majority believed Amazon’s customer experience was simply better than its leading competitors’ — specifically eBay, Walmart, Best Buy, and Target.

The biggest contributor to Amazon’s superior experience? Free shipping, of course. According to Amazon’s 2017 annual report, the company actually spent $21.7 billion last year covering customers’ shipping costs, a number that’s been compounding over the past few years.

Not only is free shipping included for all Prime members as part of their subscriptions but, of all e-tailers listed in the survey, Amazon also offers the lowest minimum order value for non-subscription members to qualify for the perk (just $25). The pervasiveness of free (and fast) shipping is steadily heightening customer expectations for the online shopping experience — and forcing competitors to offer similar programs and benefits.

Who exactly is shopping on Amazon?

The survey results showed that across generations for a large minority of respondents, Amazon is a standard part of their typical shopping process. Nearly a third (32%) of respondents said they begin their online shopping process on Amazon. Of those who do start their journeys elsewhere, 100% ended up purchasing something from Amazon at some point over the last 12 months.

Based on the trends in responses, Business Insider Intelligence segmented out three different types of Amazon shoppers, each with unique implications for how competitors could evolve their strategies:

  • Amazon loyalists: This group of consumers is most committed to shopping on Amazon. E-tailers must understand what has made Amazon their default experience — and how they could be pried away.
  • Comparison shoppers: This consumer segment looks at other sites before ultimately completing a purchase with Amazon, which could allow e-tailers to find success at the bottom of the purchase funnel. E-tailers should focus on what they can do more of to steal sales away at the end of the purchasing process.
  • Open-search shoppers: These consumers start their online product search away from Amazon, often with specific reasons including what they’re looking for and why they’re not looking on Amazon. Other e-tailers have the opportunity to attract these shoppers from the beginning of the purchase funnel — keeping them from ever venturing to Amazon.

Want to learn more?

Business Insider Intelligence has compiled the complete survey findings into the four-part Amazon Commerce Competitive Edge Report, which dives deeper into each of these consumer segments to give e-tailers an intricate understanding of Amazon’s role in their purchasing processes.

The report presents actionable strategies for retail strategists and executives to zero in on three individual consumer segments at critical shopping moments, and empower them to win sales in an Amazon-dominated world.

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Republican lawmakers say Trump isn't backing down on the longest shutdown, instead pointing finger at Democrats

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Sen. Lindsey Graham.

  • Top Republican lawmakers created an image of an unwavering Trump in comments over multiple television appearances Sunday morning amid a record-breaking government shutdown.
  • Sen. Lindsey Graham lead the charge, saying previously proposed deals to fund the wall were unacceptable, and Trump was "not going to give in."
  • House Minority Whip Rep. Steve Scalise criticized Democratic leadership, saying he hadn't seen any recent counter-offers to Trump's plans that would re-open the government.
  • The comments come as Trump has issued near-daily calls for further negotiations with Democratic leadership, despite multiple meetings throughout the shutdown.

Top Republican lawmakers have doubled down on President Donald Trump's demands for a border wall and decision to enact a partial government shutdown until a deal is reached.

The central issue in the record-breaking shutdown is Trump's demands for $5 billion for the construction of a wall along the southern border. The demand has caused congressional gridlock, which gave way to the longest shutdown in American history.

Sen. Lindsey Graham said on "Fox News Sunday" that Trump is "not going to give in," because Democrats had not proposed any appropriate alternative deals.

Graham, who has said he would support Trump declaring a national emergency to help fund the wall, criticized Democrats who have condemned Trump's proposed wall but previously voted in favor of constructing barriers along the southern border.

"It really does perplex me how you expect this to end when you tell the president of the United States, 'you get $1 for a wall when in the past Democrats have appropriated billions for the wall,'" Graham said.

Democrats have agreed to a budget bill that would secure funds for border security. They rejected the notion of providing $5.7 billion to fund Trump's proposed wall.

According to Govtrack, 59% of Senate Democrats (including Hillary Clinton and Chuck Schumer) voted for the Secure Fence Act of 2006, which allowed fencing to be built along much of the US-Mexico border. In the House, however, only 31% of Democrats voted for the bill. Rep. Nancy Pelosi voted against it.

Graham's statement harkens back to joking comments from Speaker Nancy Pelosi earlier this month, when she said Democrats would not agree to a border wall but that she would agree to allow $1 for it.

