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THE MOBILE CHECKOUT BENCHMARK REPORT: How Amazon, Target, and other top e-tailers rank on checkout features that drive conversion (AMZN, TGT, WMT)

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Online Marketplaces with the Best Mobile CheckoutThis is a preview of a research report from Business Insider Intelligence. Current subscribers can read the report here.

Mobile commerce (m-commerce) isn’t just the future of online shopping — it’s absorbing more and more e-commerce in the present. Business Insider Intelligence projects m-commerce will account for nearly 40% of US online sales by 2023, totaling $447 billion. And 49% of shopping traffic from November 1 through December 6 in 2018 went through smartphones, according to Adobe.

Mobile Checkout Benchmark Stages

Despite its popularity, m-commerce faces serious conversion issues that retailers need to improve on. In North America, mobile browsers posted a conversion rate of just 6% in Q2 compared with desktop’s 11%, according to Criteo. But mobile websites still accounted for 43% of all transactions in the region among retailers that actively promoted their shopping apps, showing that they deserve special attention.

So, although consumers spend more time accessing the internet on smartphones than any other device, e-tailers aren’t able to maximize that value. And considering mobile shoppers have a similar engagement rate as desktop shoppers, but the rates at which they select products and transact are lower, according to Qubit, mobile sites clearly need to improve their ability to convert — and top e-tailers have work to do.

In the Mobile Checkout Benchmark Report, Business Insider Intelligence scores the mobile checkout experience of top e-commerce marketplaces — which includes every action from the moment a consumer chooses a product to the final purchase when they add the product to their cart and check out — to determine the current leaders in the space.

It establishes key factors in the checkout process to appropriately score e-tailers and identifies what all retailers and brands can learn from their strengths and shortcomings to improve their own m-commerce conversion capabilities. The report also looks at what developing technologies and initiatives have the potential to bolster conversion in m-commerce.

The companies mentioned in this report are: Affirm, Amazon, BigCommerce, Discover, eBay, Klarna, Mastercard, PayPal, Pier 1, Shopify, Splitit, Target, Visa, Walmart, and Wish.

Here are some of the key takeaways from the report:

  • Business Insider Intelligence’s Mobile Checkout Benchmark Study ranks top e-commerce marketplaces based on their conversion capabilities on their mobile websites.
  • Target ranked first, leading in the adding to and reviewing the cart stage and performing well across the board.
  • eBay led the overall efficiency and checkout and payment phases thanks to its simple process, but poor conversion capabilities on product pages and carts kept it from winning overall.
  • Amazon underperformed as it focuses on gathering consumer data and adding Prime subscribers rather than one-time conversion.
  • Speed and simplicity are top features to drive mobile conversion, according to experts interviewed by Business Insider Intelligence, and becoming faster and more efficient in various facets of mobile checkout will pay dividends for e-tailers.

In full, the report:

  • Examines mobile websites’ struggles with conversion.
  • Creates a benchmarking to score top e-commerce players’ websites conversion capabilities.
  • Scores e-tailers’ performances and picks out key learnings from their strengths and shortcomings.
  • Identifies developing technology that will be able to bolster mobile conversion in the future.

Interested in getting the full report? Here are two ways to access it:

  1. Purchase & download the full report from our research store. >>Purchase & Download Now
  2. Subscribe to a Premium pass to Business Insider Intelligence and gain immediate access to this report and over 100 other expertly researched reports. As an added bonus, you'll also gain access to all future reports and daily newsletters to ensure you stay ahead of the curve and benefit personally and professionally. >> Learn More Now

SEE ALSO: The downfall of US brick-and-mortar commerce is overblown — but merchants need to evaluate their point-of-sale terminals

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Hasbro is selling 14 Disney princesses from 'Ralph Breaks the Internet' together for $200

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jasmine aurora princess hasbro dolls.JPG

  • If you recently purchased the Disney Store's 13-doll set featuring a majority of Disney princesses over the holiday, you may want to break the bank again. 
  • Hasbro unveiled a $200 extended 14-doll set featuring the iconic princesses together. You can pre-order the set here.
  • Unlike the previous set, this one includes "Frozen's" Anna and Elsa. 
  • The set does not include Vanellope from "Ralph Breaks the Internet."
  • If you don't want to buy the entire set, Hasbro is also releasing seven 2-packs of dolls, one of which will feature the "Frozen" sisters.

Rejoice! You can get the Disney princesses together in one giant set. 

INSIDER was on hand Saturday at New York Toy Fair as Hasbro unveiled a 14-doll set featuring every iconic Disney princess together from their memorable scene together in "Ralph Breaks the Internet." Yes, even "Frozen" sisters Anna and Elsa.

wreck it ralph hasbro princesses

elsa anna frozen.JPG

If the set looks familiar, it's because the Disney Store sold a similar 13-doll set without "Frozen" sisters Anna and Elsa ahead of the 2018 holidays. That set cost $100. The dolls were so popular the Disney Store originally sold out before replenishing the set on backorder. 

Hasbro's new set is more expensive at $199.99. For reference, one of Hasbro's Disney princesses costs $9.99-$12.99 on its own. 

The new set includes the following princesses: Merida, Cinderella, Mulan, Elsa, Belle, Jasmine, Aurora, Pocahontas, Ariel, Tiana, Rapunzel, Moana, Anna, and Snow White.
disney princess wreck it ralph 2 set

The only one missing from Hasbro's new set is newer character Vanellope. Her absence is a bit odd considering she's the star of the "Wreck-It Ralph" sequel from which the entire playset is based. 

All 14 princesses are wearing their comfier outfits from "Ralph Breaks the Internet." If you're still squinting trying to catch what all of the shirts say, you can see our breakdown of the princess outfits here

The new Elsa doll wears a shirt that says "Let It Go," a nod to her song in "Frozen." Her sister, Anna, has a shirt with a sandwich on it, a reference to her and Prince Hans saying they "finish each other's sandwiches" in the movie.

elsa hasbro doll.JPG

If you're unsure about getting the new set of dolls, Hasbro's dolls all have different facial features than the Disney Store versions. The body structures and outfits are a little different.

You can compare them below: 

disney store princesses hasbro princesses

If you don't want to purchase all of the dolls over again, INSIDER was told Hasbro is also offering the dolls in seven sets of two for $29.99 apiece. INSIDER confirmed Anna and Elsa are together in one box set.

disney princess hasbro sets.JPG

Some of the other sets will contain Aurora and Jasmine, Pocahontas and Ariel, Belle and Merida, and Cinderella and Mulan. 

The "Ralph Breaks the Internet" comfy princess dolls are recommended for ages three and up. You can pre-order them on Hasbro Pulse here. It will ship on or around March 18, 2019.

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Adam Silver roasted Dirk Nowitzki at his All-Star Weekend press conference

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dirk nowitzki

  • Adam Silver roasted Dirk Nowitzki during a press conference at the NBA's All-Star Weekend.
  • Silver was explaining why Nowitzki and Dwayne Wade were added to the All-Star rosters as honorary members and noted that when he saw Nowitzki running up and down the court, he knew it would be his final season.
  • Nowitzki has yet to officially announce his retirement, but at 40 years old, many agree with Silver.
  • Follow all of Business Insider's NBA All-Star Weekend coverage here >

At his All-Star Weekend press conference, NBA commissioner Adam Silver took a tough, but hilarious jab at Dirk Nowitzki.

Nowitzki and Dwyane Wade were both added to the NBA All-Star rosters as honorary members despite not being voted in. Wade is in his last season, what he has dubbed as "the last dance," while Nowitzki, at 40 years old, is widely believed to be in his final season.

adam silverSilver believes so, too. When asked about the idea of adding Wade and Nowitzki to the rosters, Silver explained that the idea actually came from a fan who emailed him. Silver added that he also concluded Nowitzki was going to retire.

"In the case of Dirk Nowitzki, I saw him painfully running up and down the court, and I think it was clear that this
was going to be his last season," Silver said.

Nowitzki has yet to officially announce his retirement.

Silver said the league didn't add Nowitzki and Wade to the rosters with the idea that they would do the same thing every year; it was a unique situation this year.

"It just seemed like a wonderful opportunity to honor two greats without taking away an All-Star spot from a player who otherwise was voted from the fans or named by the coaches."

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Chicago police are reportedly investigating whether Jussie Smollett attack was staged

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jussie smollett

  • Chicago police are reportedly investigating whether an alleged attack on "Empire" actor Jussie Smollett was orchestrated.
  • Investigators now believe Smollett may have paid two men to stage the assault, CNN and NBC News reported Saturday, citing law-enforcement sources.
  • A police department spokesman told INSIDER there are "some developments in the investigation" and detectives are seeking a follow-up interview with Smollett.
  • Smollett has alleged that two men assaulted him, tied a rope around his neck, poured an unknown chemical on him, and shouted racist and homophobic slurs.

The Chicago Police Department is reportedly pivoting its investigation into an alleged attack on "Empire" actor Jussie Smollett to focus on whether Smollett himself orchestrated the incident, multiple news outlets reported Saturday evening.

Chicago police spokesman Anthony Guglielmi told INSIDER that investigators have requested another interview with Smollett in light of new information, and have been in touch with his attorney.

"There are some developments in the investigation and we are now interested in speaking to the Empire cast member again," Guglielmi said. He added that he couldn't confirm or deny the media reports suggesting Smollett's attack was staged.

Smollett, 36, alleged that on January 29, two men assaulted him, tied a rope around his neck, poured an unknown chemical on him, and shouted racist and homophobic slurs, before running away.

But investigators now believe that Smollett may have paid two men to stage the attack, CNN and NBC News reported, citing sources familiar with the investigation.

Smollett's attorneys released a statement to news outlets Saturday night, saying Smollett was being "further victimized" by accusations that he orchestrated the attack.

"Nothing is further from the truth and anyone claiming otherwise is lying," attorneys Todd Pugh and Victor Henderson said. "As a victim of a hate crime who has cooperated with the police investigation, Jussie Smollett is angered and devastated by recent reports that the perpetrators are individuals he is familiar with."

The statement went on to say that Smollett will "continue to cooperate" with the Chicago Police Department's investigation.

Read more: Chicago police release the 2 men questioned in the Jussie Smollett case

Chicago police had arrested two brothers as part of the investigation into the alleged assault on Wednesday, but released them without charges on Friday.

Guglielmi announced after the two men's release that police received "new evidence" after interrogating them, and that detectives have "additional investigative work to complete."

The brothers told detectives that they were paid by Smollett to stage the attack, and that they bought the rope at a hardware store, CBS News reported Saturday, citing a source close to the investigation.

As recently as Friday, the Chicago Police Department had maintained there was "no evidence to say that this is a hoax" and that Smollett "continues to be treated by police as a victim, not a suspect."

Smollett has denied accusations that the assault was a hoax. He appeared this week on "Good Morning America," saying he was hurt by those who doubted his allegations.

"It's not necessarily that you don't believe that this is the truth — you don't even want to see the truth," he said.

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How retailers are using mobile AR to blend the online and in-store shopping journeys

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This is a preview of a research report from Business Insider Intelligence, Business Insider's premium research service. To learn more about Business Insider Intelligence, click here.

The mobile augmented reality (AR) market is quickly becoming primed for the retail space. By blending the online and in-store shopping journeys, mobile AR promises to provide an immersive digital shopping experience unlike anything shoppers have seen before.

Technologies Consumers in the UK desire in retail

Mobile AR is one of the most coveted technologies for improving the digital shopping experience among consumers. That’s because mobile AR can be used to bring the in-store experience to consumers’ homes by recreating the try-on experience. It allows online shoppers to test out multiple sizes and variations of products, or just see what a product looks like overlaid into their home — without making a true commitment to the purchase or a trip to the store. It can also be used in-store to quickly provide product information or guide users to the right item using location-based services.

Retailers that meet this need for mobile AR stand to pull ahead of the competition. Mobile AR can help build brand loyalty, heighten engagement, increase geographical customer reach, shorten conversion times, boost purchases of larger items, and cut down on returns.

In a new report, Business Insider Intelligence examines the importance of mobile AR to businesses in the retail space, explores the various ways brands are utilizing mobile AR to enhance the customer experience as well as their own, and determines the factors retailers should consider when devising a mobile AR strategy.

Here are some of the key takeaways from the report:

  • Nearly 75% of consumers already expect retailers to offer an AR experience. Mobile AR retail experiences are more likely to come to fruition as Apple and Google continue to build out their AR developer platforms, ARKit and ARCore, respectively, which will expand the addressable market exponentially.
  • Retailers in certain segments, including furniture and home improvement, as well as beauty and fashion, have been the first to jump on the mobile AR bandwagon through their own apps. These sectors appear to have the most immediate need for mobile AR strategies, as trying out furniture and clothes are two of the most coveted AR use cases by consumers.
  • Social media is emerging as a prominent channel for retailers to reach consumers through mobile AR experiences. Platforms like Facebook and Snapchat continue to build out tools that businesses and developers can utilize to enhance their advertising strategies with immersive experiences.
  • But retailers will have to consider several factors before implementing their mobile AR strategies. These include the cost of building AR experiences, the availability of AR-compatible smartphones, consumer awareness of mobile AR apps, and the quality of mobile AR content.

In full, the report:

  • Explores the ways mobile AR brings value to the customer shopping experience. 
  • Highlights how the consumer benefits of mobile AR can be transformed into valuable outcomes for retailers.
  • Discusses how major retail brands are leveraging mobile AR to enhance the customer journey, and what goals they are striving to achieve.
  • Outlines the several factors retailers and brands will have to consider before implementing their mobile AR strategies.

Subscribe to an All-Access pass to Business Insider Intelligence and gain immediate access to:

This report and more than 250 other expertly researched reports
Access to all future reports and daily newsletters
Forecasts of new and emerging technologies in your industry
And more!
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THE DATA BREACHES REPORT: The strategies companies are using to protect their customers, and themselves, in the age of massive breaches

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dbnew3This is a preview of a research report from Business Insider Intelligence, Business Insider's premium research service. To learn more about Business Insider Intelligence, click here.

Over the past five years, the world has seen a seemingly unending series of high-profile data breaches, defined as incidents in which unauthorized parties access and retrieve sensitive, secure, or private data.

Major incidents, like the 2013 Yahoo breach, which impacted all 3 million of the tech giant’s customers, and the more recent Equifax breach, which exposed the information of at least 143 million US adults, has kept this risk, and these threats, at the forefront for both businesses and consumers. And businesses have good reason to be concerned — of organizations breached, 22% lost customers, 29% lost revenue, and 23% lost business opportunities.

This threat isn’t going anywhere. Each of the past five years has seen, on average, 1,704 security incidents, impacting nearly 2 billion records. And hackers could be getting more efficient, using new technological tools to extract more data in fewer breach attempts. That’s making the security threat an industry-agnostic for any business holding sensitive data — at this point, virtually all companies — and therefore a necessity for firms to address proactively and prepare to react to.

The majority of breaches come from the outside, when a malicious actor is usually seeking access to records for financial gain, and tend to leverage malware or other software and hardware-related tools to access records. But they can come internally, as well as from accidents perpetrated by employees, like lost or stolen records or devices.