"A dollar?" Pelosi said when asked if it was possible she would accept $1 as the wall's funding. "A dollar. One dollar, yeah, one dollar."

"What’s he supposed to do, just give in?" Graham added. "He’s not going to give in."

Graham tweeted last week that Trump should use his emergency powers to force the wall's construction. Trump has floated the idea of declaring a national emergency, but drew widespread criticism.

House Minority Whip Rep. Steve Scalise said he knew of "many times" where Trump was "willing to negotiate" on not only the "definition of a wall" but also "how much it would cost." However, Durbin said, neither Pelosi nor Sen. Chuck Schumer have "put a counter offer on the table"

Scalise added that Trump wants congressional lawmakers to resolve the gridlock, though he has floated the idea of declaring a national emergency to force a solution.

"Clearly the president’s got authority under law but he's said he doesn't want it to come to that," Scalise said. "He wants Congress to solve this problem. Congress needs to solve this problem."

Scalise's comments came just before Trump tweeted he was "in the White House, waiting" as Democrats "are having fun and not even talking!"

Schumer said last week his meeting with Pelosi and Trump ended abruptly when they said they wouldn't support the wall and Trump "just got up and walked out."Schumer and Pelosi have reportedly taken the position that no funding can be allocated for the wall.

Sen. Ron Johnson said on CNN's "State of the Union" that the next steps to any possible negotiation were not easily predicted, because Trump is "not a traditional president," and his "unorthodox" negotiations with other lawmakers haven't gone as planned. 

Though Johnson said he was pushing for the wall to be built, he hopes Trump will refrain from declaring a national emergency, which would likely set off a tangle of legal challenges.

"If we do that, it's going to go to court and the wall won't get built," Johnson said. "I want to see this wall get built. I want to keep pressure on Democrats to come to the negotiating table in good faith and fund what they have supported in the past."

Sen. Dick Durbin, a high-ranking Democrat from Illinois, pointed to Republican lawmakers as the most probable solution to gridlock. Durbin said on ABC's "This Week" that "one phone call" to Trump from Majority Leader Sen. Mitch McConnell could set off discussions to re-open the government.

The shutdown over a project that originated in Trump's 2016 campaign has forced 800,000 federal workers and millions of federal contract employees to go without pay for three weeks, and disrupted government services across the country.

SEE ALSO: Air traffic controllers haven't been paid since the government shutdown began, and now their union is suing the federal government

DON'T MISS: In a call to Jeanine Pirro, Trump dodged a question on whether or not he had ever worked for Russia

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NOW WATCH: MSNBC host Chris Hayes thinks President Trump's stance on China is 'not at all crazy'

After 12 years of resisting, I finally bought an SUV — and I can't believe I ever survived suburbia without it

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julia tell honda crv

  • Small cars have advantages in cities, but in the suburbs, I've found that they aren't quite as common or useful as larger vehicles — SUVs, in particular.
  • An ugly-colored SUV is now my suburban camouflage, allowing me to see eye-to-eye with other drivers while disappearing into the background.
  • Here's why I finally decided to buy an SUV after 12 years of resisting it.

 

I like small cars. There's a huge advantage to a small car in a city with tight parking. After living in San Francisco for years, and then in Brooklyn, I could squeeze my little hatchback into the tiniest of spaces.

I was used to driving a car with a short nose and a compact derrière, and I hated it when I rented a car and got a big sedan or SUV. I was always afraid of hitting things because I wasn't used to the length and width of the vehicle. I was a small-car gal.

But after moving to suburban New Jersey and spending years navigating the area with smaller cars, I decided I needed to move up to an SUV— the Honda CR-V XE — and I'm glad that I did. Here's why.

SEE ALSO: 6 things people who are good with money always splurge on

Driving small cars in the suburbs presented a host of issues.

I moved to the suburbs of Princeton, New Jersey, 14 years ago with my little hatchback. I got no respect on the roads as zippy sports cars zoomed past me and ladies in SUVs seemed to want to drive right over me. The worst was in the Whole Foods parking lot.

For some reason, this lot seems to be completely populated with the largest SUVs. Skinny moms in the latest workout gear would zoom in and park all while talking on the phone and handing a cookie to the toddler in the backseat.