That means that firms need to have a broad-ranging plan in place, focusing on preventing breaches, detecting them quickly, and resolving and responding to them in the best possible way. That involves understanding protectable assets, ensuring compliance, and training employees, but also protecting data, investing in software to understand what normal and abnormal performance looks like, training employees, and building a response plan to mitigate as much damage as possible when the inevitable does occur.

Business Insider Intelligence, Business Insider’s premium research service, has put together a detailed report on the data breach threat, who and what companies need to protect themselves from, and how they can most effectively do so from a technological and organizational perspective.

Here are some key takeaways from the report:

  • The breach threat isn’t going anywhere. The number of overall breaches isn’t consistent — it soared from 2013 to 2016, but ticked down slightly last year — but hackers might be becoming better at obtaining more records with less work, which magnifies risk.
  • The majority of breaches come from the outside, and leverage software and hardware attacks, like malware, web app attacks, point-of-service (POS) intrusion, and card skimmers.
  • Firms need to build a strong front door to prevent as many breaches as possible, but they also need to develop institutional knowledge to detect a breach quickly, and plan for how to resolve and respond to it in order to limit damage — both financial and subjective — as effectively as possible.

In full, the report:

  • Explains the scope of the breach threat, by industry and year, and identifies the top attacks.
  • Identifies leading perpetrators and causes of breaches.
  • Addresses strategies to cope with the threat in three key areas: prevention, detection, and resolution and response.
  • Issues recommendations from both a technological and organizational perspective in each of these categories so that companies can avoid the fallout that a data breach can bring.

Subscribe to an All-Access pass to Business Insider Intelligence and gain immediate access to:

This report and more than 250 other expertly researched reports
Access to all future reports and daily newsletters
Forecasts of new and emerging technologies in your industry
And more!
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Purchase & download the full report from our research store

 

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Hamidou Diallo hits absurd dunk over Shaquille O'Neal on the way to winning 2019 NBA Slam Dunk Contest

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Hamidou Diallo

  • Hamidou Diallo beat Dennis Smith Jr. in the final of the 2019 NBA Slam Dunk Contest on Saturday.
  • The dunk of the night came in the first round, when Diallo dunked over Shaquille O'Neal, hanging on the rim from his elbow and revealing a Superman "S" on his chest.
  • Diallo was awarded a perfect 50 for the dunk.

Hamidou Diallo is the 2019 NBA Slam Dunk champion, beating out Dennis Smith Jr. in the final on Saturday of NBA All-Star weekend.

His biggest dunk of the night came in the first round when Diallo enlisted a little help from NBA legend Shaquille O'Neal.

Diallo set O'Neal up a few feet in front of the basket, jumped over him, slammed the ball home, and in an homage to Vince Carter, hung on the rim from his elbow, showing off the Superman "S" hiding under his jersey.

It was absolutely absurd.

Diallo was awarded a perfect 50 by the panel of judges for his dunk and went on to win the contest in the final with ease.

Joe Harris and Jayson Tatum were the other winners of the skills night of All-Star Weekend, winning the 3-Point Contest and Skills Challenge respectively.

More NBA All-Star Game 2019:

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Here's how fintech is taking over the world — and what's coming next

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global fintech funding

Digital disruption is affecting every aspect of the fintech industry.

Over the past five years, fintech has established itself as a fundamental part of the global financial services ecosystem.

Fintech startups have raised, and continue to raise, billions of dollars annually, pushing incumbent financial institutions to get in on the action. Legacy players have begun using fintech to remain competitive in a rapidly evolving financial services landscape.

So what's next?

Business Insider Intelligence, Business Insider's premium research service, explores recent innovations in the fintech space as well as what might be coming in the future in our brand new exclusive slide deck, The Future of Fintech: How Fintech Is Taking Over The World and What Comes Next.

To get your copy of this free slide deck, click here.

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THE US TELEHEALTH MARKET: The market, drivers, threats, and opportunities for incumbents and newcomers

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bii us telehealth lumascape

This is a preview of a research report from Business insider Intelligence, Business Insider's premium research service. To learn more about Business Insider Intelligence, click here

Telehealth — the use of mobile technology to deliver health-related services, such as remote doctor consultations and patient monitoring — is enabling healthcare providers and payers to address the US healthcare industry’s growing list of problems.

The proliferation and rapid advancement of mobile technology are spurring telehealth adoption, and many believe that 2018 could be the tipping point for the telehealth market.

In this report, Business Insider Intelligence defines the opaque US telehealth market, forecasts the market growth potential and value, outlines the key drivers behind usage and adoption, and evaluates the opportunity telehealth solutions will afford all stakeholders. We also identify key barriers to continued telehealth adoption, and discuss how providers, payers, and telehealth companies are working to overcome these hurdles.

Here are some of the key takeaways:

  • Telehealth is enabling healthcare providers and payers to address the US healthcare industry’s growing list of problems, including rising healthcare costs, an aging population, and the transformation of healthcare from service-centric to consumer-centric, which is straining healthcare system resources and threatening to drive up payer costs.
  • Although telehealth solutions aren't suitable for all patients, right now, about 45% of the US population, or 147 million consumers, falls within the addressable market.
  • Despite low usage rates, most consumers are open to using telehealth solutions, according to the 2018 Business Insider Intelligence Insurance Technology Study. 
  • A range of companies are well-positioned to generate savings in terms of revenue and avoid potential pitfalls by deploying telehealth solutions.

 In full, the report:

  • Offers an overview of different types of telehealth services and their applications in the US healthcare ecosystem. 
  • Highlights the growth drivers and opportunities of these applications.
  • Includes exclusive data and insights from the 2018 Business Insider Intelligence Insurance Technology Study. 
  • Provides examples of key players in the telehealth market, including insurers, medical device makers, and health networks. 
  • Gives recommendations on how health networks and payers should approach using and deploying telehealth solutions.

Subscribe to an All-Access pass to Business Insider Intelligence and gain immediate access to:

This report and more than 250 other expertly researched reports
Access to all future reports and daily newsletters
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And more!
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Purchase & download the full report from our research store

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Three untapped opportunities wearables present to health insurers, providers, and employers

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  • After a shaky start, wearables like smartwatches and fitness trackers have gained traction in healthcare, with US consumer use jumping from 9% in 2014 to 33% in 2018.
  • More than 80% of consumers are willing to wear tech that measures health data — and penetration should continue to climb.
  • The maturation of the wearable market will put more wearables in the hands of consumers and US businesses.

The US healthcare industry as it exists today is not sustainable. An aging patient population and rising burden of chronic disease have caused healthcare costs to skyrocket and left providers struggling to keep up with demand for care. 

FORECAST: Fitness Tracker and Health-Based Wearable Installed Base

Meanwhile, digital technologies in nearly every consumer experience outside of healthcare have raised patients’ expectations for good service to be higher than ever.

One of the key mechanisms through which healthcare providers can finally evolve their outdated practices and exceed these expectations is wearable technology.

Presently, 33% of US consumers have adopted wearables, such as smartwatches and fitness trackers, to play a more active role in managing their health. In turn, insurers, providers, and employers are poised to become just as active leveraging these devices – and the data they capture – to abandon the traditional reimbursement model and improve patient outcomes with personalized, value-based care.

Adoption is going to keep climbing, as more than 80% of consumers are willing to wear tech that measures health data, according to Accenture — though they have reservations about who exactly should access it.

A new report from Business Insider Intelligence, Business Insider’s premium research service, follows the growing adoption of wearables and breadth of functions they offer to outline how healthcare organizations and stakeholders can overcome this challenge and add greater value with wearable technology.