They had no time to notice anyone beneath them in a small car. I can't count the number of times I was nearly run over by one of these SUVs speeding into a three-point turn to grab that good parking spot.



I moved on to two cars that weren't quite big enough.

About three years into my suburban existence, I graduated to a mini station wagon — a Volvo V50 — which seemed more like a family car, though it still had my small-car aesthetic.

Somehow, I thought, a wagon would help me blend in with the strip-mall, soccer mom crowd. Nope. I was still completely invisible, like a bug to be squashed on the roadway by the monster machines of everyday life.

A couple years later, an upgrade to a sizeable Volkswagen Passat sedan helped a little, but I was still the odd-mom out.



Finally, I settled on a reliable SUV.

When I set out to buy a new car two years ago, I settled on a Honda CR-V as my model of choice. It had good ratings, it was reliable, and it was reasonably priced. It had plenty of legroom in the backseat, and it was big but not huge.

The gas mileage was as good as my smaller cars, but the pickup is sluggish. Don't get me wrong; it wasn't minivan sluggish. But suburban driving involves lots of stop lights and turns, so you can't go that fast anyway.



See the rest of the story at Business Insider

These are the top five trends shaping the future of digital health

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Digital Health

The healthcare industry is in a state of disruption. Digital solutions are becoming a necessary part of the new global standard of care for patients and regulation is being fast-tracked to catch up to digital health innovation.

These rapid changes will have ripple effects across the entire healthcare system, impacting incumbents and new entrants alike.

Based on our ongoing analysis, understanding of industry trends, and conversations with industry executives, Business Insider Intelligence, Business Insider’s premium research service, has put together The Top Five Trends Shaping The Future of Digital Health.

To get your copy of this free report, click here.

Join the conversation about this story »

NASA's deep-space nuclear-power crisis may soon end, thanks to a clever new robot in Tennessee

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plutonium 238 nasa department energy pu-238 pu238

  • NASA relies on plutonium-238 (Pu-238), a human-made radioactive element, to power its longest-operating and farthest-flying spacecraft.
  • Nearly all Pu-238 was made during the Cold War, and supplies are running low. The shortage threatens to limit deep-space exploration.
  • The Department of Energy is now making new Pu-238 and recently achieved an eight-fold increase in production with a new robot.
  • Oak Ridge National Laboratory says its robot is "the next key step" in making enough plutonium to perpetually meet the needs of NASA.

The US government says a new robot is poised to help it create a reliable, long-term supply chain of plutonium-238 (Pu-238): a radioactive material NASA requires to explore deep space.

NASA uses Pu-238 to power its most epic space missions— among them New Horizons (now beyond Pluto), the Voyagers (now in interstellar space), and Cassini (now part of Saturn).

As Pu-238 radioactively decays and generates heat, devices called radioisotope power sources convert some of that energy into electricity. Because Pu-238 takes centuries to cool down, the contraptions can keep a robot humming for decades.

cassini radioisotope power source rps nuclear battery plutonium 238 nasa jpl 7513_97pc1536But Pu-238 is human-made and one of the rarest and most valuable materials on Earth. In fact, the last time anyone manufactured it in earnest was during Cold War-era nuclear weapons production. Today, NASA has perhaps three missions' worth of the stuff left before the supply runs out.

NASA tried to address the shrinking of its supply in the 1990s, but the agency and its partners didn't secure funding to create a new pipeline for Pu-238 until 2012.

That work, which gets about $20 million in funding per year, is finally starting to move from the research phase toward full-scale production. By 2025, the Department of Energy hopes to meet the NASA-mandated need of 3.3 pounds (1,500 grams) per year.

Oak Ridge National Laboratory, which is located in Tennessee and leading the work, says it recently proved there is a way to produce eight times as much Pu-238 as it made just a couple of years ago, thanks to a new automated robot.

"You can't go to Wal-Mart and buy something that will do this," Bob Wham, the Pu-238 supply program manager at Oak Ridge, told Business Insider.

A new recipe for Pu-238 is reborn

high flux isotope reactor core blue cherenkov radiation ornl

Oak Ridge made the first plutonium for NASA in decades in December 2015. It was a small amount — just 1.8 ounces (50 grams)— but it was tangible proof the lab had created a recipe and the tools to get the job done.

"That was huge accomplishment, but just a first big step," Jason Ellis, a spokesperson at Oak Ridge, told Business Insider.