For insurers, providers, and employers, wearables present three distinct opportunities:

  • Insurers can use wearable data to enhance risk assessments and drive customer lifetime value. One study shows that wearables can incentivize healthier behavior associated with a 30% reduction in risk of cardiovascular events and death.
  • Providers can use the remote patient monitoring capabilities of wearable technology to improve chronic disease management, lessen the burden of staff shortages, and navigate a changing reimbursement model. And since 90% of patients no longer feel obligated to stay with providers that don't deliver a satisfactory digital experience, wearables could help to attract and retain them.
  • Employers can combine wearables with cash incentives to lower insurance costs and improve employee productivity. For example, The Greater Dayton Regional Transit Authority yielded $5 million in healthcare cost savings through a wearable-based employee wellness program.

Want to Learn More?

The Wearables in US Healthcare Report details the current and future market landscape of wearables in the US healthcare sector. It explores the key drivers behind wearable usage by insurers, healthcare providers, and employers, and the opportunities wearables afford to each of these stakeholders. 

By outlining a successful case study from each stakeholder, the report highlights best practices in implementing wearables to reduce healthcare claims, improve patient outcomes, and drive insurance cost savings, as well as how the evolution of the market will create new, untapped opportunities for businesses.

 

 

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People are leaving scathing App Store and Google Play reviews to discredit a Saudi government app that helps men control where women travel

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Apple google store

  • People are torpedoing the rating of a Saudi government app helping men control where women go on Google Play and Apple's App Store.
  • "Absher" is an app for managing day-to-day tasks, but it's also where men give permission for women to leave the country. 
  • After INSIDER reported on the app US Sen. Ron Wyden, Rep. Katherine Clark, Human Rights Watch, and Amnesty International criticised Apple and Google for hosting Absher.
  • Dozens of new one-star reviews on Google Play and the App Store advise people to report the app and slam Google and Apple for hosting it. 
  • Read INSIDER's in-depth report on Absher which triggered the criticism here.

People are leaving damning one-star reviews for a Saudi government app on Google Play and the App Store, because it helps men restrict where women go outside the country.

Absher is mostly a government app for managing day-to-day tasks, but it's also where men give and take away permission for women to exit the country. This is required under Saudi Arabia's Islamic guardianship laws.

After the app was slammed by US Sen. Ron Wyden, Democratic Party Caucus vice chair Katherine Clark, Human Rights Watch, and Amnesty International, people began rating it one star, reporting it, and criticizing Google and Apple for abetting the restriction on women's freedom.  

Here are some of the dozens of critical reviews posted on Google Play since INSIDER first reported on the mounting criticism:

comment 1 google play absher

absher comment 2 saudi google

google play absher review 3

absher review

Absher has been downloaded 4.2 million times from iOS devices and 5 million times via Google Play, the app intelligence firm Apptopia told INSIDER.

 Negative reviews were also left on the app on Apple's App Store, like this one:

Apple review ap absher

Absher is listed on Google Play and the App Store under the "Productivity" category.

The Saudi Ministry of the Interior and the Saudi Embassies in London and Washington did not respond when approached by INSIDER for comment. 

Read more:People are leaving one-star reviews for Salt Bae's restaurant after he served steak to Venezuela's president

INSIDER was first media outlet to report in-depth on Absher, prompting Human Rights Watch and Amnesty International to criticize Google and Apple for hosting the app on their stores.

After other international news organisations began to cover the criticism, US Senator Ron Wyden wrote to Apple CEO Tim Cook and Google CEO Sundar Pichai on Monday to demand they pull the app.

Late on Monday, when National Public Radio (NPR) put the criticism to Cook, he said: "I haven't heard about it. But obviously we'll take a look at it if that's the case."

Criticism also came from Rep. Katherine Clark and Rep. Carolyn B. Maloney.

On Wednesday, Google said they were looking into the app. 

Absher 2

The app has been downloaded 4.2 million times on the App Store and 5 million times on Google Play since launching in mid-2015, according to Apptopia.

92% of installs happened in Saudi Arabia but nearly 430,000 (5.5% ) have come from within the US, app researchers Sensor Tower told INSIDER.

A 2017 estimate from the US Census Bureau lists 82,201 Saudi nationals as living in the US.

Apple and Google have not responded to repeated requests for comment from INSIDER.

Do you work at Apple or Google? Got a tip? Contact this reporter at wbostock@businessinsider.com, on Signal +447873371206, or Twitter DM at @willbostockUK. (PR pitches by email only, please.) You can alsocontact Business Insider securely via SecureDrop.

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Theresa May's government is using 'blanket secrecy' to hide its no-deal Brexit plans

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Stephen Barclay

  • MPs have run out of time to force the government to publish details of over 320 Brexit "workstreams."
  • The workstreams — spread across nearly 20 government departments — are intended to make sure the United Kingdom is ready for all outcomes on exit day, March 29. This includes no-deal.
  • The government still refuses to publish details of whether these workstreams are on track. 
  • "It's secrecy for secrecy's sake and Brexit has become the excuse for that," senior MP Meg Hillier, who has been pushing for ministers to be more transparent about its Brexit work, told Business Insider.
  • The government insists that the information is sensitive and cannot be made public.

LONDON — Swathes of information on how prepared the UK government is for a no-deal Brexit are being deliberately kept secret from MPs, who have spent months trying to little avail to make ministers more transparent on their plans for leaving the European Union.

Since the 2016 referendum, the government has revealed minimal information about the 320-plus "workstreams" which it set up across nearly twenty departments to prepare the UK for a possible n0-deal Brexit on March 29.

These Whitehall units are working on arguably the biggest government project seen since World War 2. However, despite Brexit being just weeks away, MPs have hardly any information on the progress these workstreams.

"It's pretty mad," a source close to government's Brexit planning told Business Insider this week.

"We know next to nothing about government readiness for no-deal and the information we do have is piecemeal... We are six weeks away [from March 29] and we don't know if systems will be ready in time."

These workstreams cover all aspects of the UK's readiness for leaving the EU and are supposed to be ready in time for the growing possibility of there being no Brexit Withdrawal Agreement at the end of March.

They cover borders, medicines, food, haulage and almost every other area affected by Brexit you can think of.

We know next to nothing about government readiness for no-deal.

The National Audit Office has published rudimentary information on what these workstreams are up to.

However, this was in early-2018, and fell way short of the information requested by MPs on the Public Accounts Committee (PAC.) In May 2018, PAC wrote to the Department for Exiting the EU (DExEU) to say that the "quantity and depth of information" which ministers had provided on workstreams "falls short of the Committee's expectations."

That was ten months ago. Since then, the only new information has come either through media leaks or civil servants answering questions put to them by parliamentary committees, an example being the recent admission that officials had "run out of time" to secure ships for importing emergency supplies in a no-deal scenario.

PAC chair Meg Hillier told BI this week that the committee had abandoned its original mission of forcing the government to publish details on all of its workstreams, as there simply wasn't enough time left.

"We're now focused on getting a few rather than the overall principle of getting them all out there because time is running out. It's after the fact now, because we are so close to leaving. We've had to stop pursuing them all," she said.

It's secrecy for secrecy's sake and Brexit has become the excuse for that.

PAC is using the time it has left to focus on priority departments — the Department for Environment, Food and Rural Affairs, Department for Transport, and HM Revenue and Customs. There were 42 days until Brexit at the time of writing.

"The key thing is openness and transparency," Hillier told BI. 

"Yes a negotiation is going on and some information is sensitive. But not all of it is like that. It's not all top-secret stuff. There are few sensitive bits in regards to national security but really not that much."

The MP Hackney South & Shoreditch added: "It's been a blanket secrecy approach.

"They've used non-disclosure agreements in an extraordinary way on all sorts of companies. It's secrecy for secrecy's sake and Brexit has become the excuse for that."

Meg Hillier

An unprecedented culture of secrecy

For major projects, the UK government usually discloses information on progress, risk, and cost on a regular basis. At least once a year. This is especially the case for projects involving high-cost and potential reputational damage.

For example, when government departments were preparing the country for the Olympic Games in 2012, ministers regularly updated MPs on workstreams, their cost and whether they'd be ready on time.

However, there is an "eagerness to not talk about the workstreams," a source familiar with Brexit preparation told BI, adding: "The government is not coming clean with parliament on the readiness for no-deal."

The secrecy is part of a tightly-controlled, top-down approach to Brexit preparation, multiple sources told BI, with the Cabinet Office instructing departments to keep their work under wraps.

The source added: "All of the information is centrally collected in the Department for Exiting the EU. A team in DExEU is doing this. All of this information exists at the centre of government."

Government figures insist that revealing this information would undermine the government's negotiating hand.

Julie Ward — a Labour MEP for North West England — in December submitted Freedom Of Information requests to all 14 UK government departments which are working on Brexit workstreams. All 14 were denied.

She told BI: "By not publishing the workstreams, it seems like they have something to hide and the government usually does when it comes to Brexit. Frankly, the abdication of responsibility and lack of accountability has been at the very heart of this government since the referendum, to the detriment of the UK economy and our people."

She added: "The government must now release all of the 320+ workstreams and lay out across each Whitehall department if it is ready for Brexit or a no-deal scenario. If the UK is not ready then we must immediately ask the EU for an extension to Article 50 and take no deal off the table."

Shadow Brexit minister and Labour MP Jenny Chapman told BI: "The government should take no deal off the table and stop wasting time and money on an outcome no one wants."

A DExEU spokesperson told BI: "As part of its co-ordination work DExEU has processes in place to track and assess the delivery of the Government’s Brexit plans. As details of these assessments contain sensitive information related to negotiations we will not be making them public."

Dover

Last week, BI reported growing anger with ministers allegedly forcing dozens of statutory instruments through Parliament relating to Brexit, without proper, if any, scrutiny from MPs.The workstreams are just one example of government secrecy on Brexit which is causing increasing concern.

A leading supporter of the People's Vote campaign for a new referendum, Chuka Umunna MP, told BI: "The Government is engaged in a systematic attempt to hide the realities of Brexit from the public – it is a disgrace that, with just 6 weeks to go until Brexit day, Parliament and the public still don’t know whether systems or plans are fully in place to deal with the consequences.

He added: "Ministers are engaged in a cynical attempt to lead the public into a blindfold Brexit, with none of the major issues resolved and with Brexit set to dominate the national agenda for years to come."

SEE ALSO: What happens now May's Brexit plan B has been defeated?

SEE ALSO: Shadow minister warns Jeremy Corbyn that Labour will be 'destroyed' if it backs May's Brexit deal

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This 24-year-old has built a YouTube empire out of educational videos, but she says burnout is a real problem

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English with Lucy

  • Lucy Bella Earl is an educational YouTuber who teaches English to more than 1.7 million subscribers.
  • Earl spoke to Business Insider about becoming "EduTuber," how she struggled with burnout, and why Instagram isn't about to replace YouTube.
  • BI also spoke to YouTube's education boss Malik Ducard about what the company is doing to look after its creators.

Lucy Bella Earl started a YouTube channel in 2016, teaching bite-sized chunks of the English language. Eight months later, it had become her full-time job, and she now boasts more than 1.7 million subscribers.

The idea for Earl's channel "English With Lucy" came when she was on a year abroad during her marketing degree. Earl started teaching English in Madrid, and realising that her grasp of Spanish grammar was shaky, she went looking for videos to help her master the language.

"I noticed they were all about 20, 25 minutes long and it was just really, really slow," she told Business Insider at YouTube event EduCon, which celebrated a new breed of "EduTuber."

At the time she was watching YouTubers like Zoella, whose style was much more personal than the dry videos explaining grammar — and something clicked.

"I just thought if someone could blend education with something really personal and just blend the one-to-one kind of aspect of YouTube, then it would be really cool," the 24-year-old said.

After graduating, Earl decided to try her hand at becoming an educational YouTuber. About two years later, she hit one million subscriber milestone. "It was my full-time job within eight months... I didn't expect that," she said.

Fighting burnout

Earl says that YouTuber burnout is a hot topic in the close-knit groups she occupies. Burnout refers to a feeling of mental exhaustion some YouTubers experience due to the pressure of constantly uploading new videos to maintain views and ad revenue. Business Insider's sister website INSIDER spoke to YouTube stars PewDiePie, Casey Neistat, and AlishaMarie about their struggles with burnout.

Earl says she too has suffered from the pressure to post. "I was producing too much for one person to produce, and then it hit me like a brick wall," she said.

Lucy Earl

The final straw was a holiday to Bali which had been part-sponsored by a brand. Earl was meant to be learning a language, but in the end, she cancelled the partnership. "I was like this is my one holiday, and I'm still working!"

It was only after taking on an editor and setting herself some stricter boundaries did she start to get on top the burnout.

Business Insider also spoke to Malik Ducard, YouTube's head of learning, social impact, family, film, and TV, about YouTube's burnout problem.

Malik Ducard

YouTube recently announced it's investing $20 million in educational videos. BI asked Ducard whether any of that money would go towards providing more of a cushion for its educational creators when they start to burn out. Ducard was not specific, but said generally, YouTube tries to take care of its creators.

"We're focussed on creator wellbeing... we do not want creators to burn out," Ducard said. "I'd say specifically with education, we are focussed on as part of the building blocks how can we make it a better place economically as well."

Read more: The world's biggest YouTube stars told us they're burning out because of the unrelenting pressure to post new videos

Earl seemed hopeful that YouTubers are learning to respect their limits. "I think we've gone from oversharing [on social media] to being much more careful about it," she said.

She added that YouTubers are embracing "digital detoxes" more, having initially been scared that if they vanished for even a week, their audiences might get crushed. When Earl returned to YouTube after taking a break, she found her numbers hadn't dipped at all.

"I think everyone is going through some sort of social media overload," she said.

YouTube vs Instagram

Earls is keenly aware that platforms like YouTube are ever-changing and so she has to diversify across the web. Consequently, she prefers not to call herself a "YouTuber"— even though it is her main platform, ahead of Instagram and Twitter, where she has 144,000 and 13,000 followers respectively.

 

YouTube is also the only company where she has a personal relationship with the behind-the-scenes employees. Once she hit 70,000 subscribers, she was assigned a "partner manager" from YouTube to help her grow her channel. Since then, she's worked with multiple partner managers.

Conversely, she says Instagram has invited her to one "feedback session" where she was asked what it's like being a creator on the platform.

In June 2018, Instagram launched IGTV, a vertical video platform seen by many as a move onto YouTube's turf. But Earl doesn't see IGTV dethroning YouTube any time soon.

"I just don't know if they've got the interactivity down," she said, adding: "All I do is get recommended really awful makeup videos, and I don't follow any makeup channels or anything."

Earl added that making high-quality videos for IGTV as a creator is high-cost. "I don't see it as an investment at the moment. Maybe I'll be wrong, I'm willing to be wrong," she said.