This week, the lab said in a press release that it's ready to push annual production to more than 14 ounces (400 grams) per year, an eight-fold increase.

"This is another big accomplishment and a huge step because we're going to a production scale," Ellis said. "It's a more efficient process."

The old recipe for plutonium-238 doesn't work anymore, says Wham, because "nobody has the huge production reactors that were in use during the Cold War." So he and his colleagues had to come up with a modern and safer recipe.

plutonium pu 238 production neptunium pellet green laser scanning nuclear hot cell oak ridge national laboratory ornl department energy doe

He said a batch of plutonium-238 takes about 28 to 36 months to make from start to finish, and the process requires a starting material called neptunium-237.

The neptunium-237 is pressed into small pellets, slipped inside an aluminum sleeve, and inserted into a special nuclear reactor at Oak Ridge called the High Flux Isotope Reactor. After a few months of bathing in a stream of neutrons from the reactor's core, some of the neptunium-237 is transmuted into plutonium-238. (Plutonium-238 is not used in nuclear weapons cores, though its sister radioisotope plutonium-239 is.)

After the targets cool off in a pool of water for many months, workers dissolve them in acid, chemically separate the plutonium and neptunium, and refine both materials. The purified plutonium is set aside for NASA and the purified neptunium is put back into more targets.

However, the neptunium poses a risk to human workers: A mall fraction decays into a very radioactive substance called protactinium-233. Half of this radioisotope decays every 27 days, releasing powerful gamma rays in the process.

"A tiny bit of that protactinium can go a long way to delivering a lot of dose to workers," Wham said.

This radioactive exposure limits the amount of time a trained worker can make the neptunium-237 targets for reactors, and Wham only has a few workers to use.

What's more, and full-scale production of plutonium-238 for NASA will require making perhaps 20,000 to 25,000 pellets per year. Wham also said the tedious and repetitive process must be done through a protective working unit called a hot cell.

"It would drive me nuts to have to press 20,000 pellets in a year," he said. "It'd drive me cross-eyed crazy."

Heating up production for NASA

To create more than a couple of ounces per year, Wham and his team worked with others within the Energy Department to create an automated machine that fits inside a hot cell.

They made two just in case.

"We don't necessarily need it, but it's a good idea for redundancy," Wham said. "If we have a problem or something fails with the mainline machine, it won't take forever to catch back up."

The robot has a multi-purpose arm that can do repetitive work more quickly and safely than human workers. It picks up a funnel, carries it to a die, pours in a pre-measured amount of neptunium-237 and aluminum, presses the pellet, and loads it into a tray. Workers then pack the pellets into tubes that are inserted into the reactor.

plutonium pu 238 production aluminum tube sleeve robotic arm neptunium pellet nuclear hot cell oak ridge national laboratory ornl department energy doe

Wham's team will have to kick up production about another four-fold to meet its NASA-mandated goal. But he said he's confident the project is on the right path, adding that the pipeline is not working at its fastest — he wants to ensure every step of the process is well-understood before scaling it up.

"There are a lot of requirements to manage a radioactive material and do so in a safe manner," Wham said.

Once Oak Ridge is ready to scale up production, it will have help from Idaho National Laboratory across the country. There, the lab has a facility called the Advanced Test Reactor that is also capable of forging neptunium-237 into plutonium-238.

Read more: NASA could run out of nuclear fuel for deep-space missions within a decade

If push came to shove, Wham thinks the Department of Energy could crank out about 11 pounds (5,000 grams) of plutonium-238 per year — more than three times the amount it's been asked to make.

"I think we could go larger to meet a higher demand for NASA, if they asked for it," Wham added. "Right now we’re fitting in to what they believe their cadence is for nuclear-enabled missions."

SEE ALSO: The 15 most incredible plutonium-powered space missions of all time

DON'T MISS: A forgotten war technology could safely power Earth for millions of years. Here's why we aren't using it.

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NOW WATCH: China made an artificial star that's 6 times as hot as the sun, and it could be the future of energy


MacKenzie Bezos deserves half of Jeff Bezos' fortune because there would be no Amazon without her (AMZN)

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Jeff Bezos

  • Amazon CEO Jeff Bezos created the world's most valuable company during the 25 years he was married to MacKenzie Bezos.
  • The couple, who announced plans for divorce on Wednesday, apparently have no prenuptial agreement and live in a state where assets are split 50-50.
  • MacKenzie was part of Amazon's early team, helping to come up with the name and serving as its first accountant. But there's another reason she deserves half of the $137 billion Amazon fortune.