SEE ALSO: A gamer who made and sold cheat software for 'Grand Theft Auto V' now owes the game's creators $150,000 for copyright infringement

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'Obviously it’s a statement of fact that the UK is not within the Pacific': Australia pours cold water on British hopes of joining key trade agreement post-Brexit

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Liam Fox

  • Australia's trade minister says UK will not be able to join key trade agreement straight after Brexit.
  • Simon Birmingham poured water on proposals from the UK to swiftly join the Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP) trade agreement.
  • "Obviously it’s a statement of fact that the UK is not within the Pacific," Birmingham told the Financial Times.

One of Australia's most senior politicians on Sunday poured cold water on proposals from the UK to swiftly join the Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP) trade agreement post-Brexit, but did admit the country stands ready to "fast track" some form of deal with Britain.

Speaking to the Financial Times, Australia's trade minister Simon Birmingham said that it was unlikely the UK will have any likelihood of joining CPTPP in the short-to-medium term, largely because it is not in the Pacific, making the political nature of the UK's joining difficult.

"Obviously it’s a statement of fact that the UK is not within the Pacific," Birmingham told the FT.

"Some of the other TPP members would think that there are some nations within the Asia Pacific region who might be earlier starters in terms of coming in."

International Trade secretary Liam Fox — who at one point promised the UK would have 40 trade deals ready by the moment it left the EU— has frequently stated his desire for Britain to join CPTPP, an agreement that includes Australia, Japan, Canada, and several other nations.

Under the acronym TPP, the agreement initially included the USA, but the world's largest economy withdrew during the first days of the Trump presidency.

Read more:Theresa May's government is using 'blanket secrecy' to hide its no-deal Brexit plans

As well as warning the UK it is unlikely to be allowed to join CPTPP, Birmingham joined a growing chorus of voices urging British politicians to provide clarity on the country's future trading relationship with the world.

"Businesses around the world would like to know what is going to transpire for the future — especially those who use the UK as a hub for business into Europe," he said.

Birmingham did, however, provide some positive news for Britain, saying that Australia is keen to fast track an agreement between the countries in the event of a no deal Brexit.

"If we face a no-deal scenario then we would be urging and encouraging the UK to negotiate and finalize an agreement as quickly as possible," he told the FT.

"I would absolutely hope that we would conclude negotiations this year."

The UK has until March 29 to ratify a Brexit deal, but a political stalemate in the House of Commons means that the likelihood of a no deal Brexit is seemingly rising day by day.

You can read the Financial Times' full story here.

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A fire broke out at Tesla's Fremont factory, but was quickly contained with no one injured

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Tesla Factory

  • Fire breaks out at Tesla factory in Fremont, California.
  • The fire was quickly contained and caused no injuries or disruption to production.
  • "There’s no threat to the public at this time. The hazmat team is monitoring both the atmosphere conditions and the fire," Fremont Deputy Fire Chief Amiel Thurston said.

A fire broke out at Tesla's car production plant in Fremont, California Saturday night, but was contained and did not impact vehicle production.

According to The Mercury News, citing Fremont Deputy Fire Chief Amiel Thurston, the fire broke out at around 8.25 p.m. PT (11.25 p.m. ET) and started in "a 10 foot by 10 foot area containing hazardous waste in an exterior storage area." The fire was quickly contained, Thurston said.

"There’s no threat to the public at this time. The hazmat team is monitoring both the atmosphere conditions and the fire," Thurston said.

Read more:Tesla's VP of global recruiting is leaving the company — here are all the key names who have departed in recent months

According to a CNBC report, Tesla confirmed no employees were injured. The fire did not impact any vehicle production operations, CNBC added.

There have been several incidents of individual Tesla cars catching fire in recent years, and as recently as December it was reported that a Tesla Model S in Los Gatos, California caught fire after getting a flat tire.

The first fire started minutes after the Model S was towed to an auto-repair shop. The vehicle reignited in the evening, the department said. The fires caused no injuries.

In June 2018, a Model S suddenly caught fire in Los Angeles. The fire drew attention after the actress Mary McCormack — whose husband, the British director Michael Morris, was driving the vehicle — shared a video of it on Twitter

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Fraud is expected to cost the ad industry $44B in 2022 — here’s how blockchain could help stop it

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This is a preview of a research report from Business Insider Intelligence. Current subscribers can read the report here.

Blockchain technology promises to transform how nearly all industries manage data. Since roaring onto the scene as the engine behind Bitcoin in 2009, it's become applicable to a diverse array of industries beyond financial services, including industrial manufacturing, healthcare, and logistics.

The common thread between these industries is that they all feature complex supply chains, large numbers of interconnected players, and vast amounts of data. The digital advertising industry shares those characteristics as well. These characteristics, combined with the industry's transparency issues, make advertising a prime candidate for blockchain solutions.

Blockchain can help solve one of the advertising industry’s biggest challenges: opaque advertising practices.  Publishers, advertisers, and ad tech vendors are exploring blockchain as a tool to boost transparency around ad practices, with the end goal of reducing fraud. Ad fraud is expected to cost the industry $44 billion by 2022, up from $19 billion this year, according to Juniper Research estimates. Through its function as a public database, blockchain can store information about a digital advertisement, like who has created it, while sharing it with everyone else on the network in a verifiable and immutable way. For digital advertising, that means ad impressions can be tracked along the supply chain, and advertisers can record where an ad is delivered. 

In this report, Business Insider Intelligence will explain what blockchain technology is and how it can inject transparency into the advertising supply chain. We will then highlight the significant hurdles to adoption, and propose different ways the industry could navigate those challenges. Finally, the report will profile companies that are at the forefront of the blockchain advertising space to give advertisers an idea of what blockchain looks like in practice today.

The companies mentioned in this report are: Basic Attention Token (BAT), IBM, Kochava, and MetaX

Here are some of the key takeaways from the report: 

  • Blockchain promises to mitigate ad fraud through its function as an immutable public database, which allows it to store and validate previously murky information about digital ads.
  • Despite this promise, just 11% of advertisers and agency executives have completed an ad buy using blockchain technology, according to an Advertiser Perceptions survey.
  • Limited adoption is the result of several significant hurdles — like ad executives' skepticism around the technology's usefulness — which must be overcome before blockchain is widely accepted.
  • Blockchain is heralded as a transformative technology, and while it has that potential, it's not quite there yet for advertisers.
  • Still, it shouldn't be dismissed as "pie in the sky"— blockchain presents several short-term use cases for advertisers, and those who take advantage will be set up for long-term success as the technology matures.

In full, the report: 

  • Highlights how blockchain technology works, and how it can be integrated into the advertising supply chain to improve transparency. 
  • Outlines practical, low-risk ways marketers can prepare themselves to benefit from blockchain including using smart contracts, registering domain names, and exploring tokens that reward consumers for use of their data. 
  • Profiles several companies at the forefront of the blockchain advertising space, gaining industry-wide recognition as thought leaders.

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These are the 10 best paid hedge fund managers for 2018

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ray dalio

  • The 10 best paid fund managers in the world made $7.7 billion in 2018 with one fund manager seeing his fortune increase $1.8 billion last year. 
  • Many of the world's biggest funds saw big returns even after stock markets performed poorly in 2018. 
  • Despite the crazy figures 2018 was a tough year for funds in general with closures outnumbering launches for the third year in a row. 

Beyond the one percenters lies a realm of extreme remuneration reserved for hedge fund managers. The top 10 earners bringing in $7.7 billion in 2018.

Despite a tricky year for both stock markets and fund managers generally, some of the biggest names in the industry racked up major returns for 2018, according to the inaugural Bloomberg Billionaires Index ranking for hedge fund managers.

James Simon of Renaissance Technologies led the way. The former code-breaker's quant fund racking up an insane $1.6 billion in income last year, increasing his net worth to $16.6 billion. 

Unsurprisingly hedge fund titan Ray Dalio made the top 10 for 2018 with an income of $1.26 billion with his flagship Pure Alpha fund gaining 14.6% last year. His own fortune rose alongside Bridgewater Capital's approximate $160 billion of assets. 

Citadel's Ken Griffin was in the news after the hedge-fund manager paid a staggering $240 million for a New York penthouse, just after picking up a London mansion for $122 million. Both these figures pale in comparison to the $870 million he brought in for 2018, taking his own personal fortune to around $10 billion. 

The fourth and fifth highest earners were Two Sigma founders John Overdeck and David Siegel. Their quant fund saw each of them pick up $770 million in renumeration in 2018. 

The year was the third consecutive 12 month period that more funds closed up shop than were started, but the biggest fund managers continued to hoover up opportunities, even as the S&P 500 ended the year down 4.4%. 

Bluecrest's Michael Platt was the sixth highest earner, with $680 million. His fund returned a massive 25%. Meanwhile, David Shaw of D.E Shaw's quant/multi-strategy fund brought in $590 million. 

Element Capital Management's Jeff Talpins became a billionaire for the first time in 2018 after his fund brought in $420 million with a return of 17%.

Chase Coleman of Tiger Global Management has a venture capital arm which helped to boost his fortune to $3.9 billion after earning $370 million last year. 

In 10th position was Izzy Englander of Millennium, whose fund brought him in $340 million for 2018. 

SEE ALSO: These are the 20 wealthiest towns in the US

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Instagram influencers are hiring life coaches to help them deal with the pressures of the platform

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sam jones 5

  • Influencers are turning to life coaches to help them deal with the pressures of forging a career on social media.
  • Very few people understand the demands placed on Instagrammers, and how their job affects mental wellbeing and self-esteem.
  • INSIDER spoke to two life coaches and the influencers who work with them to find out why so many are seeking professional help.

"There is huge pressure on us to be working all the time, we work 24/7," Madeleine Shaw, a 28-year-old London-based nutritional health coach, chef, and Instagrammer with 278,000 followers told INSIDER.

Like many influencers, Shaw makes a portion of her income from sponsored posts, brand collaborations, and social media content creation, most of which she runs through Instagram.

However, the pressure of building a living out of her own image started to take its toll, a concept that is well known among the community.

This is partly because the idea of being an influencer for a living is an entirely new concept, meaning those who have managed to make a name for themselves in the crowded world that is the social media industry are often wading through murky waters all alone, with few family members or friends who understand what they really do.

Unsurprisingly, the misunderstood pressures of the industry can often result in mental health problems and identity crises, and it's for these reasons that influencers are increasingly turning to life coaches for help.

Sam Jones is a qualified life coach and the founder of All In, a programme designed to help people achieve their goals, increase wellness, and boost life satisfaction.

sam jones 2

Over the past few years, he told INSIDER his client base has become increasingly influencer-focussed — Instagrammers now make up the vast majority of Jones' clientèle. Shaw is one of them.

 

Influencers are self-critical and hold themselves to a high standard

"Influencers come to me for many reasons," Jones, 29, told INSIDER. "Generally they want to understand a bit more about who they really are and ensure that is coming through in their work and what they send out to the world.

"They often put a lot of pressure on themselves, they're very self-critical, they have high expectations of themselves and their career. They almost hold themselves to a higher standard."

Being hyper-critical can often mean never feeling a sense of fulfilment, and life coaches try and help combat this.

Shaw, 28, told INSIDER the main focus of her working with a life coach "was to be kinder to myself, however he has helped me deal with negative thought patterns, finding a way out of a mental rut and he's given me lots of tools to live my life better."

MAKING THE SUN SHINE IN YOUR LIFE, EVERY DAY. 💕 I feel like we're all a little glum and downbeat in the winter months. It can get super tough to stay positive through the pitch black mornings and rainy evenings - leaving bed feels like the hardest thing in the world. You are not alone, I promise, a lot of us will feel the same. I wanted to help by putting together six very simple ways to help you beat the winter blues and make the sun shine in your life EVERY DAY! Here's a sneak peak, but to read the whole thing you'll need to check the link in my bio 🌞 1. EAT MORE VEGGIES 2. JOURNAL AWAY 3. SOAK UP THE WINTER SUN 4. BOOK A MINI BREAK 5. GUT, SKIN & HAIR TLC (I'm sharing how) 6. GET ON THE PODCAST TRAIN! I hope you enjoy the blog and I hope tomorrow is a beautiful & positive day. #MakeTheSunshineEveryday 💞

A post shared by Madeleine Shaw (@madeleine_shaw_) on Feb 13, 2019 at 11:39am PST on

Another client, 24-year-old Victoria Spence, is a personal trainer based in Manchester, UK who last summer quit her job to become a full-time influencer. 

"After a few months, the influencer work was going great but I soon realised that I needed much more than social media to feel fulfilled," she told INSIDER. "At the time I felt very lost and had completely forgotten my purpose and mission in life."

She turned to Jones for guidance and has now been working with him for six months.

"Social media influencing is such a new job role, and a large amount of us don't entirely know where to turn for support on the work we do," Spence added. "There are high expectations placed on influencers to always have it together and to be continuously creating innovative ideas.

"There is a certain level of pressure for us to have confidence when delving into the different aspects of the 'influencer' role, for things like events, launches, and various brand partnerships, so it helps to have somebody backing you all the way, reminding you who you are and why you are doing it all."

You can fail at what you don’t want, so you might as well take a chance at doing something you love.⚡️ - How many of you are rocking up to a job you don’t enjoy every day, because you’re too afraid to run with your passion or ‘side hustle’? I’ve always made work decisions based on my happiness but I’ve definitely stayed in certain jobs for too long because of the fear of failing at the next thing. In 2016 I took a leap without knowing what I wanted and ended up broke AF and having to go back to the job I left #awkward , but that taught me a hell of a lot and I learned that following your passion doesn’t mean it’s going to be easy. In fact following your passion is SOOO hard, but when times get tough, you find the strength to work through them because it’s your dreams you’re fighting for.⚡️ We spend the majority of our lives working, so please quit that job that’s draining you to the ground, and have some faith in yourself and your ability to work things out. Easy? It won’t be. Worth it? 100% 💛 S/O to all of the ladies who messaged me to tell me they quit their draining jobs🙋🏼‍♀️ #quityourjob#entrepreneur#empoweredwomenempowerwomen#mindset#growth#happy#healthy#fitness

A post shared by Victoria Niamh Spence (@victorianiamh) on Jan 24, 2019 at 11:31am PST on

 

You're opening yourself up to be judged

Jones, who is based in south London, has found that many influencers start their accounts from a place of low self-esteem, mental illness, or perhaps an eating disorder, initially to document their journey to better health and happiness.

When it then grows into a huge account with hundreds of thousands of followers, this can leave the person behind the Instagram grid feeling vulnerable. 

And when your audience is so large, there's inevitably going to be negativity amongst the fans.

"Influencers are constantly putting themselves in the public, digital world which means they're opening themselves up for a lot of judgement," Jones said.

This can lead to extreme self-criticism, which "can be really harmful if you don't manage it right," Jones adds.

For some, they feel a pressure to be "on" all the time, constantly on top form, and consistently keeping their followers updated.

"No matter how confident, charismatic, relatable, and bubbly you are (and most influencers are), once you're doing that you're opening yourself up to be judged," Jones said.

"It puts a strain on you and makes you question who you are which can really affect mental wellbeing. Self-acceptance play such a big role in mental health and as influencers, their self-acceptance is being challenged by the world all the time. It's tough."