Jeff Bezos, the world's wealthiest person and the CEO of Amazon, is getting divorced from MacKenzie Bezos, his spouse of 25 years.

Apparently, there was no prenup. And in Washington, where the couple lives, assets acquired during a prenup-less marriage are split 50-50.

If you're married to the world's richest person (Bezos' net worth is $137 billion!) who is entirely self-made, do you deserve to get half?

For MacKenzie Bezos, absolutely. For one simple reason: There would be no Amazon without her.

MacKenzie Tuttle and Jeff Bezos met in 1992 when they both worked for hedge fund D.E. Shaw. MacKenzie graduated from Princeton and became a research associate at the firm where Bezos was a vice president. Her office was next door to his, and three months after they began dating, in 1993, they were married.

While at D.E. Shaw, Bezos came up with the idea for Amazon. MacKenzie was supportive from the beginning, despite the high probability that his venture would fail (after all, almost all startups do).

Brad Stone writes in The Everything Store: "At the time, Bezos was newly married, with a comfortable apartment on the Upper West Side and a well-paying job. While MacKenzie said she would be supportive if he decided to strike out on his own, the decision was not an easy one."

MacKenzie later told CBS: "I'm not a businessperson. So to me, what I'm hearing when he tells me that idea is the passion and the excitement... And to me, you know, watching your spouse, somebody that you love, have an adventure — what is better than that, and being part of that?"

In 1994, at ages 30 and 24, respectively, Jeff and MacKenzie decided to blow up their cushy lives.

They road-tripped across the US in search of a new home and headquarters for Amazon. MacKenzie drove while Bezos punched out a business plan and revenue projections in the passenger seat. After starting in Texas and buying a beat-up car, they wound up in Seattle.

The pair brainstormed the name "Amazon" together after almost choosing a different name: Relentless.com. MacKenzie became Amazon's first accountant, despite being an aspiring novelist.

She did a lot of other grunt work, like most early startup employees do, from driving book orders to the post office to handling the company's bank account and line of credit. She met early Amazon investor John Doerr and partied with the team in Mexico after Amazon's IPO.

But beyond her early role in the company is the significant role any spouse plays in a partner's career.

Both Warren Buffett and Sheryl Sandberg say that the most important career decision you can make is who you marry.

Sure, there's the sacrifice one partner might make to allow the other to pursue a demanding career. But that's not what Buffett was getting at.

"Marry the right person," he said at the 2009 Berkshire Hathaway annual meeting. "I'm serious about that. It will make more difference in your life. It will change your aspirations, all kinds of things."

Would the notion of opening an online bookstore have taken hold of Bezos as forcibly if he hadn't met MacKenzie? Would he have executed on that vision in the same way, hired the same people and taken the same kinds of risks with a different partner?

These are impossible questions to answer. But it's not outrageous to suggest that a person's motivations, attitudes, and goals are influenced by the most important person in their life.

Regardless of whether a spouse is listed as a partner on a business masthead, many couples operate as a team focused on a grand, overarching enterprise and work in tandem to achieve common goals. That's part of the reason many state laws recognize the concept of community property.

Buffett has said that without his first wife, Susie, who died in 2004, he would not have built his fortune.

"What happened with me would not have happened without her," he said in a 2017 HBO documentary.

What happened to Bezos would not have happened without MacKenzie.

SEE ALSO: Jeff Bezos' divorce could soon make MacKenzie Bezos one of Amazon's biggest shareholders

Join the conversation about this story »

NOW WATCH: Jeff Bezos is worth over $100 billion — here's how the world's richest man makes and spends his money

Baby boomers share nearly 7 times as many 'fake news' articles on Facebook as adults under 30, new study finds

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Fake News

  • A new study by researchers at Princeton and New York University found that people over 65 years old were far more likely to share intentionally false or misleading information on Facebook than all other adults.
  • Researchers looked at Facebook posts leading up to the 2016 presidential election and after, checking them for popular news domains known for spreading disinformation.
  • The study did find, however, that the practice of sharing so-called fake news was fairly rare in general.