Managing time — and criticism

sam jones 1

As an Instagram life coach, Jones' main aim is to help his clients understand a bit more about who they are so they can figure out the direction in which they want their life and career to develop.

He helps them manage criticism, their time, and the inevitable comparison and influencer politics.

Through one-on-one sessions and tasks to complete at home, Jones encourages clients to reflect on what their challenges are, what mental blocks they might be facing, why they might be lacking direction, what their core values are, and what they can do to achieve their goals.

"It's about unlocking the answers inside an individual," he explained. "I don't tell them the answers, I give them advice to help them find them."

He typically sees a client once a week for 4-6 weeks, before going down to every 2-3 weeks when someone has become more self-sufficient. Some clients see Jones for just three months, while others stick with him for up to two years. 

Jones declined to share the cost of his services, but said he's available 24/7, which means he can only have around 10-13 clients at any one time.

"I once received a call from a client at 2.36 a.m. when I was in bed with my then girlfriend," he said. The reason for the call? Relationship troubles.

Finding a life coach through word of mouth

Most of Jones' influencer clients find out about him through word of mouth on the Instagram grapevine — Spence, who has over 82,000 followers, turned to him after seeing the positive impact he'd had on an Instagrammer friend.

Read more: I went on a professional Instagram photoshoot, and the lengths influencers go to for the perfect picture will shock you

"Since working with Sam I have grown so much as a person," she said. "We have worked together to build my confidence, and he encouraged me to own who I really am.

"He helped me figure out what I want from my life and encouraged me to put myself forward for more public speaking opportunities and I have since spoken on nine different occasions to audiences as big as 100 people.

"Aside from business-related things, Sam has helped me work through some difficult personal barriers, which have helped me let go and live my life on my own terms."

'Purpose-led' or 'cash-grab' influencers

Jones believes there are two distinct types of influencer — and he'll only work with one of them.

The first is the "purpose-led" influencer, who is concerned with making sure they're coming across as themselves and being authentic.

"They want to be better people, learn, and do something meaningful so use their influence wisely," Jones said. "They want to do something that actually matters"— and that's why Jones works with them.

On the flip-side, you have the "cash-grab" influencers. "They don’t really care what brands they work with, they're really into their metrics and they totally measure their success on how they're growing," Jones explained. He says he always turns down requests to work with him.

Jones believes the most successful people on Instagram, who have large, engaged communities, are those who are genuine and feel led by a specific purpose. "Sometimes they don't really know what that is, but they know they want to support a certain cause, and my job is to make that a bit clearer in their heads," he said.

"When they go on a journey to change something, people tend to follow."

This simply isn't the case for people who are only obsessed with growing their accounts and getting more brand deals. 

And ironically, it's when you're focussed on putting out authentic content, your metrics tend to go up automatically.

Influencers don't get media training like traditional celebrities

There's no rule book for how to be an influencer, which means many of them find themselves treading a new path and being pulled in all directions.

"Influencers are in a new world but they've become really important over the last few years," Jones said. "They're being pulled in lots of different directions by agents and brands and fans, and they're under a lot of pressure to perform.

"Their parents aren't going to fully understand — some do but most don't — so they need some external help."

Jones believes that influencers need support because they're in the public firing line but without any of the media training that celebrities in more traditional industries receive.

Read more: The world's biggest YouTube stars told us they're burning out because of the unrelenting pressure to post new videos

And he's not the only life coach to appreciate the demands placed on this new breed of celebrity — Michael Serwa, who claims to be the highest-paid life coach in the UK, thinks it's unsurprising influencers are looking for guidance.

#santorini #greece #ammoudi

A post shared by Michael Serwa (@michael.serwa) on Nov 4, 2018 at 12:48am PDT on

 

"Just like Usain Bolt and other top athletes all have a coach to help them reach their physical goals, more and more people are turning to life coaches to help them reach their personal goals faster," he told INSIDER.

"As influencers work in such a challenging and fast-paced environment, they are constantly subjected to pressure. A pressure and responsibility to keep their followers and fans happy, often times at the expense of their own personal happiness.

"In a world of endless opportunities, influencers are turning to life coaches such as myself to receive the guidance to help pave a clear path for the future, to navigate the emotional toll of the negativity found online, and quite frankly for no-BS honest feedback."

You have to be 'mentally strong' to be in the business

As an influencer, your livelihood and career ultimately all centres around one thing: yourself. What is a fun way of documenting holidays and fun nights out for most of us is a job for others, and as with any job, it can be stressful.

This is part of what led Shaw to seek help from Jones, with whom she's now been working for three months to try to get back on track.

"Having a job that revolves around yourself can often mean you are very self-critical — you get rated every day on how well you are doing from social media and that can be quite full-on," she said.

While she sings the praises on being an "influencer," she added that it can come down to the attitude you have going into it.

"It's an amazing job but you have to be mentally strong to be in the business."

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The Stories Slide Deck: How Stories stack up across social platforms (FB, SNAP)

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Many platforms have introduced some form of Stories format — whether it be Facebook, Instagram, Snapchat or WhatsApp. Snapchat was the company to introduce it to the world, but Instagram has surpassed it in terms of volume and perhaps usability.

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Trump says Europe must take back 800 captured ISIS fighters and put them on trial, or risk the US letting them go

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donald trump

  • President Trump warned late on Saturday that Europe must take back around 800 captured ISIS fighters from the continent, or risk the US being forced to release them.
  • "The United States is asking Britain, France, Germany and other European allies to take back over 800 ISIS fighters that we captured in Syria and put them on trial," Trump tweeted on Saturday night.
  • Trump's tweets came as US-backed forces in Syria come close to capturing Baghuz, the final town held by ISIS forces.

President Trump warned late on Saturday that Europe must take back around 800 captured ISIS fighters from the continent, or risk the US being forced to release them.

In two late night tweets, Trump said that the fighters, captured by US-backed Kurdish forces in Syria, could be released if European nations do not take them in and put them on trial, risking further IS backed attacks on the continent.

"The United States is asking Britain, France, Germany and other European allies to take back over 800 ISIS fighters that we captured in Syria and put them on trial," Trump tweeted.

"The Caliphate is ready to fall. The alternative is not a good one in that we will be forced to release them," he continued.

 

In a second tweet, the president added: "The U.S. does not want to watch as these ISIS fighters permeate Europe, which is where they are expected to go.

"We do so much, and spend so much - Time for others to step up and do the job that they are so capable of doing. We are pulling back after 100% Caliphate victory!"

 

If Europe does not take back and prosecute the captured ISIS fighters, one US government source told The Telegraph newspaper that it amounted to a policy of: "Leave them at large and hope they don’t find a way back."

Read more:The family of the 9-month pregnant British teen who joined ISIS insists she poses no danger even as the government threatens to stop her from returning

Trump's tweets come as US-backed forces in Syria come close to capturing Baghuz, the final town held by ISIS forces. The president said on Friday that victory over the so-called caliphate would be achieved within 24 hours, but no confirmation of Baghuz's overthrow has yet been given.

The Telegraph reports that Syrian Democratic Forces commanders slowed down their assault on Baghuz over "fears that civilians were being used as human shields." 

News of ISIS' imminent defeat comes just days after The Times of London published an interview with British teenager Shamima Begum, who fled the UK to join IS in Syria in 2015, but now wants to return to the UK.

Home Secretary Sajid Javid has said that Begum may not be allowed to return to the UK, but that if she does return, she may be put on trial.

However, British Justice Secretary David Gauke contradicted Javid's view on Saturday, saying that the UK may be forced to accept Begum's return. "We can't make people stateless,"he said in an interview with Sky News.

Under international law, a country cannot revoke a person's citizenship unless they can be made a citizen of another state.

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