A recently published study found that Facebook users over 65 years old were far more likely than other adults to share disinformation on social media.

Researchers at both Princeton and New York University concluded that though the practice of spreading so-called fake news was rare overall, a person's likelihood of sharing it correlated more strongly with age than it did education, sex, or political views.

"No other demographic characteristic seems to have a consistent effect on sharing fake news, making our age finding that much more notable," wrote the authors of the study, which was published in Science Advances on Thursday.

Researchers commissioned an online sample of 3,500 people — not all of them Facebook users — with the goal of seeing which characteristics were associated with sharing disinformation on Facebook around the November 2016 US elections.

The researchers defined fake news as "knowingly false or misleading content created largely for the purpose of generating ad revenue." While that aligns with the original meaning of the phrase that sprang up ahead of the 2016 elections, President Donald Trump has more often used it to refer to reputable news organizations he doesn't like.

Of those who said they used Facebook, only 49% agreed to share any profile data. Of those users, people older than 65 captured the researchers' attention.

Eleven percent of users older than 65 shared an article consistent with the study's definition of fake news. Just 3% of users ages 18 to 29 did the same. The study drew its list of "fake news domains" from a list assembled by the journalist Craig Silverman of BuzzFeed News.

Andrew Guess, a coauthor of the study and a political scientist at Princeton University, told The Verge that the findings were not as obvious as some people might think.

"For me, what is pretty striking is that the relationship holds even when you control for party affiliation or ideology," he said. "The fact that it's independent of these other traits is pretty surprising to me. It's not just being driven by older people being more conservative."

The study did also find that, of those participating in the study, Republicans shared more links to sites peddling disinformation than Democrats, but "self-described independents" shared roughly the same number of those sites as Republicans.

The study's conclusion, that people 65 years and older share most of the intentionally false or misleading news we see on social media, could be helpful for social networks in deciphering how to tackle the spread of disinformation.

The study's authors also said more context was needed, since the oldest generation may not have a "level of digital media literacy necessary to reliably determine the trustworthiness of news encountered online."

Join the conversation about this story »

NOW WATCH: British Airways has a $13 million flight simulator that taught us how to take off, fly, and land an airplane

Amazon is holding invitation-only meetings with small sellers to convince them to pay it another $5,000 a month

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Amazon

  • In room called One Amazon at the Venetian in Las Vegas, Amazon is holding invitational meetings.
  • The meetings are designed to convince companies who sell their products on Amazon to join a new coaching program called Amazon Growth.
  • The program costs $2,500 - $5,000 a month, and promises to help sellers with things like creating a business plan, or figuring out advertising keywords.
  • Some sellers have chatted on forums that they are baffled by the program and what they would actually receive for the money.

 

Amazon is holding invitation-only meetings at CES in a room called One Amazon at the Venetian, reports CNBC's Eugene Kim. The topic: convincing people who sell their wares on Amazon's Marketplace to pay up to $5,000 a month to join a support program that would get them an Amazon account representative.

Amazon Marketplace allows any small or mid-sized business to sell their wares through Amazon, giving them access to Amazon's hundreds of millions of customers, its warehouses, shipping/fulfillment services, even wrapping paper services. Marketplace accounts for about half of the company's total unit sales, the company says. 

The CES meetings involved explaining a new program launched last year called Marketplace Growth. Growth assigns the seller an account representative. The rep can help them do things like create a business plan and offer them advice on keyword advertising, Amazon says. But it's pricey. For companies who sell less than $1 million in gross sales a year, Amazon requires the seller to commit to $2,500/month to join the program. For those who sell $1 million to $10 million, it charges $3,500/month and at over $10 million, it charges $5,000/month.

Read: 44 enterprise startups to bet your career on in 2019

This is on top of the fees sellers already pay Amazon, including a roughly $40 monthly fee to have a pro seller account. Sellers also pay Amazon a percentage of each sale ranging from 8% to 45% depending on the type of item being sold, with 15% being typical. Additional services, such as for warehouse space, also require an extra fee.

Some sellers are skeptical

Many Amazon sellers would welcome a premium level of customer service, with a rep on speed dial to quickly deal with fake reviews, counterfeit versions of their products and to help in instances when their own products have been unfairly targeted for removal. 

But CNBC's Kim points out that some sellers on Amazon's forums are skeptical and, even baffled, by what benefits the new service will actually provide. 

Although the program gives these sellers a person to contact to ask about support issues, Amazon's marketing materials don't promise speedier support than what's available through existing support channels. Amazon vaguely promises that it will give customers a support "consultation." Its marketing materials say "dedicated support and performance consultation can help you troubleshoot and resolve issues." 

We asked Amazon for comment on the meetings at CES and about the types of things the $5,000/month account rep does, specifically if the rep helps sellers address fake reviews, counterfeits and other such support issues.

Sellers in the program don't get access to fast-tracked support service, Amazon said, but they might have their support issues addressed by a more seasoned support person. 

A spokesperson told us via an emailed statement that "Account managers can provide insights on everything from advertising to financial planning to inventory or even choosing the next product to sell."

SEE ALSO: Amazon CEO Jeff Bezos and his wife, MacKenzie, announce they are divorcing

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Elon Musk got some time with China's premier in a sign that the heat is going out of Trump's trade war

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Elon Musk and Li Keqiang

  • Tesla CEO Elon Musk met Chinese Premier Li Keqiang on Wednesday.
  • Li said he hoped Tesla could be "a promoter of the stability of Chinese-US relations" in a sign that the two countries' trade war may be thawing.
  • Tesla kicked off the construction of its new $2 billion Gigafactory in China this week.

Elon Musk is on a charm offensive in China — and his latest meeting may be a sign that trade hostilities between the US and China are thawing.

After beginning construction on Tesla's new $2 billion Gigafactory in China this week, Musk met with Premier Li Keqiang on Wednesday in Beijing at the Great Hall of the People.

The pair posed for photographs and made short press statements as part of the meeting. It came against the backdrop of three days of talks about a trade deal between Washington and Beijing.

Read more:Elon Musk has started building a Tesla Gigafactory in China, and it could let him dodge Trump's trade war

There are signs are that negotiators may have reached a preliminary agreement, and Li bolstered this theory by saying he hoped Tesla could become an "a promoter of the stability of Chinese-US relations."

"We're incredibly excited to break ground on the Shanghai Gigafactory," Musk added.

Some White House advisers have been pressing for a speedy end to the trade war to help soothe recent volatility that has gripped markets, Bloomberg reported. US President Donald Trump tweeted on Tuesday that "talks with China are going very well!"

But if hostilities continue, Tesla's new Gigafactory could help the carmaker sidestep retaliatory tariffs.

Tesla announced in October that it was accelerating construction on the Chinese factory as tariffs of up to 40% were making it uncompetitive in China. In November, it cut the price of its cars in China to balance costs to customers.

SEE ALSO: Self-driving, electric transport will eventually be like a public utility — here's why that could be bad for Tesla

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Apple is reportedly cutting iPhone production by 10% after one of the darkest weeks in its history

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  • Apple is cutting iPhone production by 10% between January and March, according to the Nikkei Asian Review.
  • It is believed to be the second time in two months when Apple has trimmed production plans.
  • The revelation comes just a week after Apple shook global markets with its first sales warning in nearly 17 years.

Apple is cutting its production plan for new iPhones by about 10% between January and March, the Nikkei Asian Review reported on Wednesday.

The company late last month asked its suppliers to produce fewer of its new iPhones than planned in the first quarter of 2019, Nikkei said, citing sources with knowledge of the request.

It said the planned production volume for new and old iPhones, including the XS Max, the XS, and the XR, would fall to between 40 million and 43 million units. This is down from the previous projection of 47 million to 48 million units.

Read more: Tim Cook repeats one of Steve Jobs' favorite sayings to defend Apple during its slump: 'It just works'

It is the second time in two months when Apple has trimmed production plans, Nikkei said.

The revelation comes just a week after Apple shook global markets with its first sales warning in nearly 17 years, in which it said revenue in the holiday quarter would be more than 7% lower than it expected.

Among a shopping list of reasons for the revised projection, Apple blamed weakness in the Chinese economy and US President Donald Trump's trade war.

The warning led the Wedbush analyst Daniel Ives to say it was "Apple's darkest day in the iPhone era." He added that the magnitude of the revenue miss "was jaw-dropping in our opinion."

Business Insider has contacted Apple for comment. The company did not respond to Nikkei's request for comment.

SEE ALSO: Apple just warned its holiday quarter was a huge miss, and the stock is getting crushed

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